My main use case for Proofpoint Email Protection is analyzing incidents when users in the company report suspicious emails and determining the appropriate next action.
I use Proofpoint Email Protection in situations involving spam emails or real phishing emails, which allows me to categorize and quarantine those emails from the user's inbox so that the user cannot receive the same type of email or any emails from the same sender in the future.
Proofpoint Email Protection provides features including URL Defense, forensics, and access to detailed information in emails, including the email body, and I can view the URLs by opening them in the isolation browser.
The isolation browser feature helps in my daily work by allowing me to open suspicious URLs from phishing emails safely, protecting our devices from any suspicious activity linked to those URLs.
For reporting in Proofpoint Email Protection, there is a report phish button in every email, so if users receive any suspicious emails, they can click on that and it will directly send an alert to Proofpoint, and I will receive that incident immediately after.
Proofpoint Email Protection has positively impacted our organization by protecting us from many phishing and suspicious emails.
I do not think there is anything to improve in Proofpoint Email Protection as it has a very user-friendly UI and no improvements are needed at this time.
I have been working in this field for two years, and I have been using Proofpoint Email Protection for two years.
Proofpoint Email Protection is stable.
Proofpoint Email Protection has better scalability.
The customer support for Proofpoint Email Protection is quick and very helpful.
Once, a user received an email stating they had received a bonus with a request to click on a link to know the bonus amount, and after that user reported that email, I received an incident for the same matter. When I accessed Proofpoint Email Protection, I could see the URL given to the user in the email and the full email body along with all other details.
Since I started using Proofpoint Email Protection, I have blocked numerous phishing emails, and while I cannot remember the exact numbers, it is more than 200 or 300. I have observed a 90% reduction in incidents after using Proofpoint Email Protection.
I would rate Proofpoint Email Protection 10 out of 10 because I have been using it for two years and have worked extensively with it to understand how Proofpoint Email Protection operates. It provides all the details and information needed during investigations or any phishing attempts.
If you are working in any SOC analysis, my advice is that it is very necessary to use Proofpoint Email Protection as your email protection tool, and it is greatly beneficial to learn how it works in the cybersecurity field.
I rate Proofpoint Email Protection 10 out of 10 overall.