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I usually recommend Infor CloudSuite for retail, mall development, healthcare, and manufacturing.

The employee interface, specifically the UI, is one of the most valuable features in Infor CloudSuite. Infor OS enables us to plug in third-party payroll and third-party applications. The latest talent acquisition where workflow can be defined in the UI itself by functional consultants without IPA interventions is beneficial.

I would assess the impact of Infor CloudSuite's industry-specific features on my organization's operational efficiency as very good from the organization's perspective.

After implementing Infor CloudSuite, I have seen numerous improvements in the UI space. They have simplified the navigation. The navigation has become very easy, starting with administrator navigation and simplified menus. It is becoming simpler with every CU, which is positive.

The disadvantages of Infor CloudSuite are related to Absence Management. There are too many setups for users to establish absence plans, formulas, and calculations. It is not straightforward and is too deeply embedded. It is very easy in Lawson itself, but in Infor CloudSuite, it is more complicated for users.

On the benefit side, there is no auto-enrollment for Absence Management. When there is a new employee, they are not auto-enrolled. You need to enroll them every time. If you want to change an employee to a different benefit plan, you need to do it manually. It does not work according to the eligibility group. It will just give you the details, requiring manual enrollment.

For the next release to make Infor CloudSuite better, I would want to see improvements in Absence Management and auto-enrollment.

I have been working with Infor CloudSuite for almost 11 years.

The technical support has improved significantly. When I started with the Manila team in the early days, it was average, but now the support is very good.

I would rate their technical support eight out of ten.

Positive

I have not previously worked with different solutions or any competitors of Infor CloudSuite since I started with Infor CloudSuite and only know this solution.

Implementation of Infor CloudSuite takes approximately six months to one year, depending on the company. Each company has a different methodology to implement. For a small company with 1,000 to 2,000 employees maximum, it takes six months. If the organization has high strength and more processes in project management, with two CRPs, two SIT, and two UAT, it extends to eight months. In the Middle East region, it typically takes less than six months.

I have not utilized the predictive analysis capabilities of Infor CloudSuite.

Infor CloudSuite's ability to integrate with third-party applications and existing legacy systems is good. There are some issues with ION, but within Infor applications, it works well. For third-party applications, we have used SFTP connections successfully. Seamless connections can be made with the Infor Cloud support.

My experience with the implementation of Infor CloudSuite is good. We could capture 70 to 80% of customer needs.

Workday and Oracle are currently moving faster in the market. This assessment is based on consultant requirements. The job opportunities for Infor CloudSuite consultants are limited. In India, Oracle and Workday are performing well in the market.

Infor needs to improve their marketing strategy. Other Infor products such as Infor LN and Infor M3 are performing well. It would be beneficial for Infor to pitch HCM to those customers with attractive discounts to capture market share. Customers transitioning from on-premises or Lawson to Infor CloudSuite should not face high charges. The migration from Lawson to Infor CloudSuite should be treated as a migration project rather than a new implementation.

I have also worked with Infor ION, which is a good tool for integration purposes, though only Infor consultants can work on it. My company uses ION for integration, and I receive positive feedback from the technical team. I personally work with CloudSuite and an older on-premises system.

I rate Infor CloudSuite eight out of ten.

We use Infor CloudSuite for clients in industrial applications, primarily to meet needs in production and finance. It provides solutions for intercompany business across multiple countries, making it essential for our operations.

Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. 

Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.

In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long. This lack of resources is a significant issue in the customization process. Improvement is needed in resources for customizing the solution.

I have been dealing with Infor CloudSuite for two years.

Infor CloudSuite is very stable, provided there is a good internet connection.

The software is highly scalable, and there are no significant problems with scalability.

Technical support from Infor is rated an eight out of ten. They have very good support.

Positive

I have experience with SAP, specifically MM and SD modules, as a consultant. However, my experience with SAP was seven years ago.

If there is good preparation, the installation process is easy. However, without it, it can be complex.

A team of specialists is needed for different parts of the software.

Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.

In addition to Infor solutions, I have experience with SAP MM and SD modules.

I don't have much experience with artificial intelligence integration as it's relatively new in Infor CloudSuite. I would rate Infor CloudSuite a nine out of ten. 

Overall, I would rate the solution nine out of ten.