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it_user669348 - PeerSpot reviewer
Dell Boomi Atomsphere, Jitterbit, Lotus Notes Lead / Analyst/ Technical Manager at a tech services company with 51-200 employees
Consultant
This is a cloud-based and multi-tenant tool.
Pros and Cons
  • "The best features are that it is a cloud-based and a multi-tenant tool."
  • "There are still some areas that need improvement. For example, when updates are going on, the product becomes very slow."

What is most valuable?

  • The best features are that it is a cloud-based and a multi-tenant tool.
  • The licensing feature is its USP.
  • Boomi charges are based on the number of connections used, rather than the number of users in a company who use the tool. This cuts down the licensing costs by a great deal.

How has it helped my organization?

We are a consulting firm that works closely with Dell Boomi. Since we have started using this product, we have added multiple clients. Many clients are moving away from the traditional integration tools to cloud-based integration tools. Dell Boomi is a leading iPaaS tool.

What needs improvement?

Dell is constantly improving because it follows agile development. Every month, Dell keeps adding more and more features.

There are still some areas that need improvement. For example, when updates are going on, the product becomes very slow.

For how long have I used the solution?

I have been using it for two years.

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Boomi iPaaS
June 2025
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What do I think about the stability of the solution?

Dell is a very stable product. It also lists all the updates and issues the tool is having on its website. I do not know of any other tool that constantly updates their website for performance issues/slowness. They also give updates without hiding anything.

What do I think about the scalability of the solution?

Dell is a highly scalable product. We have not seen any issues in terms of scaling the product to the enterprise level. However, Dell Boomi is not an ETL tool. It is an integration tool.

How are customer service and support?

I would give technical support a rating of 10/10.

How was the initial setup?

The great thing about Dell Boomi is there is no setup involved. It is a cloud-based tool. All the integration is done in a browser. Only a light-weight Java runtime engine needs to be installed for the process to run. Other than that, there is no other setup needed.

What's my experience with pricing, setup cost, and licensing?

Dell follows a very unique licensing model. They do not charge by the number of people using the software (client-server model), but rather they charge based on the number of connections used. This makes it very cost effective.

What other advice do I have?

I would very much advise other companies to give it a try. Dell Boomi gives away a 30-day free trial. They also do corporate training, if required.

Disclosure: My company has a business relationship with this vendor other than being a customer: We work very closely with Dell Boomi. We are one of the many preferred partners that they have.
PeerSpot user
it_user643635 - PeerSpot reviewer
Specialist - Enterprise Integration at a tech services company with 1,001-5,000 employees
Real User
I appreciate the access through the browser and the B2B integration. They should create a custom connector option.
Pros and Cons
  • "I really appreciate the on-the-go access through the browser and the B2B integration."
  • "They should create a custom connector option. With this, they could improve where the user can create the connector, based on their usage."

What is most valuable?

I really appreciate the on-the-go access through the browser and the B2B integration.

How has it helped my organization?

It is mainly a carrier and it provides an integration platform as a service. This, in itself, provides the solution for an easy and mature way to communicate.

What needs improvement?

They should create a custom connector option. With this, they could improve where the user can create the connector, based on their usage.

For how long have I used the solution?

I have been using it for five years.

What do I think about the stability of the solution?

There were some issues with logs and integration in terms of the size of the messages.

What do I think about the scalability of the solution?

There were issues with the size of the logs generated. They need to improve the code.

How are customer service and technical support?

Technical support was good.

Which solution did I use previously and why did I switch?

I have worked with ESBs, such as MuleSoft. However, based on the usage and the end-user requests, we moved to Dell Boomi.

What's my experience with pricing, setup cost, and licensing?

The Platinum package is good for licensing, but I’m not sure about the cost and improvements.

Which other solutions did I evaluate?

We evaluated alternatives.

What other advice do I have?

It’s a good product and easy in terms of development.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Boomi iPaaS
June 2025
Learn what your peers think about Boomi iPaaS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
PeerSpot user
Supervisor, Application Development & Integration at RSM US LLP
Real User
A platform used to build enterprise level integrations.
Pros and Cons
  • "The Salesforce and NetSuite Application specific “connectors” provide a layer of abstraction on top of the SOAP-based APIs to streamline integration development."
  • "There is no validation in the mapping profile custom scripting, such as IntelliSense or advanced error checking."

What is most valuable?

As a NetSuite application developer, Dell Boomi is a great integration platform to build enterprise level integrations in a quick and easy way.

The Salesforce and NetSuite Application specific “connectors” provide a layer of abstraction on top of the SOAP-based APIs to streamline integration development.

In a narrow sense, the most beneficial feature is the ability to quickly create request/response data model “profiles” to map and transform the data being integrated.

Profiles can be generated through the “import wizard” that is rather time consuming with other integration development platforms, or in a custom .Net application.

How has it helped my organization?

