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Examples of the 96,000+ reviews on PeerSpot:

Senior Security Engineer at ManpowerGroup
Real User
Top 20
Discuss features that effectively intercept threats while considering deployment improvements
Pros and Cons
  • "The reviewer gave Mimecast Email Security a rating of 10 out of 10."
  • "We discussed the phishing aspect, the DNS system, and the key rotation."

What is our primary use case?

Could you please describe a few use cases for it? What do you use it for? How do you use it?

What is most valuable?

From the features perspective, are there any specific features in the Mimecast Email Security that you find the most effective in intercepting phishing attempts?

To clarify, you mentioned that you are using the AI-driven structure in their Abnormal functionality to indicate phishing attempts. Do you use any AI within Mimecast Email Security?

Have you worked with or utilized the targeted threat protection in the Mimecast Email Security?

What needs improvement?

If I ask you about the room for improvement, we discussed the phishing aspect, the DNS system, and the key rotation. Apart from that, are there any other areas that you would like to see improved or enhanced in the Mimecast Email Security?

For how long have I used the solution?

The solution has been in use for more than five years.

How are customer service and support?

What are your thoughts on the technical support of the Mimecast Email Security?

On a scale of one to 10, where 10 is the best, how would you rate the technical support of the Mimecast Email Security?

How would you rate customer service and support?

Neutral

How was the initial setup?

Can I ask you about the initial setup process of the Mimecast Email Security? Do you find it straightforward? Is it complex somehow?

What was our ROI?

I have a question about the ROI, regarding the cost efficiency and operational efficiency of the Mimecast Email Security. Do you have any data to share with us? Do you find it cost-effective? Are there any measurable benefits?

What's my experience with pricing, setup cost, and licensing?

Do you know anything about the pricing and cost of the Mimecast Email Security?

What other advice do I have?

Based on your rich experience with the Mimecast Email Security, what kind of advice or recommendation can you share with users who are considering it? The reviewer gave Mimecast Email Security a rating of 10 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Manager, IT Director at Cakmak Avukatlik Ortakligi
Real User
Top 20
Spam filtering improves email workflow but costs prompt reconsideration
Pros and Cons
  • "From a business perspective, the solution was very helpful as it speeded our business flow and increased email delivery."
  • "It became very expensive due to the nature of local circumstances, and I may advise Proofpoint to adjust marketing solutions based on each country."

What is our primary use case?

Email security is the primary use case for which our clients mainly used Proofpoint Email Protection.

We have used it for email security.

What is most valuable?

From my perspective as a partner, the most beneficial feature of Proofpoint Email Protection is mostly spam filtering; it was very efficient, and we were very happy with the functionality as only relevant emails were allowed for mailboxes.

The Advanced Threat Protection feature was also effective, and we have used the sandbox feature, which was very beneficial.

From a business perspective, the solution was very helpful as it speeded our business flow and increased email delivery.

What needs improvement?

It became very expensive due to the nature of local circumstances, and I may advise Proofpoint to adjust marketing solutions based on each country.

For how long have I used the solution?

I had experience with Proofpoint Email Protection for more than five or six years.

What do I think about the stability of the solution?

It was very fast, and we didn't experience any interruptions whatsoever.

What do I think about the scalability of the solution?

I would rate scalability of Proofpoint Email Protection as very scalable.

Which solution did I use previously and why did I switch?

We are still using Exchange, but left Proofpoint Email Protection.

How was the initial setup?

The installation of Proofpoint Email Protection was very straightforward as we used the web interface, so simple settings and definitions on the ISP site were enough for the whole setup.

What about the implementation team?

At the very beginning, we were working directly with the UK, but then we have been redirected to a local partner, and as far as I remember, we worked for one year with the local partner.

We used to get a partner business partner in my country.

Which other solutions did I evaluate?

The reason we stopped using Proofpoint Email Protection was cost.

Pricing was the issue.

I would rate pricing from 8 to 10.

What other advice do I have?

The integration with our on-premise Exchange was very straightforward as we just redirected all email traffic over Proofpoint Email Protection.

I am still receiving emails from Proofpoint's site.

My job title is IT director.

On a scale of 1-10, I rate Proofpoint Email Protection a 7.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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