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My main use case as a student is to create and develop small use cases and to learn the overall platform experience.

As a student, I have used Pega Platform to create, develop small use cases, and learn the overall platform experience. I need to use Pega Platform to test all the applications and features that I need to test.

We have developed a use case about an interview application where the user can submit their job applications, and the interview goes through based upon the steps. We have implemented this using Pega Platform, utilizing the inbuilt features.

In Pega Platform, we have used the inbuilt OOTB rules which have already been developed. It is a UI-based development platform, so apart from the core, it is a low-coding platform that allows me to personally use features such as inbuilt case flow structures and to create steps and small data types.

In my opinion, the design structure of Pega Platform is a best feature, as it allows you to create the overall design inbuilt and later add the features step-by-step for application development.

I find the step-by-step feature when building out structures easier because we have case flows and stages where we can add the steps.

I also enjoy the integrations in Pega Platform, where we can communicate with third-party resources to extract and send data in real-time, including sending emails and messages or integrating payment applications.

Pega Platform has positively impacted my organization by providing faster application development than traditional methods.

With Pega Platform, the development process becomes faster. For example, coding an application can take a couple of weeks or months but can be done in weeks using Pega Platform.

Pega Platform has a good reputation with its move into Pega GenAI, but there are times it slows down the systems when I have used the personal editions. Performance stability could be improved.

As a student using Pega Platform, I faced slower loading times on the cloud instance initially.

I have not noticed other needed improvements in Pega Platform.

I have been working in my current field for about two years.

In my experience, Pega Platform is stable, though it requires adaptation to improvements.

Pega Platform is capable of being widely scaled.

I have not had much experience with customer support for Pega Platform, but I have heard positive comments about it.

I did not previously use a different solution before Pega Platform, but as a computer science student, I have knowledge of various traditional platforms and have learned Pega Platform due to its low-code nature.

Using Pega Platform has saved me time during development, as it takes significantly less time to create example use cases compared to other platforms.

I estimate that projects take days rather than weeks when using Pega Platform compared to traditional coding.

I have used free access for pricing and licensing, and I understand the pricing models which I find acceptable.

Before choosing Pega Platform, I did not evaluate other options.

I advise others looking into using Pega Platform that it is easily understandable, especially for those not from coding backgrounds.

Pega Platform is beneficial across a wide range, serving business people, developers, and customers. I would rate this review an eight out of ten.

On-premises

Other

Pega Platform's main use cases span different industries, including banking, oil, manufacturing, and insurance. Pega is used by these businesses to switch their manual processes to digitalized automation, serving as a business process solution.

The best feature is case management, which is so automated and does most of the things out of the box without requiring a lot of customizations.

I use Pega Platform's low-code environment, which helps reduce development time and cost because in the past, most things had to be done from scratch. Now, everything is pretty much API and wizards, so we don't have to write much code. It's all more configuration-based.

Pega Platform has positively impacted my organization, as they were using different technology before and have seen tremendous success and return on investment, so they are very happy.

Pega Platform has areas that could still be improved, such as fine-tuning of the product. The UI has changed with constellation and new architecture. There are always areas for improvement, which they are addressing in every part of the patch releases. I don't have anything particularly critical to mention, but it's a huge product, so they have been working on those areas.

On a scale of one to ten, I would rate their support as an eight. I say eight because they have global support, so sometimes it takes time. It won't be right away, and it takes a few days to assign someone. Sometimes the issues are complicated, which takes even longer to solve. There is an area for improvement there, so not ten out of ten.

I have dealt with Pega Platform for fifteen years.

Pega Platform is stable.

They are good support when you get a hold of them.

Positive

I think it was Oracle-based workflow, and they had some limitations. Pega Platform is so dynamic and can take on any business demand, challenges, and solve issues. They are very happy with the transition.

I don't know their system in detail to notice any main differences between the Oracle-based system versus Pega Platform.

Setting up for a new organization is straightforward. It's not that complicated, especially with Pega Cloud. If you're using Pega Cloud, then it is straightforward because most of the things they will help to set up.

Pega Platform has positively impacted my organization, as they were using different technology before and have seen tremendous success and return on investment, so they are very happy.

We use Pega Platform with AWS as our cloud provider.

I haven't used Pega Platform's omni-channel capabilities recently.

Pega Platform's integration capabilities are very good for ensuring data consistency and accessibility in my industry. They are very user-friendly, and it's not that complicated to set up.

Integration is critical for us as it helps to satisfy business needs.

I have implemented Pega Platform's Case Management feature for many years.

I don't know the metrics that demonstrate its effectiveness in workflow orchestration exactly.

Pega Platform is an enterprise solution.

I am a Lead System Architect.

State Logic is the partner, and they are Pega partners.

I would rate this review an eight out of ten.

Public Cloud

Amazon Web Services (AWS)