Share your experience using Targetprocess

We were explaining how to set up the project itself, which describes the main use cases for Digital.ai Agility. This includes how to set up the workflow and how to manage and build a Kanban. I wanted to set up a Kanban, as I am a Kanban trainer. That is where my bias is towards Kanban. I was looking towards those capabilities where I can set a Kanban and get the team collaboration running, and how a full system can be set up.

When they demoed it, they showed it, and Digital.ai helped with those key queries regarding support for this type of setup. However, after that, I couldn't personally explore it, to be frank.

The solution is excellent for collaboration. From the agility point of view, they have very good sprint functionality, allowing you to set up sprints effectively. For Scrum teams, it is particularly good and easy to set up. With respect to sprints and getting metrics out, such as velocity and related measurements, the functionality is robust.

The Scrum boards are particularly effective. Based on my colleague's exploration and setup, I observed how easily the team was able to use it. The integration with that tool was particularly helpful.

It was not supporting some plugins. We wanted to migrate data that we were already using. The migration of data and getting it up and running from the legacy system took some time to get accustomed to.

I conducted the comparative analysis in 2024, within the last 12 months.

To set up the project, it took around 5 to 10 days for one of our projects. Initially, team members struggled, but afterward they adapted because everyone wanted different matrices, and they had many good options. That is where they were helping each other, which caused a slight delay. Other than that, setting up and using it was straightforward.

I would rate the support at seven out of ten. There were some communication gaps, specifically language barriers. We don't have local support in India, which was somewhat hampering.

Positive

Some customization was done regarding dashboards. Though it was around one year back, I'm not able to recall specific details as my team handled it. We received good support from Digital.ai Agility when we got the customized dashboard.

Digital.ai Agility has a bigger reach because it has many good integration points. It can be a one-stop solution for different needs, eliminating the need to use multiple pieces of software. However, it somewhat lacks from the marketing side, as people were not able to actually find the tool. Compared to Jira, it is more expensive. Jira has been giving some plugins these days, so people are content with what they have and are not investing in alternatives at present. Overall rating: 7 out of 10.

My most common use cases for GitLab are development and managing repositories, primarily focused on code development work.

The features that are really useful for my use case generally include pulling, merging, and ensuring the pipeline is upright, which are very intuitive.

It helped me personally and my team to save time and money.

In terms of impact from using GitLab as an all-in-one DevOps platform, it helped with my project development life cycle.

Regarding improvements, making task management is something that GitLab can potentially make easier, similar to what DevOps or Jira does.

I have been working with GitLab for about two years.

The deployment and initial setup were not difficult for me to complete. The pipeline management was easy.

The setup process took less than an hour.

In terms of project management overall, I haven't faced any issues such as downtimes or losing the repository.

I haven't contacted technical support of GitLab.

When comparing GitLab with GitHub, I haven't really seen any noticeable difference.

I have worked with Azure DevOps before and found it really intuitive to use.

I have used GitHub and GitLab as well, and I find that they've been fairly intuitive to use.

Regarding GitLab, I purchased an enterprise license, though I'm not aware whether I or my company bought this license from AWS Marketplace or elsewhere.

I'm not aware of any integration with other tools or third-party applications.

I haven't faced any difficulties with user interface or deployment.

On a scale of 1-10, I rate GitLab an 8.