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Proofpoint Email Protection serves as our email security solution. The entire SOC team uses Proofpoint Email Protection. The granularity in admin access is different, so each team has their own access to Proofpoint Email Protection. SOC people and four admins with complete access to Proofpoint Email Protection use the system, so overall, only the SOC and email security team have access to it.

Proofpoint Email Protection works on policies, so everything is under the admin's control, and the admin can stop emails. If there are email attacks, the admin can detect and stop them immediately without having to contact support. The admin can perform everything in the console itself. Proofpoint Email Protection has very good granularity of access, and the detections are excellent. It has different types of detection for malware, phishing, spam, adult content, and bulk emails with different engines working behind the scenes, so the detections are quite accurate. The blocking system is effective, so if an email is on the block list, it will remain on the block list. The UI experience for admins is quite feasible and easy to navigate.

I prefer Proofpoint Email Protection to other solutions. I have used Microsoft Defender, Check Point Harmony Email & Collaboration, and Proofpoint Email Protection. Proofpoint Email Protection is better for admins to manage overall, though it has higher false positives. However, the navigation, UI experience, working experience, and detections are very good in Proofpoint Email Protection compared to other tools.

Proofpoint Email Protection easily detects even legitimate emails as spam or phishing, which has increased the workload. However, if an email is detected as phishing after delivery, Proofpoint Email Protection has a module called TRAP to pull back the emails. It also has URL Rewriting, which reduces the workload because everything is done by Proofpoint Email Protection itself, resulting in less manual interaction.

Proofpoint Email Protection detects risks and has a dashboard that shows how high-risk users are based on the emails they receive and their interactions. Based on that information, we can proceed with our investigation, and if remediation is needed, we can implement it. Proofpoint Email Protection identifies high-risk users, and we can put alerts on people we want to monitor, such as any CSOs or CISOs, to ensure their mailbox is not under threat.

For a beginner level, someone who is very new to email security might find it difficult to manage as an admin. Navigation can be concerning because Proofpoint Email Protection has different consoles, such as for TRAP, and it has many modules within it, which might be difficult to navigate. Proofpoint Email Protection has a lot of false positives, and the infrastructure is a bit complex. I was not part of the deployment, but I have heard that the deployment process is a bit complex. The support is good, though it can sometimes be slow.

I have been using Proofpoint Email Protection for two and a half years.

Proofpoint Email Protection is a stable product, and I would rate it an eight.

Scalability is good, and I would say Proofpoint Email Protection does not have any issues with scalability, so I would give it a nine.

The support is good, though it can sometimes be slow.

I prefer Proofpoint Email Protection to other solutions. I have used Microsoft Defender, Check Point Harmony Email & Collaboration, and Proofpoint Email Protection. Proofpoint Email Protection is better for admins to manage overall.

I was not part of the deployment, but I have heard that the deployment process is a bit complex.

I would say more than 50 percent because before we were vulnerable to email-related threats, and now it is drastically reduced, so Proofpoint Email Protection was a good decision made by the organization. Before deploying Proofpoint Email Protection, we were frequently attacked by phishing and DDoS. After deploying Proofpoint Email Protection, it has reduced attacks up to 80 percent, and the remaining 20 percent are unexpected DDoS attacks. After Proofpoint Email Protection, phishing has been completely eliminated, so it is working very efficiently.

I prefer Proofpoint Email Protection to other solutions. I have used Microsoft Defender, Check Point Harmony Email & Collaboration, and Proofpoint Email Protection. Proofpoint Email Protection is better for admins to manage overall.

I would rate this review a nine out of ten.

I describe a few use cases for Proofpoint Email Protection by using all the platform capabilities such as Email EFD, Email Fraud Defense, Proofpoint CTR, Cloud Threat Response, Secure Email Relay, and also solutions like TAP, Targeted Attack Protection. I work with all the flavors that Proofpoint Email Protection has.

I find the best feature in Proofpoint Email Protection is the inbuilt ML logic and the Proofpoint machine learning algorithm. Additionally, I appreciate the Targeted Attack Protection where the URLs are rewritten, and TRAP. TRAP can pull any malicious email delivered to the user's mailbox that was not malicious earlier, thanks to Proofpoint's larger customer database. It saves our time and maintains a secure environment, as it is not just a data product with rules; it is live and responsive to threats.

Proofpoint Email Protection provides excellent visibility into people-based risk within the organization by offering features such as a sandbox for quarantined emails for our analysis. The support team is good, and it blocks threats at connection and attachment levels while allowing us to recall emails post-delivery.

Using Proofpoint Email Protection impacts my SOC analyst workload positively because it is easily integrated with our SIEM tool. The integration is straightforward, using the API to automate rules effectively without triggering excessive false positive events.

I highlight the cons of Proofpoint Email Protection as still lagging in AI capabilities. There are limitations to the product, such as lacking tools for current co-pilot related tasks. Meanwhile, companies such as Microsoft are improving faster by offering more customization and ready-to-go products. Proofpoint Email Protection is good for defense, but it needs to enhance its AI features to remain competitive. Despite these limitations, I appreciate Proofpoint Email Protection's clean UI and its capabilities for rule-based solutions.

I notice changes in operational efficiency after implementing Proofpoint Email Protection since they maintain everything within Proofpoint University, though it should be more publicly accessible. Having unrestricted learning platforms could enhance growth in the email security field.

I describe my experience with the unified admin console in the threat protection workbench as quite good, but it lacks automated options for repetitive tasks. While it performs effectively for day-to-day activities, automation for bulk tasks requires third-party solutions.

I assess Proofpoint Email Protection's threat protection capabilities as strong for email gateways and first-line defenses, but they need improvements in automation and AI capabilities. While it remains a difficult tool for spammers to crack, its limited automation lowers my rating to 7.5 out of 10.

Regarding email investigations, I notice that investigating quarantined emails is still limited; Proofpoint Email Protection needs to provide more detailed reasons for treating emails as malicious beyond simply giving a spam score.

I would appreciate seeing improvements in Proofpoint Email Protection's training programs to be more transparent and widely available, including strong support on platforms such as YouTube so that more people can learn and adopt the product easily.

I have been working with Proofpoint Email Protection for the last ten years.

I have never experienced downtime or performance issues with Proofpoint Email Protection; it is strong enough to withstand spam and attacks.

I find Proofpoint Email Protection scalable as they integrate everything into the portal, but adoption rates are low compared to competitors, especially Microsoft, which has an edge in market usage.

I evaluate the customer service and technical support of Proofpoint Email Protection as superb and significantly better than that of Microsoft.

I rate Proofpoint Email Protection's technical support as 9 out of 10.

I do not use a different solution before Proofpoint Email Protection, as Proofpoint Email Protection is the market leader. I have experience with other products such as Cisco IronPort, IronMail, and Symantec's mail gateway, but Proofpoint Email Protection stands out as the best among all, including EOP.

I find the initial setup process for Proofpoint Email Protection to be challenging due to its Linux base and unclear options, though those with strong technical knowledge can manage it.

I have seen ROI with Proofpoint Email Protection as security cannot solely be evaluated based on costs; the value lies in having a robust defense against threats that justify its price.

I am unsure about the pricing and licensing for Proofpoint Email Protection, except that it is likely costlier than EOP, and pricing remains a concern due to competitive market pricing from other companies.

Proofpoint Email Protection influences the threats I need to protect against by effectively blocking normal spammers and known threats, establishing itself as a strong first line of defense. However, it struggles with certain advanced techniques employed by spammers.

I advise other organizations considering Proofpoint Email Protection to view it as a top-choice product for first-line defense, indicating it can save significantly from various threats due to their strong database management.