Aruba Remote Access Points Reviews

Our experience with Aruba Remote Access Points for branch office connectivity has been satisfactory, considering they're older models. While they generally work and fulfill their purpose without significant complaints from users, we've encountered challenges in keeping up with firmware updates. As they're not the latest models, we've made a strategic decision to transition away from relying on them heavily. Instead, we're prioritizing planning for long-term coverage solutions, finding them more effective in meeting our needs compared to sporadic deployment of remote access points.

Its scalability capabilities should be improved.

I've been working with Aruba Remote Access Points for about a year since joining the company. While we used them extensively in the past, lately, we haven't been utilizing them as much. Our focus has shifted towards designing outdoor coverage solutions for scenarios where remote access points aren't necessary.

When it comes to stability, I would rate Aruba Remote Access Points a seven or eight out of ten. Once configured and operational, they tend to function reliably, with few reported issues from clients or customers. Additionally, they are often reused, which further speaks to their stability.

In terms of scalability for the Aruba Remote Access Points, our utilization differs from other companies. While many organizations use them for branch offices, our situation is unique. We didn't have to worry about deploying RAPs extensively because we lacked branch offices. The few instances where we did utilize them involved more effort in configuring and setting up custom solutions, which didn't scale well for us. Since we own the locations where employees work, there wasn't a significant need for off-site connectivity. Those instances that did require off-site access were already integrated into our network. I would rate the scalability of Aruba Remote Access Points a five out of ten. While they are useful, there comes a point where manageability starts to diminish. Since they are not directly tied to the network like traditional access points, they pose some unique challenges.

In high-demand scenarios, the performance of Aruba Remote Access Points can vary. While they are built to handle substantial usage, I cannot provide specific numbers. However, we have deployed them successfully for numerous outdoor events and large gatherings where many users connect to them. Despite their capability to handle heavy loads, overutilization is not ideal.

Regarding tech support for Aruba Remote Access Points, we don't often reach out to their representatives as we don't heavily rely on RAPs. From our perspective, some positive aspects of Aruba's support include its responsiveness and commitment to tracking and resolving issues. They consistently engage with us until a resolution is found, ensuring we are not left behind. At times, we find that the resolutions provided are not satisfactory. We sometimes receive answers that seem rushed or don't align with our situation. Consequently, we feel that the solutions offered may not address the actual issue at hand. Based on our interactions, I would rate their customer service as satisfactory, ranging from good to okay. On a scale of one to ten, I would give it a six.

Neutral

About the initial setup of the Aruba Remote Access Points, I didn't actuallyhandle most of the configurations myself. However, based on feedback from my team, they found the setup process to be relatively straightforward and not overly complicated. I would rate it around a six or seven out of ten.

The deployment time for Aruba Remote Access Points is typically short once the site is ready. Since we provide them to the customer for placement, as long as there's an outlet available, deployment is straightforward. Maintenance requires around ten people involved. The upkeep can be tricky due to firmware upgrades, requiring careful attention to ensure compatibility. While maintaining them isn't our primary focus, we recognize the importance of keeping them up-to-date.

In terms of pricing, we've found Aruba's offerings to be very competitive. We haven't encountered any significant issues or complaints with the pricing of their Remote Access Points, as they generally align well with our budget. Regarding specific product lines, pricing can vary depending on the model. Newer models can cost over a thousand dollars, while older ones typically range from around five to seven hundred dollars. However, we've generally found the pricing to be reasonable and haven't felt that we're overpaying for the quality of the products we receive.

In terms of recommending Aruba Remote Access Points, it depends on the specific scenario. Currently, with the evolving landscape of networking technologies, including the shift towards cloud-based solutions, traditional RAPs may not be as relevant. Many vendors are transitioning towards cloud-based support, which offers easier access and management for remote offices or sites. Since cloud connections are becoming more prevalent, it's like having a "virtual RAP" for accessing the internet. Therefore, my recommendation would lean towards cloud solutions for remote connectivity, as they align with the direction vendors are moving towards. This approach ensures compatibility with future advancements in networking technology. Overall, I would rate it five out of ten.

There are numerous remote access points in the health sector, such as the Ministry of Health. The government operates a remote channeling center, collecting data on incoming and outgoing points and then provided to relevant organizations. In my country, these activities are facilitated by Broadband Access, and we are actively engaged in them.

