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Mohamed_Rumaiz - PeerSpot reviewer
Head of business at E COAST Technologies
Real User
Top 5Leaderboard
Provide remote access points with one-time deployment and configuration
Pros and Cons
  • "This solution is widely adopted and involves both technology and non-technical devices. It is robust, except in cases of significant power outages."
  • "The solution is costly for medium-sized companies."

What is most valuable?

There are numerous remote access points in the health sector, such as the Ministry of Health. The government operates a remote channeling center, collecting data on incoming and outgoing points and then provided to relevant organizations. In my country, these activities are facilitated by Broadband Access, and we are actively engaged in them.

It's a one-time deployment and configuration process. Unless there is a natural disaster, there should be no interruption. There may be a temporary pause in the event of a natural disaster. This solution is widely adopted and involves both technology and non-technical devices. It is robust, except in cases of significant power outages.

For how long have I used the solution?

I have been using Aruba Remote Access Point for 2-3 years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is scalable.

Buyer's Guide
Aruba Remote Access Points
September 2025
Learn what your peers think about Aruba Remote Access Points. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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How was the initial setup?

The remote setup is simplified. You had to be conversant with the device and the technology.

What's my experience with pricing, setup cost, and licensing?

The product comes with a yearly subscription. It is costly, becoming an issue for  certain medium companies, but corporate companies don't care about the cost. They only want the technology.

What other advice do I have?

The Access Points are called dashboards. The application has standard features, so they accept certain things. They handle traffic and everything; they can directly restrict it, and we monitor those things. This product has to be commercially used as an income source. There are some public parks where people want to work outside of the office, like work from home. We can provide for those people who want to connect with nature. There are many government paths people have to take in a short time. We have these Access Points everywhere in the fiber. Bandwidth is high so that they can use it. You can add an application to the same product to get a telephone connection with an internet facility. When that person goes to that particular access point environment, they can work freely and use it. 

A QR code should be charged from the bank account to the area where they work. It should be a zero task to integrate the software for commercial purposes. Most European countries must have this. When you go to a model one, you visit one, then purchase it, and the history is there. The next time a customer goes in, they will access it automatically, or they can make an offer. Since you are a regular customer, you will get your phone extended to come to our shop, like buy one, get one free. All these things can be adapted. We should not just have the basic application, but they should also have additional features. Either it is paid or unit-free. There are some required software, and we can even collaborate with the actual brand. Institutions maintaining this box or a shopping mall will have this application as an additional feature, which is very big for them.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Aneesh K - PeerSpot reviewer
IT Solution Analyst II at a manufacturing company with 10,001+ employees
Real User
Top 5
A tool for secure Wi-Fi connection that needs to introduce a cloud version of the product
Pros and Cons
  • "The most valuable feature of the solution is experienced by those working at home since they get a secure Wi-Fi connection."
  • "The solution's technical support has some shortcomings that need improvement."

What is our primary use case?

My company uses Aruba Remote Access Points for those office users who work from home, which can be categorized into VIP users who regularly work from home. In general, my company provides Aruba Remote Access Points for those who work from home. One can have Aruba Remote Access Points connected to their home internet and get connected to our corporate network.

What is most valuable?

The most valuable feature of the solution is experienced by those working at home since they get a secure Wi-Fi connection. The solution also provides a feature known as VoIP, where one can also get connected via phone. With the solution, one can get the corporate network in their home for wired ports, printers, and all the static devices, making it a kind of mini switch. The VIP and executive users of the solution in my company expect the aforementioned features to be included since they expect the features they would have received had they been working from the office.

What needs improvement?

Since Aruba Remote Access Points is an on-premises tool, my company must deploy the VPN gateway everywhere. It would have been helpful to manage multiple gateways on the solution if Aruba Remote Access Points introduced a cloud or SaaS-based version. The solution's AI capabilities need improvement since many manual things are involved presently. Automation in the solution can happen with more AI capabilities.

The solution's technical support has some shortcomings that need improvement.

For how long have I used the solution?

I have been using Aruba Remote Access Points for two years. My company is a customer of Aruba.

What do I think about the stability of the solution?

Aruba Remote Access Points is a stable product because there are no major complaints our company has received from any clients. The software bugs will be there, and Aruba usually fixes bug-related issues in the following version release of the product. Overall, it's a good and stable solution that we have kept in our company for more than five years.

What do I think about the scalability of the solution?

Scalability-wise, there are some problems since it's all a manual process. It is not possible to go for auto-scaling. From a hardware perspective, even if the product is purchased with the proper license, there are no auto-scaling options provided to the user. In our company, we have to scale the solution manually, especially when it comes to the licensing and hardware part where an upgrade is required. Suppose the current gateway supports around 500 clients or access points, and you wish to upgrade, then it is not provided in the solution as part of a scaling option with some simple license update. In our company, we have to upgrade the whole hardware itself.

How are customer service and support?

I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of the product is not complex, but it is not a simplified solution either since we still need to follow the traditional setup phase process in our company. The solution comes up with more manual intervention during the setup phase.

What other advice do I have?

