Share your experience using DX NetOps

My main use case is alarm management. We are not referring to physical alarm systems; it's not a physical network. It is used in data centers.

The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices. These advanced network visibility features definitely help me gain insights into my network infrastructure.

I can see trends, fault trends, peak CPU usage, memory usage, and protocol link flapping. The integration capabilities of DX NetOps have helped with seamless connectivity with my other existing IT ecosystem.

I have observed that it integrates with the ServiceNow ticketing system and Ex-Matters for paging and emailing alerts. DX NetOps positively impacts my organization as it's a key factor for network management.

We have not used the predictive analytics capability of DX NetOps in impacting our network management processes. My experience with using automated root cause analysis is that it tells the symptoms and where the issue is; it is pretty easy to navigate around that.

It identifies network issues, but the resolution is manual. DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly.

I have been using this product for about a year.

The initial setup is complex due to being a distributed system, with multiple individual systems doing different functionalities.

I would assess the scalability as highly scalable.

I would rate Broadcom support as very good. They are fast, responsive, and have technical expertise.

Positive

I used EMC Smarts before. I switched over to Broadcom because I used it in another organization. My current company didn't switch; they had DX NetOps from day one. I would say EMC products are a little simpler than DX NetOps.

The initial setup is complex due to the distributed system architecture.

It requires just one or two people for the initial deployment of the product. The job roles would typically be network management with a networking and programming background. It takes maybe a week to deploy.

I think the pricing is expensive.

I'm not comparing it to other AIOps solutions or network monitoring software. That rating is because some of the programming constructs can be documented. I rate DX NetOps 9 out of 10.

I am not a client; I am a provider. I work for a company that sells Broadcom software. I am a PCL engineer, and Spectrum is part of a bigger product called DX NetOps, which is what we are selling today. Spectrum is part of it; it's not standalone. I also work with another product called DX UIM.

There is a model for network traffic analysis in the NetOps product called NetOps Flow Analyzer. It provides all the necessary protocols and analysis. DX NetOps supports network monitoring across hybrid environments, though I hope it works out of the box. The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.

It would be useful to have more AI features.

I have been working with DX NetOps for 20 years.

I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.

The product is very scalable, to the maximum. On a scale of one to ten, I would rate its scalability as ten.

I will never put ten for support, so the maximum for me is eight out of ten. There is always room for improvement.

Positive

The initial setup of DX NetOps can take less than a day, maybe a few hours, depending on the customer's requirements and level of customization.

On our projects, one engineer is usually enough from the vendor side, and we also demand to have at least one person on the customer side to take the implementation forward.

The return on investment is about one to one and a half years. It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.

The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market. However, there are no extra expenses in addition to the standard licensing fee.

I would recommend DX NetOps to others because of its return on investment, product features, scalability, and comprehensive licensing. It is one of the most sold products in Israel and ranked among the top two or three products used in our market. 

I rate the overall solution as nine out of ten.