We are using Snow License Manager, which was recently acquired by Flexera. I confirm that we're working with Flexera for IT asset management. We are using Snow License Manager for software discovery and compliance reporting. We are only using Snow License Manager, which is the result of Flexera's recent acquisition of Snow Software. I am only dealing with Snow License Manager, not with Snow Device Manager.
The tool has relatively all basic and intermediate capabilities to meet our requirement. The price is a little bit on the higher side than other tools available in the market, except ServiceNow. ServiceNow is pretty expensive, but Snow License Manager is much more cost-effective than ServiceNow. In comparison to other software management tools, Snow License Manager is a bit on the higher side in terms of cost. In terms of capability and ease of use, it's good.
We have all types of connectors in Snow License Manager, enabling effective data collection from various sources and reconciling them. Additionally, they have a very comprehensive software recognition library, which consists of a broad list of software signatures. This allows for proper identification of the software installed in the system, particularly within a hybrid environment containing on-prem, cloud, and different types of SaaS software, all of which are supported by their connectors to provide a one-stop shop report for all data sources.
We haven't used the automated license tracking feature of Snow License Manager. They have some automation and orchestration functions, but our organization does not utilize them.
The utilization analysis tool is effective. The Snow cloud-based functionality is pretty comprehensive for our organization, as Snow License Manager, with its connectors, is capable of providing all the required information, including when the last time a user logged in occurred. This information allows for effective license re-harvesting, along with other necessary functionalities.
My only expectation from Snow License Manager is regarding the pricing, as I think it isn't competitive and is on the higher side. Since Flexera acquired it, they are likely trying to maintain their price point while reducing competition. However, if they could make their prices comparable to other software asset management tools, apart from ServiceNow, as it is still cheaper than ServiceNow, that would be ideal. I won't call this a complaint; I regard it as an expectation I have.
I have been working with Snow License Manager for almost three years now.
They are able to provide technical support whenever we need it for Snow License Manager.
The initial setup for Snow License Manager in my case is an on-prem setup. It is pretty straightforward to deploy Snow License Manager; it's not very complicated. I think it took about four weeks to deploy.
It depends on the team structure, as server setup and server build require different teams. However, for the actual setup and rolling out agents, a maximum of two people were needed.
I have not seen a return on investment yet. I probably will see a return on investment in one or two years.
The reporting tools of Snow License Manager helped me generate insights into software deployment and usage patterns. For Oracle or Microsoft, the insights informed us about the usage levels and application connections, determining whether users are utilizing the applications or not. This identification of usage patterns empowers us, particularly for SaaS-based subscriptions, during renewal periods to decide whether to purchase more subscriptions or reduce them, allowing investment of saved funds into other tools.
I am not expecting any additional features in the next release. I would recommend Snow License Manager to medium to large organizations. However, for organizations managing fewer than 5,000 endpoints, it might be a bit of overkill, while it definitely makes sense for those managing more than 10,000 endpoints. It will be too expensive for organizations with fewer than 5,000 endpoints, and it may also be too complex for them.
On a scale of 1-10, I rate Snow License Manager a 7 out of 10.