Using Boomi as our preferred integration platform has allowed us to more quickly develop, deploy, and maintain integration for clients. This is especially the case with NetSuite clients who are already familiar with the benefits of cloud-based business software applications.

What needs improvement?

Since the application is Java-based, custom scripting within the map data, used to transform shapes to handle more complex process, is lacking in some ways.

There is no validation in the mapping profile custom scripting, such as IntelliSense or advanced error checking.

If one wants to do custom scripts within a map shape, they must have knowledge of Groovy or JavaScript. Only Groovy has the ability to use Java-based libraries.

The scripting capabilities are lacking, in my opinion, based on the user experience. There is not much tooling assistance. There are no “helpers” or examples on how to do more advanced post/pre-processing of data.

For example, if I wanted to parse an XML document using XPath, how would I do that? How do I know the code that I write will compile without having to unit test through trial and error over and over again?

The IDE is lacking in the ability to script. So the biggest benefit of Boomi, being a graphical integration IDE, is a weakness in this sense. Also, you are locked into Groovy as the only language to do advanced scripting.

I’m used to writing code in my preferred IDE, Visual Studio. In VS, there are lots of tools to assist in the writing of scripts (even JavaScript) to have Intellisense and autocomplete help, which cuts down on development time, as well as code quality.

For how long have I used the solution?

I have used Dell Boomi for two years.

What was my experience with deployment of the solution?

The only issue we have had with performance is tied to the performance limits of the APIs being used, such as the NetSuite SuiteTalk API. This can be slow at times when querying large amounts of data in a start shape.

How are customer service and technical support?

Technical support, through support tickets and the Community Forum, is relatively responsive. Our organization has taken advantage of technical solution experts for our clients, since we are a partner/reseller of Boomi.

Which solution did I use previously and why did I switch?

We have evaluated Jitterbit. We find Boomi much easier to use, since the AtomSphere IDE is more streamlined and intuitive.

The IDE runs completely in a browser and requires software on the user’s machine.

How was the initial setup?

There is no setup required to develop and manage integrations in Boomi.

What about the implementation team?

Our consulting practice delivers Dell Boomi integration projects to our clients as stand-alone or as a part of larger NetSuite implementations.

What was our ROI?

We recommend pricing/licensing based on the client’s needs and requirements.

What other advice do I have?

Since it is Platform as a Service (PaaS), we recommend that clients plan for future growth based on the type of licensing model they use.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Referral Partner with Dell Boomi – especially for our clients running on NetSuite.
PeerSpot user
it_user631629 - PeerSpot reviewer
System Analyst / Programmer at a logistics company with 501-1,000 employees
Vendor
The valuable features are the GUI and the any-to-any process creation.
Pros and Cons
  • "Extremely flexible for any kind of integration between systems."
  • "We encountered stability issues occasionally, one to two times a year."

What is most valuable?

  • The GUI
  • Any-to-any process creation
  • Extremely flexible for any kind of integration between systems

How has it helped my organization?

It is easy to create workflows from one system to another, drawing on multiple systems at the same time. For example:

  • Creating a process from EDI transmissions to WMS
  • Creating marriages of data from multiple systems (time clock/payroll/HR/WMS/financial) to create reports
  • Taking information from one system to update it to another system (legacy EDI to WMS, payroll to financial, time clock to payroll, WMS to Legacy)

For how long have I used the solution?

I have been using Boomi AtomSphere for three years.

What do I think about the stability of the solution?

We encountered stability issues occasionally, one to two times a year.

What do I think about the scalability of the solution?

We did not encounter scalability issues.

How are customer service and technical support?

I would give technical support a rating of 8/10.

Which solution did I use previously and why did I switch?

I have used other systems at other companies.

What's my experience with pricing, setup cost, and licensing?

For integrations, it is one of the best products available.

What other advice do I have?

Talk to other companies who have done it before.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2207805 - PeerSpot reviewer
Architect at a recreational facilities/services company with 1,001-5,000 employees
Real User
Easy-to-use product with valuable integration features
Pros and Cons
  • "The product's integration features are quite rich and low code. It is easy to use."
  • "The product's UI could be more convenient."

What is most valuable?

The product's integration features are quite rich and low code. It is easy to use.

What needs improvement?

The product's UI could be more convenient. Its pricing needs improvement as well. They should add a source control feature and provide better integration with Azure DevOps.

For how long have I used the solution?

We have been using Boomi AtomSphere Integration for four years.

What do I think about the stability of the solution?

The product is overall stable.

What do I think about the scalability of the solution?

It is a scalable product.

How are customer service and support?

The technical support services are good in terms of diverse community support. However, there could be better on-the-ground technical support as well. They could provide more resources to tackle the issues.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

There could be an easy-to-understand licensing model.

What other advice do I have?

I rate Boomi AtomSphere Integration an eight out of ten. I advise others to get experience in product implementation from an account manager from a best practice point of view.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Boomi iPaaS Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Boomi iPaaS Report and get advice and tips from experienced pros sharing their opinions.