We performed a comparison between Accedian Skylight and DX SaaS based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The performance of Accedian Skylight is better than other vendors."
"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."
"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."
"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."
"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."
"The response times, with the performance, are really interesting too, where you can see the packet loss."
"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."
"Actionable insight is the most valuable feature."
"It supports numerous platforms."
"DX allows you to customize and gives you a high degree of control."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"This solution is expensive compared to some others."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"The Accedian Skylight user interface still has room for improvement."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"Old user interface and dashboards could be improved."
Accedian Skylight is ranked 16th in Application Performance Monitoring (APM) and Observability with 23 reviews while DX SaaS is ranked 50th in Application Performance Monitoring (APM) and Observability with 3 reviews. Accedian Skylight is rated 9.0, while DX SaaS is rated 6.6. The top reviewer of Accedian Skylight writes "Highly scalable, responsive support, but lacking new features". On the other hand, the top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". Accedian Skylight is most compared with ThousandEyes, SolarWinds NPM, NETSCOUT nGeniusONE, Dynatrace and Zabbix, whereas DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix, Nagios XI and Dynatrace. See our Accedian Skylight vs. DX SaaS report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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