Associate Technical Manager at TrustArc
Vendor
Top 10
Great security with helpful zero-day phishing protection and good detection capabilities
Pros and Cons
  • "The downloaded protection as it scans and emulates the files on a browser level is great."
  • "URL filtering could be better."

What is our primary use case?

We are a certification company, and clients send us details about their websites that we need to download from time to time. Having Harmony ensures that we don’t get attacked and our client's information gets protected. 

In order for us to provide certifications, we must also ensure that our services are protected to the highest level. So far, Harmony has been able to provide the level of protection that we require as a company. It not only eases our minds but also helps us sleep peacefully at night.

How has it helped my organization?

It builds trust from our clients as they’re sure that their information is safe and fully protected.

Building trust is the foundation of our company, so it is vital for us to use services that are up to our standards and are on our level. We provide our clients top-notch services and it is only sensible that we provide top-notch solutions/protection as well. 

It is necessary to be on top and remain on top by providing what’s only the best and nothing less.    

What is most valuable?

The downloaded protection as it scans and emulates the files on a browser level is great. It also blocks zero-day phishing sites so our clients and employees are safe from having their sign-ins used elsewhere and the fact it detects and prevents the use of log-in passwords on a different website to ensure that we are fully protected. 

It is a big deal for us, as there are thousands and thousands of data points that can be hacked from our credentials alone. Preventing the use of the same password somewhere else is huge protection already.

What needs improvement?

URL filtering could be better. It would be great if you can have object-based categories on the management dashboard. 

It would be best for it to be object-based instead of URL-based as it saves us a lot of time. 

Clicking the object/subject from the dashboard shortens the handling time as compared to using a URL. 

There are many questionable sites that we can’t keep track of, and it would be easier to just have them in a visible list than to find them. I’d say both URL, and object-based filtering needs to be available.

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For how long have I used the solution?

I've used the solution for less than a year.

How are customer service and support?

Technical support has addressed all of our questions.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used something from ESET. We switched to Harmony as it offers more and is more “bang for the buck.”

How was the initial setup?

It was pretty straightforward to set up, and the vendor helped all the way.

What about the implementation team?

We handled the setup in-house.

What was our ROI?

We can’t be sure of ROI as of yet as it’s still pretty new.

Which other solutions did I evaluate?

We had been considering Harmony for a while and had been waiting for our contact to end to switch. We may have considered others prior. However, we had been set on getting this.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free Check Point Harmony Browse Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Check Point Harmony Browse Report and get advice and tips from experienced pros sharing their opinions.