Share your experience using DX NetOps

I use DX NetOps for large-scale network monitoring, fault detection, and performance analysis. My work involves evaluating how well it handles distributed environments, event correlation, and proactive visibility across network layers. I’ve had the opportunity to explore the full workflow—from deployment to day-to-day operational monitoring.

DX NetOps has brought a noticeable improvement to overall network visibility. Its fault isolation and event correlation help reduce the time spent diagnosing issues, and the platform’s predictive insights have allowed us to catch potential failures earlier. This has directly improved uptime and made troubleshooting far more efficient.

The most valuable aspects are its network monitoring depth and fault tolerance mechanisms. These capabilities consistently outperform other tools I’ve used, especially in complex networks. The predictive analytics are also impressive and add significant value when planning capacity or identifying risks.

I would like DX NetOps to integrate with all Broadcom products in the future to make it closer to a rating of 10. I would particularly like it to integrate with the Symantec portfolio and the Carbon Black portfolio.

I have been working with DX NetOps for the past few months.

Very stable. Over several months of use, the platform has been consistent and dependable.

Scales well across enterprise environments and handles increased load without performance drops.

Everything about DX NetOps is perfect, including the interface, technical support, and pricing.

Positive

Yes, I’ve worked with other NPMD tools in the past, but NetOps offered better accuracy and scalability.

The setup was structured and manageable, with clear steps and documentation.

Implementation was supported by a vendor team whose expertise was strong and practical.

The ROI is positive due to better uptime, faster troubleshooting, and lower operational overhead.

The pricing is fair for the level of enterprise capability it provides. Proper sizing and planning during deployment helps optimise licensing and overall cost. Anyone adopting it should account for future network growth from the start.

SolarWinds, Nagios, Dynatrace, Datadog, LogicMonitor, Paessler PRTG, Auvik, and Site24x7 were considered for comparison.

DX NetOps is a strong and mature solution. Overall, I would rate it a solid 9/10.

My main use case is alarm management. We are not referring to physical alarm systems; it's not a physical network. It is used in data centers.

The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices. These advanced network visibility features definitely help me gain insights into my network infrastructure.

I can see trends, fault trends, peak CPU usage, memory usage, and protocol link flapping. The integration capabilities of DX NetOps have helped with seamless connectivity with my other existing IT ecosystem.

I have observed that it integrates with the ServiceNow ticketing system and Ex-Matters for paging and emailing alerts. DX NetOps positively impacts my organization as it's a key factor for network management.

We have not used the predictive analytics capability of DX NetOps in impacting our network management processes. My experience with using automated root cause analysis is that it tells the symptoms and where the issue is; it is pretty easy to navigate around that.

It identifies network issues, but the resolution is manual. DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly.

I have been using this product for about a year.

The initial setup is complex due to being a distributed system, with multiple individual systems doing different functionalities.

I would assess the scalability as highly scalable.

I would rate Broadcom support as very good. They are fast, responsive, and have technical expertise.

Positive

I used EMC Smarts before. I switched over to Broadcom because I used it in another organization. My current company didn't switch; they had DX NetOps from day one. I would say EMC products are a little simpler than DX NetOps.

The initial setup is complex due to the distributed system architecture.

It requires just one or two people for the initial deployment of the product. The job roles would typically be network management with a networking and programming background. It takes maybe a week to deploy.

I think the pricing is expensive.

I'm not comparing it to other AIOps solutions or network monitoring software. That rating is because some of the programming constructs can be documented. I rate DX NetOps 9 out of 10.