The product is good, but Aruba still follows a more traditional approach at a time when a transformation should happen. A lot of transformation has to happen to complete the product.

I rate the overall solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Aruba Remote Access Points
September 2025
Learn what your peers think about Aruba Remote Access Points. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,370 professionals have used our research since 2012.
President at Purvium
Real User
Offers easy configuration and excellent support
Pros and Cons
  • "Aruba works well in large spaces, especially for manufacturing. That's when you start seeing the effectiveness of Aruba."
  • "There are some issues, like the VLAN capabilities and support for routing between two VMs."

What is our primary use case?

We've deployed them in a couple of warehouses and outdoor events. They work well in large spaces, especially for manufacturing. That's when you start seeing the effectiveness of Aruba compared to products like Ubiquiti, even for home use. 

Lately, I've been installing the lower-end Aruba Access Points, such as the Instant On series, which is pretty much plug-and-play out of the box. It's much easier compared to Ubiquiti or other similar products, even Amazon's own offerings.

Hands down, Aruba is far better than consumer-oriented because Aruba brings enterprise-level quality to the consumer market. It's easier, better, and cheaper compared to options like Meraki or Cisco products.

What is most valuable?

The most valuable features are the easy configuration, ease of installation, and excellent support. If you encounter any problems, the support team is incredibly helpful. You don't have to wait for hours or go through unnecessary troubleshooting steps. They are great, especially for first-time installations. Additionally, the ability to integrate with other platforms is a significant advantage.

What needs improvement?

There are some issues, like the VLAN capabilities and support for routing between two VMs. These require Layer 3 switching, which Aruba partially covers but not a hundred percent. It can be frustrating for someone who knows about the product and want to implement specific features that are not fully supported by the current software.

For how long have I used the solution?

I have been using Aruba Remote Access Points for more than ten years. 

How are customer service and support?

The customer service and support team is really great. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very straightforward. Basically, once you install it, you're pretty much done. You may encounter some issues when upgrading the firmware, but other than that, it's pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

Aruba pricing is not very high. They offer competitive pricing for what they provide. As you move up their product line, the pricing becomes better than Cisco's. In terms of pricing, I would give the pricing a six out of ten; it is somewhere in the middle of the range. The access points are quite reasonable. I would say they are about a five.

What other advice do I have?

Overall, I would give them a nine. I can never give anybody a ten. Everyone can improve.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
AndresEcheverry - PeerSpot reviewer
Director General en INNOVAR IT SAS at INNOVAR IT SAS
Real User
Top 5
Easy to configure and deploy
Pros and Cons
  • "The tool's most valuable features are its ease of configuration and deployment."
  • "The product is not user-friendly."

What is most valuable?

The tool's most valuable features are its ease of configuration and deployment.

What needs improvement?

The product is not user-friendly. 

What do I think about the scalability of the solution?

For scalability, I'd rate it eight or nine out of ten. Adding a few devices is easy.

How are customer service and support?

The support wasn't very good. The support team was from India and couldn't solve our problem. They only gave us a factory reset on about ten devices, and they didn't provide any other options to fix the issue. I would rate their initial support a six out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The product's deployment is easy. 

What's my experience with pricing, setup cost, and licensing?

Aruba Remote Access Points' pricing is good and affordable. 

What other advice do I have?

I use Aruba Remote Access Points in offices but not in crowded spaces with a high density of devices. For those, I recommend Ruckus. I had one disappointing case four years ago, but it was solved with a firmware update and hasn't happened since.

I haven't tried the tool's enterprise line in high-density scenarios, so I still recommend Ruckus for those based on my experience. Overall, I'd rate Aruba Remote Access Points nine out of ten. The reason it's not ten is because they only had one or two Wi-Fi 7 access points available when I was looking for a solution recently.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Abdelfattah Bencheikh - PeerSpot reviewer
Networks and Security Engineer at MUNISYS
MSP
Top 5
Stable product with an advanced filtering feature
Pros and Cons
  • "The platform has the most valuable advanced filtering feature."
  • "The product needs an increased level of security for the end user."

What is our primary use case?

We use the product to manage and provide remote access to our branches and HQ.

What is most valuable?

The platform has the most valuable advanced filtering feature.

What needs improvement?

The product needs an increased level of security for the end user.

For how long have I used the solution?

We have been using Aruba Remote Access Points for four years.

What do I think about the stability of the solution?

I rate the platform’s stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the product’s scalability an eight out of ten.

How are customer service and support?

The technical support team is helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We prefer Aruba Remote Access Points for their stability and performance.

How was the initial setup?

The installation process is complex and needs two days to complete. It requires five engineers to work on the maintenance.

What's my experience with pricing, setup cost, and licensing?

There are no other expenses than standard licenses for the product.

What other advice do I have?

I rate Aruba Remote Access Points an eight out of ten. It has a complex process for integration, router configuration, and troubleshooting.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Technical service engineer at a tech vendor with 10,001+ employees
Reseller
Easy to set up and scale; its technical support team provided quick assistance
Pros and Cons
  • "What I like best about Aruba Remote Access Points is that it's pretty easy to set up."
  • "I use the controller when using Aruba Remote Access Points, particularly during configuration. Hence, room for improvement in Aruba Remote Access Points is for its web UI to be easier to control."

