Aternity AppInternals [EOL] Reviews

Mean time to isolate a problem has dropped by 50-75% in each region since we've deployed the Riverbed SteelCentral suite. We're also able to isolate further at first look and select the correct resources to continue troubleshooting.

• Transaction Trace Warehouse (TTW) which records all transactions all the time, and lets us see performance down to the line of code.
• Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc.

Ability to trace transactions though non .Net/Java Layers has recently been added, but it's still dependent on a separate, traceable, unique ID.

Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update.

We have had no issues with the stability.

In v8, the Dashboard and Browsermetrix products had issues with concurrent viewers. Riverbed supported us though modifications and incorporated a better design in v9.

Support from our sales team and internal product owners at Riverbed has been exceptional. The call-in help desk team is just OK.

We used and continue to use several traditional monitoring tools (SCOM), but we selected Riverbed for application performance monitoring, which grew to include network management and security use cases in the Riverbed ecosystem.

Initial setup was mostly very simple and has improved dramatically in v10. The slightly complex parts are around defining Java parameters and configuring Linux OS permissions.

We did POC deployments of Riverbed, AppDynamics, and CA APM. About 20 others were cut at RFI/RFP.

Your most immediate benefits will come from the ARX appliances, but the real rock star is TTW.

We spend less time determining the root cause of problems. It became easy to find out responsible groups for problems. We can discover performance problems on pre-production environments before delivering in production. This way, we can increase customer satisfaction.

• Acceptable overhead on application
• 100% transactions not sampling
• Clicks to root cause - fast & easy to diagnose and deep-dive
• Automated dynamic discovery of applications and mapping of transaction flows

We'd like to be able to find out performance problems on application class and methods.

• SQL performance problems: fast SQL execution but slow reading of the database. We solved these issues by increasing the fetch size in the code.
• Network problems: slow internet access by customers. There were CPU problems that couldn't be discovered by our Network Team.
• Backup problems: performance problems because of other systems which caused slow performance of this system.
• Database problems: performance problems between the database and storage but it told us it was an issue with the application.
• We had issues with the end-to-end view of unique customer: reviewing end- to-end customer problems to see where a problem is about customer, code, DB or network.

There have been no issues scaling it for our needs.

Support for issues when we need it is very good and professional in Turkey.

We used HP Diagnostics, Wily and Introscope Agent. All these couldn't help diagnose problems on our network or with applications. Also, they use sample data.

It's a bit complex to install and configure.

We implemented it through a vendor team. The vendor has great experience which helps to make it a success.

We did a PoC for AppDynamics, Dynatrace and Riverbed OPNET. Riverbed OPNET was more successful on technical support, better problem troubleshooting, and end-user monitoring.

If you want to save time for problem resolution, and to address problem on your environments you should try Riverbed OPNET.