Share your experience using Vade for M365

My main use case for Proofpoint Email Protection is corporate email protection.

For corporate email protection, we are using Proofpoint Email Protection by having email on the cloud through Azure and we are using the solution to protect our email so that we are not receiving malicious emails.

I have concerns mostly related to ransomware attacks in addition to my previous use case.

The best features Proofpoint Email Protection offers include performance and fewer false positives compared to other tools. When I refer to performance, I mean the speed of detection of cyber emails. Proofpoint Email Protection has positively impacted my organization by reducing the number of cyber email attacks we are receiving compared to the past. We are receiving fewer cyber emails, which is a specific outcome that demonstrates our improved security.

Using Proofpoint Email Protection impacts my SOC analyst workloads by adding more performance. Proofpoint Email Protection provides a high level of visibility into people-based risk within my organization. I have noticed changes in operational efficiency after implementing Proofpoint Email Protection, and those changes have increased performance.

Proofpoint Email Protection can be improved by using more AI-powered features.

On a scale of one to ten, I would rate Proofpoint Email Protection overall as seven. I choose seven out of ten because you need more improvement related to AI features.

I have been using Proofpoint Email Protection for five years.

Proofpoint Email Protection is stable.

The scalability of Proofpoint Email Protection is very good.

The customer support for Proofpoint Email Protection is very good.

I would rate the customer support on a scale of one to ten as eight.

Positive

I have seen a return on investment.

My experience with pricing, setup cost, and licensing for Proofpoint Email Protection is that it was very easy to use and very good.

Proofpoint Email Protection is deployed in my organization using both on-premises and hybrid cloud setups, specifically Azure and AWS together. We use Azure more heavily than AWS.

Proofpoint has influenced the quantity of threats my organization needs to protect against, with an increase of eighty percent.

I assess the overall scope and range of Proofpoint's threat protection capabilities in addressing modern security challenges as very good.

My advice to others looking into using Proofpoint Email Protection is to purchase it because it is very good. I would rate this product seven out of ten overall.

My company has a business relationship with this vendor as a partner.

In my environment, I am using Proofpoint Email Protection for advanced email threat protection. For malware, spam, and virus protection, we are using their email protection module and security module. I determine all policy routes, and all DKIM, DNS, and DMARC records are being managed by Proofpoint for us at the moment. Proofpoint Email Protection is our primary email server gateway for inbound and outbound communication. The MX is pointing to Proofpoint, and Proofpoint Email Protection is acting as the first point of contact for anything coming from outside to our internal users.

I purchased Proofpoint Email Protection through marketplaces. For a couple of years, I completely relying on Microsoft Exchange before adopting Proofpoint Email Protection. After that, I conducted many POCs with Proofpoint and then we recognized Proofpoint and started with Proofpoint on-premise, then I moved to Proofpoint on Demand, and I secured their TAP module, which is the advanced threat protection module. I then moved on to their threat response auto-pull module, and I also opted for the email fraud defense module. I currently have Proofpoint secure email relay, which we are using, and we gradually purchased their license for approximately 3,000 users for their security education platform, which is the Zen-Guide platform. All their modules are connected to each other and communicate very nicely with each other. If a threat is detected after it is delivered to the user's mailbox, Proofpoint Email Protection will still be able to detect it and the threat response will auto-pull it from the user's mailbox, which is a unique feature that I found absent in Microsoft. I have had a very good relationship with Proofpoint Email Protection over the last four years using almost all their available modules and products, and I am talking about using their adaptive email DLP in the future.

I would say the accuracy of Proofpoint Email Protection is valuable. When I compare it particularly with Microsoft, I am very impressed by the accuracy, the machine learning, and the detection algorithm that they have. I find it very accurate, which reduces a lot of manual effort that we used to perform when we were using Microsoft. In terms of detection of spam, malware, and virus, the detection is 99.9% accurate.

Proofpoint Email Protection offers a SaaS-based deployment model, which is Proofpoint on Demand, and it is on the cloud. Earlier, false positive emails getting quarantined and legitimate emails getting trapped used to be a lot of manual effort. My team was manually spending a lot of time analyzing and releasing those emails. Since we have started using Proofpoint Email Protection, we have seen a huge drop in that number. Earlier, my team was spending five to six hours a day going through those quarantine emails, and now that effort has reduced to just one hour. We are not seeing that many false positives. The user reporting feature is also great because it logs an incident and initiates an investigation based on the verdict, which reduces manual overhead. The TAP overview provides all the necessary details needed to decide whether to release or block emails.

When I log into Proofpoint Email Protection admin portal and look into the dashboard, it provides a list of all the VIP users, what sorts of emails they are receiving, and how they are interacting with those threats. We have visibility on the click rate for bad URLs or attachments in emails, how many people have interacted with those emails, and details about attachments sandboxed or not. The dashboard provides a lot of customization, allowing us to analyze how users are interacting with threats, and if there is a real threat, we have the visibility to create phishing simulation campaigns based on those scenarios.

I would like to see improvements in the transition from Proofpoint Protection Server to Proofpoint on Demand because Proofpoint Protection Server is not very user-friendly and requires logging into two portals for some features. I also believe customer service can improve, particularly by having immediate follow-ups for higher priority issues.

I have been working with Proofpoint Email Protection for approximately four years.

I find Proofpoint Email Protection very stable. I have not experienced any downtime or outages in the past couple of years. They communicate scheduled maintenance in advance, which allows us to prepare.

I find that Proofpoint Email Protection is very scalable, and it is easy to scale it up or out.

I would rate customer service for Proofpoint Email Protection as 6.5 out of 10 because they have many areas to improve on.

Neutral

For a couple of years, we were completely relying on Microsoft Exchange before adopting Proofpoint Email Protection. After that, we conducted many POCs with Proofpoint and then we recognized Proofpoint and started with Proofpoint on-premise, then we moved to Proofpoint on Demand, and we secured their TAP module, which is the advanced threat protection module. We then moved on to their threat response auto-pull module, and we also opted for the email fraud defense module.

I have been completely involved in the initial setup process for Proofpoint Email Protection, and I handled everything single-handedly.

We engaged professional services for the deployment of Proofpoint Email Protection, and they guided us well throughout the process, providing clear documentation and support. I did not encounter any issues, and we smoothly transitioned from a lower environment to our production environment. We worked directly with Proofpoint for the deployment. We paid for their professional services, receiving dedicated support throughout the implementation.

There were a couple of other solutions that we explored but they did not meet our requirements. We actually wanted two layers of security, so the first layer of defense to be Proofpoint Email Protection and then to keep Microsoft as well. The integration and API provided by Proofpoint Email Protection were very smooth, which was not offered by other products we considered.

My recommendation for other organizations considering Proofpoint Email Protection would be to refer to the recent Gartner report indicating that out of 100 Fortune companies, 84 are using Proofpoint Email Protection. It is the best in the market, and I encourage others to adopt it for its reliability. I would rate this review 8 out of 10.