It's a one-time deployment and configuration process. Unless there is a natural disaster, there should be no interruption. There may be a temporary pause in the event of a natural disaster. This solution is widely adopted and involves both technology and non-technical devices. It is robust, except in cases of significant power outages.

I have been using Aruba Remote Access Point for 2-3 years.

The product is stable.

The solution is scalable.

The remote setup is simplified. You had to be conversant with the device and the technology.

The product comes with a yearly subscription. It is costly, becoming an issue for  certain medium companies, but corporate companies don't care about the cost. They only want the technology.

The Access Points are called dashboards. The application has standard features, so they accept certain things. They handle traffic and everything; they can directly restrict it, and we monitor those things. This product has to be commercially used as an income source. There are some public parks where people want to work outside of the office, like work from home. We can provide for those people who want to connect with nature. There are many government paths people have to take in a short time. We have these Access Points everywhere in the fiber. Bandwidth is high so that they can use it. You can add an application to the same product to get a telephone connection with an internet facility. When that person goes to that particular access point environment, they can work freely and use it. 

A QR code should be charged from the bank account to the area where they work. It should be a zero task to integrate the software for commercial purposes. Most European countries must have this. When you go to a model one, you visit one, then purchase it, and the history is there. The next time a customer goes in, they will access it automatically, or they can make an offer. Since you are a regular customer, you will get your phone extended to come to our shop, like buy one, get one free. All these things can be adapted. We should not just have the basic application, but they should also have additional features. Either it is paid or unit-free. There are some required software, and we can even collaborate with the actual brand. Institutions maintaining this box or a shopping mall will have this application as an additional feature, which is very big for them.

Overall, I rate the solution an eight out of ten.

We've deployed them in a couple of warehouses and outdoor events. They work well in large spaces, especially for manufacturing. That's when you start seeing the effectiveness of Aruba compared to products like Ubiquiti, even for home use. 

Lately, I've been installing the lower-end Aruba Access Points, such as the Instant On series, which is pretty much plug-and-play out of the box. It's much easier compared to Ubiquiti or other similar products, even Amazon's own offerings.

Hands down, Aruba is far better than consumer-oriented because Aruba brings enterprise-level quality to the consumer market. It's easier, better, and cheaper compared to options like Meraki or Cisco products.

The most valuable features are the easy configuration, ease of installation, and excellent support. If you encounter any problems, the support team is incredibly helpful. You don't have to wait for hours or go through unnecessary troubleshooting steps. They are great, especially for first-time installations. Additionally, the ability to integrate with other platforms is a significant advantage.

There are some issues, like the VLAN capabilities and support for routing between two VMs. These require Layer 3 switching, which Aruba partially covers but not a hundred percent. It can be frustrating for someone who knows about the product and want to implement specific features that are not fully supported by the current software.

I have been using Aruba Remote Access Points for more than ten years. 

The customer service and support team is really great. 

Positive

The initial setup is very straightforward. Basically, once you install it, you're pretty much done. You may encounter some issues when upgrading the firmware, but other than that, it's pretty straightforward.

Aruba pricing is not very high. They offer competitive pricing for what they provide. As you move up their product line, the pricing becomes better than Cisco's. In terms of pricing, I would give the pricing a six out of ten; it is somewhere in the middle of the range. The access points are quite reasonable. I would say they are about a five.

Overall, I would give them a nine. I can never give anybody a ten. Everyone can improve.

We are using it for the office network. The people connect to the access points with their laptops. It’s for remote access. That's the main use.

Aruba's brand image is famous for AP. It’s quite popular and well known. Customer awareness is quite high.

The solution is stable.

It is scalable.

It’s very light.

The solution is easy to use and makes it simple to connect to the internet.

The remote access point coverage should be bigger than it is now. The speed of the express network should be higher than now. These days, the 5G network is very fast. If they don't improve their network speed, then they will fade away, fade out. We’d like them to add 5G functionality as soon as possible.

We’ve been using the solution for four or five years.

The solution is very stable. I haven’t heard about any failure of the access points, or our access points. It seems to be reliable and the performance is good. There are no bugs or glitches. It doesn’t crash or freeze.