What is most valuable?

What I like best about Aruba Remote Access Points is that it's pretty easy to set up.

What needs improvement?

I use the controller when using Aruba Remote Access Points, particularly during configuration. Hence, room for improvement in Aruba Remote Access Points is for its web UI to be easier to control.

The solution is all good for me, except for the web UI, which needs to be more straightforward.

For how long have I used the solution?

I've only done one project on Aruba Remote Access Points, which I completed this month. My experience with the solution is around three months.

What do I think about the stability of the solution?

So far, Aruba Remote Access Points is a very stable solution.

What do I think about the scalability of the solution?

I found Aruba Remote Access Points easy to scale. You can add more access points if you want, so the solution is quite good scalability-wise.

How are customer service and support?

I'm rating the technical support team for Aruba Remote Access Points as five out of five because the team assisted me quickly.

How was the initial setup?

I found the setup process for Aruba Remote Access Points very hassle-free. I didn't need to do a lot of configurations. I plug in the access point, and then I immediately get access. 

Setting up Aruba Remote Access Points is simple, but it's a bit difficult for the controller.

What's my experience with pricing, setup cost, and licensing?

Price-wise, Aruba Remote Access Points is in the middle, so my rating for its pricing is three out of five.

What other advice do I have?

I'm part of my company's pre-sale and post-sale teams, which sells various products, for example, Trend Micro Apex One, but I'm pretty new to the product.

I'm also working with Aruba Remote Access Points.

Within the company, there are ten AP implementers.

My rating for Aruba Remote Access Points is eight out of ten.

My company is a partner and reseller of Aruba Remote Access Points.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Reseller
PeerSpot user
Technical lead at a recreational facilities/services company with 501-1,000 employees
Real User
Top 20
Great authentication features and assists us in deploying security access networks
Pros and Cons
  • "The authentication features are valuable."
  • "It could have better monitoring features."

What is our primary use case?

We have many government colleges here and provide a wireless network to all students, faculty, and teachers. So we have deployed their security access network and firewall security. We use Aruba Remote Access Points for wireless connectivity. Our clients are colleges and universities.

What is most valuable?

The authentication features are valuable.

What needs improvement?

It could have better monitoring features. Not all features are available on the monitoring dashboard.

For how long have I used the solution?

We have been using this solution for one and a half years, and it is deployed on-premises.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

It is scalable, with about 1,000 to 1,500 users per campus, and we plan to increase it. We have 319 colleges, and we have about 35 employees.

How are customer service and support?

The technical support is good. I rate them a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

It is easy to set up.

What's my experience with pricing, setup cost, and licensing?

I do not have details about the pricing because I work on the implementation team.

Which other solutions did I evaluate?

We have not used other solutions.

What other advice do I have?

I rate this solution a nine out of ten. I would recommend this solution to others.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Jun Park - PeerSpot reviewer
Senior Manager at Tmoney Co., Ltd.
Consultant
Popular as a brand and great for remote access but needs 5G capabilities
Pros and Cons
  • "It’s very light."
  • "The remote access point coverage should be bigger than it is now."

What is our primary use case?

We are using it for the office network. The people connect to the access points with their laptops. It’s for remote access. That's the main use.

What is most valuable?

Aruba's brand image is famous for AP. It’s quite popular and well known. Customer awareness is quite high.

The solution is stable.

It is scalable.

It’s very light.

The solution is easy to use and makes it simple to connect to the internet.

What needs improvement?

The remote access point coverage should be bigger than it is now. The speed of the express network should be higher than now. These days, the 5G network is very fast. If they don't improve their network speed, then they will fade away, fade out. We’d like them to add 5G functionality as soon as possible.

For how long have I used the solution?

We’ve been using the solution for four or five years.

What do I think about the stability of the solution?

The solution is very stable. I haven’t heard about any failure of the access points, or our access points. It seems to be reliable and the performance is good. There are no bugs or glitches. It doesn’t crash or freeze.

What do I think about the scalability of the solution?

The solution is very scalable. You only need to install more APs. It’s not a problem at all if you would like to expand as a company or organization.

How are customer service and support?

We do not get help from Aruba engineers. We get technical support from our partners. They are helpful. If we need assistance, they are there.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We are using Aruba wireless network products, and we are using Cisco for the local LAN network.

Normally, a customer thinks Cisco is safer and more stable. However, the main differentiation is just the brand image. Their features are almost the same.

How was the initial setup?

I didn’t handle the initial setup. I can’t speak to how easy it was or how long it took to deploy.

What's my experience with pricing, setup cost, and licensing?

I’d rate the solution four out of five in terms of affordability. It’s cheaper than, for example, Cisco.

What other advice do I have?

We are a SI, system integration, company. We are a customer as well as a reseller.

Overall we are satisfied with Aruba products.

I would rate the solution six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Aruba Remote Access Points Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Aruba Remote Access Points Report and get advice and tips from experienced pros sharing their opinions.