We use this solution for cloud-based data storage.
Service Deliery Manager at a comms service provider with 201-500 employees
A strong cloud storage solution, that is easy to use, but has a high price point
Pros and Cons
- "We appreciate that this solution is relatively easy to use, straightforward, and reliable."
- "We would like some improvement in the cost of storage via this solution, as it currently has a very high price point."
What is our primary use case?
What is most valuable?
We appreciate that this solution is relatively easy to use, straightforward, and reliable.
What needs improvement?
We would like some improvement in the cost of storage via this solution, as it currently has a very high price point.
For how long have I used the solution?
We have been working with this solution for more than eight years.
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April 2025

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What do I think about the stability of the solution?
We have found this to be a very stable solution during our time using it.
What do I think about the scalability of the solution?
This is a very easily scalable solution.
How are customer service and support?
The technical support for this solution are good, and have okay response times whenever we raise issues with them.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used other data storage software. However, because this solution is straightforward to use, and our workload is in Amazon, it was more efficient to switch to this solution than using other tools.
How was the initial setup?
The setup of this solution is very simple, but just like any other software, there is a learning curve for those who are not yet familiar with the tool.
What about the implementation team?
We implemented this solution using our in-house team.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.

IT-Services Manager & Solution Architect at Stratis
Flexible with good pricing and a straightforward setup
Pros and Cons
- "The initial setup is not difficult or overly complex. It's very straightforward and easy to implement."
- "Technical support could have a faster response time."
What is our primary use case?
We primarily use the solution in order to share static files among web applications and mobile applications.
What is most valuable?
The ability to have everything in the cloud is the most valuable aspect of the solution.
It allows me to only pay for what I use. Therefore, the pricing model is very useful.
The initial setup is straightforward.
The solution has been stable so far.
We've found the scalability to be good.
What needs improvement?
I don't really have any pain points with this product. There isn't really anything to complain about. It does what we need it to do.
Technical support could have a faster response time. They are a bit slow right now.
For how long have I used the solution?
I've been using the solution for three or four years or so at this point. It's been a while.
What do I think about the stability of the solution?
The solution is fairly stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and its performance is good.
What do I think about the scalability of the solution?
The scalability is good. If a company can expand it, it can do so with ease.
Mostly, we implement this solution for small businesses.
At this point, neither we nor our clients have any plans to increase the usage.
How are customer service and technical support?
Technical support is okay. They aren't good or bad. They are somewhere in the middle. Our main issue is the fact that they take too long to answer questions. Sometimes you need to wait up to two days to get any kind of response from them. They need to provide answers in a more timely manner.
How was the initial setup?
The initial setup is not difficult or overly complex. It's very straightforward and easy to implement. A company shouldn't have any issues with the process.
The deployment times vary according to the company and its requirements. It could take anywhere from days to weeks.
You only need one person to handle the implementation process. It doesn't take a big team or a lot of people.
What about the implementation team?
We are an implementor and can implement the solution for clients if they need us to.
What's my experience with pricing, setup cost, and licensing?
The pricing is very fair. It's actually pretty inexpensive. We only pay for what we use. We don't have to pay for anything else.
Which other solutions did I evaluate?
We did not evaluate another product before ultimately choosing this solution. We went immediately to Amazon.
What other advice do I have?
We are implementors.
I would recommend the solution to other companies. it's a very flexible product. It's cheap. You pay for what you get. It's just a cloud. AWS has a really good cloud implementation. I could not compare it with any other -such as Azure or Google - as I have not tried any of those. Users who would like to look at other options should check out Gartner's Magic Quadrant. However, any company can go easily to AWS straight away and be sure that they're going to pay a good price for a good service.
I'd rate the solution at a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer

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