We performed a comparison between BackupAssist and BDRSuite based on real PeerSpot user reviews.
Find out what your peers are saying about N-able, MSP360, Vembu Technologies and others in MSP Backup."We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I have found that the backups are usually very successful."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"The most valuable feature is its ability to copy quickly. We have about 12 terabytes, and trying to copy that volume size through the file structure would take a week. BDRSuite has a different approach to copying and is much faster."
"Valuable features include Snapshots and the constant backup for SQL, application services, and Active Directory."
"Moving to cloud backups eliminated the need for clients to change USB drives or worry about drives being stored offsite."
"It has improved our business continuity."
"It's easy to restore."
"The scalability is good. It can scale. Adding a new server to a foreign location is easy."
"When you're looking at your dashboard, you can see all your active jobs. You can see exactly if they're successful or failed and you can actually drill down and see what caused the problem. The fact you can see that right away is nice."
"We have seen ROI. The real return is when something bad happens. All the proof of concept work that we did, all the testing we did, it all panned out for us. We're already seeing a return on that."
"It stopped doing my backups after I did the last update on it."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"In the future I would like to see more support for Linux."
"I would like to have a different set of products instead of having a single software which does everything."
"We are still exploring its features, but we want to see more features that we desire over time."
"There were issues with the implementation because of incompatibilities between the tool implementation and our current VMware installation. So, it was an implementation issue that doesn't allow me to use it for VMware backup in the manner in which we would want to use it. That wasn't clear from the evaluation stage nor was it clear from the first utilization of it because it worked in the environment that it was being evaluated in. Based on that, we went ahead and made the purchase of the full implementation. At that point, it became clear that there would be limitations in that implementation that could not be overcome without doing upgrades to the production environment."
"There's a feature that does syncing with AWS Cloud backup online. It's not that straightforward to get it set up."
"One thing that I reported with the backups: When there are accentuated characters in a path, then we can't restore documents into a folder. There is a bug with the restoration and restoring files with accentuated characters in the path. Hopefully, they have repaired this because otherwise we will restore files and find out that they are not there."
"I have had issues with new client registrations. There are frequent connectivity issues to the cloud servers. Multiple times, I have had to prove to support that it wasn’t a problem on my end. It always works out in the end, but it is troubling to have the same issues repeated across different clients. Issues eventually get escalated to the cloud team and are mysteriously resolved with no changes on my end."
"I have seen that the BDRSuite user interface can be less intuitive and more challenging to navigate compared to other similar products."
"In the beginning, when we had some hiccups, I would chalk that up more to a learning curve for the product."
BackupAssist is ranked 7th in MSP Backup with 5 reviews while BDRSuite is ranked 3rd in MSP Backup with 62 reviews. BackupAssist is rated 8.8, while BDRSuite is rated 8.2. The top reviewer of BackupAssist writes "Provides ransomware protection, does good reporting, and is close to perfect for our use case". On the other hand, the top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". BackupAssist is most compared with Veeam Backup & Replication and Acronis Cyber Protect, whereas BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery, Acronis Cyber Protect and Hornetsecurity Altaro VM Backup.
See our list of best MSP Backup vendors and best Backup and Recovery vendors.
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