We use Microsoft Intune to manage all devices, including Windows devices, Android, and iOS. We have fully managed Android devices or dedicated Android devices, and RealWear glasses.
Everything that we used to do with Microsoft System Center as an on-premise solution, we migrated to a cloud solution with Microsoft Intune. We are using Autopilot for device management, and for iOS, we use the ABM to include our devices in Microsoft Intune. We are using Microsoft Intune as our standard solution for managing devices.
We utilize Microsoft Copilot in Microsoft Intune and use autopilot to provide user flexibility in device provisioning without requiring IT team involvement. Users can install needed applications from the Company Portal independently. Our machine distributors perform pre-provisioning at the factory, which expedites the process for users.
Microsoft Intune effectively secures hybrid work environments. For data protection, we implement BitLocker.
Microsoft Intune has impacted IT productivity in our organization. The physical team has mixed feelings because they traditionally handled device provisioning, and now fewer people are needed for this task. However, enabling users to perform tasks independently without IT team intervention has improved overall productivity.
Microsoft Intune saves us time, though I cannot provide exact metrics since I don't track this specifically. It is more efficient to have one solution rather than having security parts spread across three, four, or five solutions.
The user experience with Microsoft Intune is excellent because we can manage users and maintain security and policies anywhere they are. If users have a problem, they can factory reset and start the provisioning again without needing to return to the office. This provides flexibility and improves the experience for users.
The reporting functionality of Microsoft Intune is limited compared to Microsoft System Center, which offers many more reporting options. We also encounter some information inaccuracies that require verification using PowerShell scripts and other tools. We maintain close communication with Microsoft through our support contract and consistently provide feedback to improve the solution.
I have used Microsoft Intune since the beginning of the pandemic in 2020. It has been five years.
We would rate Microsoft's support an eight out of ten.
While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation.
We migrated some devices from Soti MobiControl to Microsoft Intune. My manager has requested a comparison between these two tools. We currently use Microsoft Intune and plan to discontinue Soti Mobicontrol use, but we are conducting a final comparative analysis before making this transition.
Overall, I would rate Microsoft Intune as eight out of ten. While I greatly appreciate the solution, some information inconsistencies and issues still need to be addressed by Microsoft.
