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CellarStone MaxCustomer vs Oracle Fusion Service vs WORKetc comparison

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CellarStone Logo
CellarStone MaxCustomer
36 views|24 comparisons
Oracle Logo
Oracle Fusion Service
Read 29 Oracle Fusion Service reviews
1,470 views|678 comparisons
90% willing to recommend
WORKetc Logo
WORKetc
Read 3 WORKetc reviews
73 views|37 comparisons
100% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
CRM
April 2024
Executive Summary

We performed a comparison between CellarStone MaxCustomer, Oracle Fusion Service, and WORKetc based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
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Featured Review
Use CellarStone MaxCustomer?
Hitesh Kunchakuri
A reasonably stable and scalable tool to manage human resources, payroll, and expenses of a business
My company used to use Oracle Fusion Service to offer support for Worley, an engineering company present in 30 to 40 countries. If you consider the... Read more →
Anonymous User
Channels all email via a single address into projects based around the employees or teams that are working on them.
It has completely removed the onerous round robin cc'ing of emails, having to read mails of no relevance, as well as the necessity of continually... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "This is definitely an expensive product compared to others on the market."
  • "Licensing fees are on the higher end and I rate them an eight out of ten."
  • "Oracle's pricing is quite high, and this cost can be a significant barrier, especially for smaller companies."
  • "Oracle Fusion Service is more expensive than Workday."
  • "There are no extra licenses, everything is included in the subscription, and the price is fixed."
  • "The product has average pricing."
  • "Oracle Fusion Service is a cheap and flexible solution."
  • "The tool is reasonably priced."

    • More Oracle Fusion Service Pricing and Cost Advice →

    Information Not Available
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    Questions from the Community
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    What do you like most about Oracle Service Cloud?
    Top Answer:The most valuable feature of the solution is that customers can easily understand it.
    Read all 12 answers   →
    What needs improvement with Oracle Service Cloud?
    Top Answer:The solution’s reporting could be improved.
    Read all 16 answers   →
    What is your primary use case for Oracle Service Cloud?
    Top Answer:I used the solution for general ledger, accounts payable, accounts receivable, and indirect tax. Currently, I am working… more »
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    Ranking
    93rd
    out of 169 in CRM
    Views
    36
    Comparisons
    24
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    8th
    out of 169 in CRM
    Views
    1,470
    Comparisons
    678
    Reviews
    14
    Average Words per Review
    383
    Rating
    8.3
    72nd
    out of 169 in CRM
    Views
    73
    Comparisons
    37
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Oracle Service Cloud, Oracle RightNow
    Learn More
    CellarStone
    Oracle
    WORKetc
    Overview

    MaxCustomer is an easy-to-use Customer Relationship Management (CRM) system that provides businesses the ability to analyze and increase their sales by effective management of revenue opportunities, customer relationship, and sales growth.

    Deliver efficient service outcomes at scale when and where customers engage. Oracle Fusion Service is a unified platform of apps, data, and capabilities enabling effortless self-service, agent-assisted service, and field service workflows tailored to your industry and use case.

    WORKetc is the one cloud app solution for managing your business from end to end, whether you're at work, at home, or on the road.

    With integrated CRM, project management, billing, time tracking, help desk, and more, WORKetc gives you a complete bird's eye view of the entire customer lifecycle -- from finding your customer all the way to providing post-sales support.

    Forget the hassles and costs of switching between and subscribing to half a dozen different apps. WORKetc is the one software solution for your entire business.

    Sample Customers
    Information Not Available
    Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc.
    Information Not Available
    Top Industries
    No Data Available
    REVIEWERS
    Marketing Services Firm13%
    Comms Service Provider13%
    Manufacturing Company7%
    Transportation Company7%
    VISITORS READING REVIEWS
    Educational Organization76%
    Financial Services Firm4%
    Computer Software Company3%
    Manufacturing Company3%
    No Data Available
    Company Size
    No Data Available
    REVIEWERS
    Small Business30%
    Midsize Enterprise17%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business6%
    Midsize Enterprise77%
    Large Enterprise17%
    No Data Available
    Buyer's Guide
    CRM
    April 2024
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    769,599 professionals have used our research since 2012.