We performed a comparison between Arctic Wolf Managed Detection and Response and Symantec Cyber Security Services [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Arctic Wolf Networks, Palo Alto Networks, Netsurion and others in SOC as a Service."They have a portal where you can evaluate and mitigate any vulnerabilities that you and your network might have."
"This service makes answering audits much easier since it covers so many security best practices."
"The most valuable aspect of this solution is the managed detection and response component."
"Arctic Wolf is laser-focused on providing top-notch customer service."
"The visibility into our endpoints is huge."
"The agents give pretty good visibility into what is happening at the endpoint."
"The integration between Cisco AMPs and the Windows servers is most valuable. So, they can also sandbox machines on which they see something suspicious."
"After an easy onboarding, the monitoring started immediately."
"The solution is very easy to use. It's not very complicated."
"The most valuable feature is the management portal."
"The most valuable features are the firewall and the IPS."
"The technical aspects and the features of this product are all good."
"The solution offers good device control."
"This product has a feature-rich environment that fill the needs of those looking for antivirus but it is more than just a solution for antivirus and cybersecurity services."
"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks."
"While it isn't a regular occurrence, there have been some gaps in response to some support questions. Questions get answered, yet there are times it takes longer than I'm comfortable with."
"More integrations with various security tools to improve data ingestion would be beneficial."
"It would be great if the whole process of determining vendor risk could be simplified by Arctic Wolf."
"I can't think of any specific features that they need to add at the moment. As long as they continue to develop new solutions to support different operating systems and technologies, we are satisfied with their service. We appreciate the effort they put into adding new features and functionality to their service and believe they are doing a great job in providing us with all the necessary tools and resources to stay secure."
"In the future, I would like to see a summary report."
"The implementation process could be a little more streamlined."
"If you are not in the security field, this can be difficult to figure out from time to time."
"As far as new ransomware and the next-generation malware is concerned, Symantec is not quite up to the mark."
"Technical support is the one thing about this solution that is not good."
"The solution needs to improve its reporting functionality. That's lacking right now. They need to change the layout or make it more functional."
"The stability of the solution could use a lot of improvement. It was our biggest concern."
"The reporting has fallen behind competing products and needs to be updated to meet or beat the competition."
"This solution needs to improve with respect to zero-day attack response."
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Arctic Wolf Managed Detection and Response is ranked 1st in SOC as a Service with 17 reviews while Symantec Cyber Security Services [EOL] doesn't meet the minimum requirements to be ranked in SOC as a Service. Arctic Wolf Managed Detection and Response is rated 9.2, while Symantec Cyber Security Services [EOL] is rated 7.8. The top reviewer of Arctic Wolf Managed Detection and Response writes "Very good support, excellent visibility, and useful security bulletins". On the other hand, the top reviewer of Symantec Cyber Security Services [EOL] writes "Mature, stable, and reduces threats.Symantec Managed Security Services has been relatively easy to deploy and operate. Symantec's support is knowledgeable at the lowest tier and responsive". Arctic Wolf Managed Detection and Response is most compared with CrowdStrike Falcon Complete, Red Canary MDR, Huntress, Microsoft Defender Experts for Hunting and SentinelOne Vigilance, whereas Symantec Cyber Security Services [EOL] is most compared with .
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