The solution is very scalable. You only need to install more APs. It’s not a problem at all if you would like to expand as a company or organization.

We do not get help from Aruba engineers. We get technical support from our partners. They are helpful. If we need assistance, they are there.

Neutral

We are using Aruba wireless network products, and we are using Cisco for the local LAN network.

Normally, a customer thinks Cisco is safer and more stable. However, the main differentiation is just the brand image. Their features are almost the same.

I didn’t handle the initial setup. I can’t speak to how easy it was or how long it took to deploy.

I’d rate the solution four out of five in terms of affordability. It’s cheaper than, for example, Cisco.

We are a SI, system integration, company. We are a customer as well as a reseller.

Overall we are satisfied with Aruba products.

I would rate the solution six out of ten.

We use the product to manage and provide remote access to our branches and HQ.

The platform has the most valuable advanced filtering feature.

The product needs an increased level of security for the end user.

We have been using Aruba Remote Access Points for four years.

I rate the platform’s stability a nine out of ten.

I rate the product’s scalability an eight out of ten.

The technical support team is helpful.

Positive

We prefer Aruba Remote Access Points for their stability and performance.

The installation process is complex and needs two days to complete. It requires five engineers to work on the maintenance.

There are no other expenses than standard licenses for the product.

I rate Aruba Remote Access Points an eight out of ten. It has a complex process for integration, router configuration, and troubleshooting.

My company uses this solution for endpoint protection.

The product is very flexible.

Our difficulty with Aruba is that the product and the license are two different items. So, if we are adding an access point, we have to pay for two items. We have to pay to add the access point in the controller and we have to pay for the license.

I have been using this solution for about three years.

So far the stability of the solution has been good. 

We set up Aruba with six access points and we have scaled up to twelve access points. It is quite simple to scale. 

I used Ruijie before I switched to Aruba. I chose Aruba because it is known for being a good brand and a good choice.

The solution was deployed by a vendor team of three engineers and it took about three weeks. I'm currently configuring it and handling the maintenance myself and the level of difficulty is medium. 

I would rate this solution as a seven out of ten.

What I like best about Aruba Remote Access Points is that it's pretty easy to set up.

I use the controller when using Aruba Remote Access Points, particularly during configuration. Hence, room for improvement in Aruba Remote Access Points is for its web UI to be easier to control.

The solution is all good for me, except for the web UI, which needs to be more straightforward.

I've only done one project on Aruba Remote Access Points, which I completed this month. My experience with the solution is around three months.

So far, Aruba Remote Access Points is a very stable solution.

I found Aruba Remote Access Points easy to scale. You can add more access points if you want, so the solution is quite good scalability-wise.

I'm rating the technical support team for Aruba Remote Access Points as five out of five because the team assisted me quickly.

I found the setup process for Aruba Remote Access Points very hassle-free. I didn't need to do a lot of configurations. I plug in the access point, and then I immediately get access. 

Setting up Aruba Remote Access Points is simple, but it's a bit difficult for the controller.

Price-wise, Aruba Remote Access Points is in the middle, so my rating for its pricing is three out of five.

I'm part of my company's pre-sale and post-sale teams, which sells various products, for example, Trend Micro Apex One, but I'm pretty new to the product.

I'm also working with Aruba Remote Access Points.

Within the company, there are ten AP implementers.

My rating for Aruba Remote Access Points is eight out of ten.

My company is a partner and reseller of Aruba Remote Access Points.

We have many government colleges here and provide a wireless network to all students, faculty, and teachers. So we have deployed their security access network and firewall security. We use Aruba Remote Access Points for wireless connectivity. Our clients are colleges and universities.

The authentication features are valuable.

It could have better monitoring features. Not all features are available on the monitoring dashboard.

We have been using this solution for one and a half years, and it is deployed on-premises.

The stability is good.

It is scalable, with about 1,000 to 1,500 users per campus, and we plan to increase it. We have 319 colleges, and we have about 35 employees.

The technical support is good. I rate them a nine out of ten.

Positive

It is easy to set up.

I do not have details about the pricing because I work on the implementation team.

We have not used other solutions.

I rate this solution a nine out of ten. I would recommend this solution to others.