We are using Sophos Email as an email gateway. We scan all our incoming traffic through the solution, which provides us with spamming and malware control. The solution automatically restricts any email that contains malware or viruses.
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We are using Sophos Email as an email gateway. We scan all our incoming traffic through the solution, which provides us with spamming and malware control. The solution automatically restricts any email that contains malware or viruses.
The solution's identity proxy feature is very good and reliable.
The solution's sandboxing and spam control features could be improved. I have faced a few issues with false positives because sometimes we get emails that are not legitimate.
I have been using Sophos Email for three years.
Scalability has some limitations in Sophos Email because scaling the solution requires a new license, which is an additional cost. Around 500 users work with Sophos Email in our organization.
You can contact the technical support team through different ways, like mobile or Skype. I contacted them through Skype, and they responded immediately. The resolution to some problems took some time.
Neutral
Products from vendors like Barracuda, McAfee, and Trend Micro are very well-matured and provide good solutions, such as email gateways and firewalls.
The solution’s initial setup is very straightforward.
We use exchange licenses, for which we get immediate support from Sophos.
Before choosing Sophos Email, we evaluated Trend Micro and Barracuda.
Sophos gives you a feature set to manage your on-premises firewall on the cloud. I just integrated my on-premises firewall into the cloud, and I can manage the tool through the cloud as well if needed.
I recommend using Sophos Email as a proxy. For email gateways, I advise choosing mature products with rich feature sets, like Trend Micro or CrowdStrike. The solution's integration with other tools is very simple. I easily integrated Sophos Email with my Active Directory.
My organization needs a WAF with a limited feature set, which we use through Sophos. Purchasing additional WAF will be costly, but I get sandboxing and WAF features free of cost with Sophos, which is included in the license.
Overall, I rate the solution a seven out of ten.
SpamTitan has an anti-spam solution, but it's basic and doesn't work all the time. It also has an antivirus feature, which is similarly basic. It doesn't offer anything exceptional. It offers only the basics.
OnlyMyEmail was far superior. I'm not sure who acquired their technology when they went bankrupt.
It filters some of the spam.
SpamTitan advertises anti-spam, anti-phishing, and anti-spear phishing, but it's mostly marketing. They really only do basic anti-spam, nothing more.
It's less secure with a lot more spam and false positives than my previous product, OnlyMyEmail.
So, there's room for improvement with SpamTitan. It filters some of the spam. But honestly, I could get 90% of the same results by updating my Bayesian filters on my server, which are free.
I used it for two and a half years.
I contacted support only when it came time to renew and collect payment.
contacted them once or twice, if I remember correctly. I just know they're quick when they need your money.
I was previously a satisfied customer of OnlyMyEmail. Unfortunately, they had a significant technical failure and couldn't provide security for a week, causing them to lose their biggest client. That's when I switched to Bitdefender for email security.
I used Bitdefender. But it didn't meet my needs. I used it for two years. Its technology was far inferior to OnlyMyEmail. I also looked into Censornet. However, I eventually obtained a server license for SpamTitan.
Currently, I am one of the slightly happy. customer of SpamTitan. It works when it wants to, it doesn't want, it doesn't work.
The main difference between SpamTitan and OnlyMyEmail was accuracy. I never saw false positives with OnlyMyEmail in the ten years I used it. It just worked as it should, and at a very low price. I'm not sure what technology they used, but it was excellent.
I was paying around one dollar and something cents per email address per month.
It's a server license, so someone else installed it for me. As for SpamTitan's interface, it looks like Windows 95 – very outdated. It has basic functionality, just like the service. They have great marketing, but they only deliver the basics.
So, there's room for improvement across the board.
I have my own email server. SpamTitan is installed on a separate server in Frankfurt. It handles the spam filtering and security, then emails are delivered to the server I have on-premises in Romania.
I also have a firewall with basic spam filtering and ESET antivirus, which also has an anti-spam feature. They function independently. Surprisingly, some spam that gets through SpamTitan is picked up by my ESET antivirus.
The technician who installed it is my friend, and he never mentioned it being difficult.
It was up and running within a day or two.
It's more expensive than my old solution, OnlyMyEmail. That's surprising because SpamTitan requires a minimum of 50 user licenses. As a small customer, I only need about 25 real users.
With OnlyMyEmail, I had a perfect solution at a cheaper price. I'd gladly pay more than I do for SpamTitan if it meant having the same reliable functionality that worked 100% of the time.
I pay $650 per year for 50 licenses.
If there's something better, I'd gladly switch. Unfortunately, I haven't researched alternatives in the past three years, so I don't know if anything significantly better exists.
Overall, I would rate the solution a seven out of ten.
