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reviewer2731785 - PeerSpot reviewer
Information Security Strategy at a insurance company with 10,001+ employees
Real User
Top 20
Seamless integration and affordable pricing ensure efficient deployment while AI enhancements can further elevate feature set
Pros and Cons
  • "The best feature of Snyk is the integration with our ticketing system, which is Jira."
  • "Snyk should improve the scanning capabilities for other languages. For example, Veracode is strong with different languages such as Java, C#, and others."

What is most valuable?

The best feature of Snyk is the integration with our ticketing system, which is Jira. That integration was one we were specifically looking for. The deep integration with our IDE and repository is another valuable feature. In terms of deploying these features, it's seamless.

What needs improvement?

Snyk should improve the scanning capabilities for other languages. For example, Veracode is strong with different languages such as Java, C#, and others. However, Snyk performs better at mobile source code scanning compared to Veracode. If both capabilities were combined, that would be exceptional.

As we are moving toward GenAI, we expect Snyk to leverage AI features to improve code scanning findings. One key feature we are currently examining with Veracode is AIVSS (Artificial Intelligence VSS), which is an extension of CVSS to cover use cases or top 10 LLM findings during code scanning. Since this is relatively new, we expect upcoming features to cover AI scoring. We have AI projects currently deploying in our organization, and we want to cover not only normal CVSS but also receive an AI assessment score. Both Veracode and Snyk should implement this new scoring system for CVSS and AIVSS.

For how long have I used the solution?

We are a customer of Snyk, not a partner.

How are customer service and support?

We have contacted Snyk's technical support regarding several issues, and they have resolved them successfully.

Snyk's technical support deserves a rating of seven or eight out of ten. Their response time aligns with their SLA commitments.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My previous company continues to use Snyk.

How was the initial setup?

The initial setup of Snyk was straightforward.

What's my experience with pricing, setup cost, and licensing?

We discussed pricing with their account manager and secured a favorable deal. Initially, we planned to subscribe through AWS Marketplace at standard rates. After negotiations, we received a special package with a good price point. We signed a two-year contract, and they provided special links for subscription. The payment structure operates on a monthly prepaid basis.

What other advice do I have?

While Snyk may not be the absolute best option in the market, it offers the most seamless experience currently available. Based on their price point and features, it's both affordable and fair considering the license package offered.

During our implementation, we conducted a pilot test with Snyk for approximately two weeks during our UAT session. We spent an additional two to three weeks obtaining management approvals for production repository access. The testing was performed on development repositories before moving to production. While the actual implementation took about a week, the complete process duration was extended due to internal organizational approval processes.

I rate Snyk 8 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Consultant at a manufacturing company with 10,001+ employees
Real User
Cost management and storage flexibility improvement with enhanced support accessibility
Pros and Cons
  • "The best features of Nutanix Cloud Manager (NCM) start with the combination of cost and what is really under the hood, and it basically does the same thing that VMware does."
  • "Nutanix Cloud Manager (NCM) can be improved as the NKP product needs to mature a little more."

What is our primary use case?

Our main use case for Nutanix Cloud Manager (NCM) was initially to run away from the high cost of VMware, and after that, we realized that if we compare apples and apples, there is a technical advantage in Nutanix. The technology is newer regarding storage management, and we appreciate the path that Nutanix was taking with NKE. Now with Nutanix, we know the path we are taking for NKP, whereas VMware's Tanzu was proprietary, requiring us to fully commit to VMware or nothing.

What is most valuable?

The best features of Nutanix Cloud Manager (NCM) start with the combination of cost and what is really under the hood, and it basically does the same thing that VMware does. The cost is better, and we appreciate the options available for storage—it allows for object storage, and the management of the storage underneath Nutanix is much more flexible than VMware. Additionally, we can have another platform as a service that is not available in VMware.

Nutanix Cloud Manager (NCM) assists my team in addressing our current automation needs while planning for future expansion by allowing us to use Ansible for automation and configuration management. We are planning to gradually replace VMware with Nutanix and are using the same tools, such as Ansible, to deploy. Although we are not using the native blueprint automation from Nutanix, we plan to integrate open-source tools such as Terraform for Kubernetes automation while using Nutanix native tools for implementations.

What needs improvement?

In my opinion, Nutanix Cloud Manager (NCM) can be improved as the NKP product needs to mature a little more. This is a natural process, and while the hypervisor is mature, I would like to see more maturity in the products on top of the hypervisor, such as databases and object storage. The main reason I give it an 8 or 9 rating is that a few things need to mature, such as NKP and the object storage. While our primary reason for choosing Nutanix was for mission-critical applications and Kubernetes, I believe there are issues that need addressing. However, I see they have a roadmap for improvements, especially with the hypervisor itself, which I would rate a perfect 10, while the new products and plugins need enhancement.

For how long have I used the solution?

I have two years of experience with Nutanix Cloud Manager (NCM) in real production.

What do I think about the stability of the solution?

Regarding stability, I find Nutanix Cloud Manager (NCM) to be very stable and suitable for running mission-critical applications.

What do I think about the scalability of the solution?

I evaluate the scalability of Nutanix Cloud Manager (NCM) and find it very scalable, with no limitations encountered at the moment.

How are customer service and support?

In terms of the speed of outcomes from Nutanix's low-code automation, it is almost the same as what we experienced with VMware. In case of issues, I find that Nutanix offers more personalized support since it is smaller now. We have easier access to high-level engineers compared to VMware, where you have to navigate multiple channels for support. Both support systems are good, and while I do not complain about VMware support, the feeling might change as Nutanix grows. I would rate the support for Nutanix Cloud Manager (NCM) around a nine on a scale of one to ten, as it is really good.

What other advice do I have?

With Nutanix Cloud Manager (NCM), we could run multiple solutions, such as SUSE, NKP, and OpenShift. The learning curve of Nutanix Cloud Manager (NCM) is more simple compared to VMware, as we were coming from a VMware environment, and it was something new for us. There is a lot of free material available to help us start learning Nutanix.

The built-in playbooks of Nutanix Cloud Manager (NCM) have indeed freed up time for our IT team, which is noteworthy considering we previously had a problematic setup with a combination of SimpliVity and VMware. We faced complications due to two vendors blaming each other for firmware issues, which was a nightmare. Now, we have one place to ask questions, and Nutanix works closely with a short list of certified hardware vendors. If I have an issue, I call Nutanix, and they handle communication with the vendors, whereas with VMware, the problems are isolated to my world. Last year, our group spent about 40% of its time fixing issues related to VMware, but now things are much smoother with Nutanix.

Overall, I would rate Nutanix Cloud Manager (NCM) an 8 or 9, as it has its strengths and some areas for improvement.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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