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My use case for Huntress Managed Security Awareness Training is to ensure that the company's users are aware of common attacks such as ransomware, phishing, and social engineering attacks, and to provide them with simulation practice on these topics.

I appreciate the interactive and engaging style of Huntress Managed Security Awareness Training. Unlike most awareness training competitors such as KnowBe4 or Infosec Institute, Huntress has a unique storytelling approach that sets them apart.

The initial deployment of Huntress Managed Security Awareness Training is straightforward because I can use the same platform for initiating that training. Huntress Managed Security Awareness Training requires no maintenance on my end, and it is very easy to create customizable content as well.

It is worthwhile to watch the training myself before I administer it to my clients using Huntress Managed Security Awareness Training to ensure that I would want my clients to see it as well. Some of the trainings can be quite silly, or I may not want to administer those trainings. I should always double-check the trainings and phishing simulations before I administer them, as I may not personally want to use those trainings.

Huntress Managed Security Awareness Training could improve by expanding their training library. I understand they are a relatively new player in the awareness training industry. However, KnowBe4 and Infosec Institute have hundreds of training modules, whereas Huntress had approximately 50 training videos last I checked. They could expand their library and offer a variety of topics and new styles of content, such as instructor-led training or skits, which they do not currently have.

It is worthwhile to watch the training myself before I administer it to my clients using Huntress Managed Security Awareness Training to ensure that I would want my clients to see it as well. Some of the trainings can be quite silly, or I may not want to administer those trainings. I should always double-check the trainings and phishing simulations before I administer them, as I may not personally want to use those trainings.

I have been using Huntress Managed Security Awareness Training for six months.

I have not experienced any downtime with Huntress Managed Security Awareness Training. Once I set up the client and whitelist the expected phishing domains, it runs very smoothly.

The scalability of Huntress Managed Security Awareness Training is very good. It is easy to add new users or remove users as needed. However, any Huntress user should be aware of prorated fees. When you add users, you will be charged for the entire month.

I have not needed any technical support regarding Huntress Managed Security Awareness Training because it is very easy to use.

Negative

I have extensively used Infosec Institute for over three years as an alternative to awareness training.

The initial deployment of Huntress Managed Security Awareness Training is straightforward because I use the same platform for initiating that training.

The price point differs between solutions. Huntress Managed Security Awareness Training is slightly more expensive than Infosec Institute. Infosec Institute is more cost-effective and has significantly more training options with different styles. The customization is also better on Infosec Institute. However, because Infosec Institute is overused with the same clients, offering a new style of trainings with Huntress Managed Security Awareness Training is quite valuable. If someone has been using the same solution for a long time and is considering a change, Huntress Managed Security Awareness Training is a really nice alternative.

I have not utilized the ability to customize the trainings to a large extent yet with Huntress Managed Security Awareness Training because I am still focusing on the smaller market. However, I think it is a very useful feature overall. If you are targeting many verticals, it makes perfect sense to have a variety of trainings and be able to tailor them for each industry.

The dynamic training modules for Huntress Managed Security Awareness Training are helpful. They adapt based on the user's behavior, which is a very unique feature compared to other platforms. That is a very interesting feature and it works really well from my end as an admin. It means less work for me because the platform itself takes care of addressing unique users based on their behavior. I think this is a very smart feature. I would rate this review a five out of five.

My main use case for Huntress Managed Security Awareness Training is providing security awareness training to a few small to medium enterprises who needed some coverage against social engineering attacks and to raise user responsibility when it comes to interfacing with emails and visiting certain websites, covering the areas in which an EDR or an ITDR couldn't cover.

I can give you a quick specific example of how I use Huntress Managed Security Awareness Training with my clients or internally; we deploy it internally as well, as we are an IT company. It is really important that we ourselves and our engineers can spot the difference, because just because we are IT literate does not mean that we can always spot the difference. Or we can spot the difference, but the hesitation to click on something and just check what comes in matters. We have had customers experience significant breaches where they sent a lot of money or information or had loss of business due to these types of attacks. Avoiding that is where I would say we have had the most impact, seeing a reduction in those types of incidents happening.

Huntress Managed Security Awareness Training has positively impacted my organization as we can see a decline from those clients with incidents regarding cybersecurity. There are a lot fewer tickets about suspicious emails, and a lot more of a positive understanding from users about what an attack looks like. In terms of tools for us, it helps our relationship with customers. We can send them reports that are good criteria and good information we can give them to show how we are protecting them. This adds value there.

Using Huntress Managed Security Awareness Training alongside the other Huntress products, ITDR and EDR, is beneficial. It is a good product that is easy to deploy alongside them.

I think the best feature of Huntress Managed Security Awareness Training is the fact that it runs itself. Many IT companies want to offer these services, but they do not really have experience or they do not have the time and energy to keep the quality going, or you do put the effort in and it becomes unprofitable. Huntress recommends the courses and sets the criteria for you and it can all be managed. I really appreciate how the emails come in and look current and realistic, not obvious spam. I appreciate that the course content will change depending on how much a user has failed. If they just clicked on the email or entered information, it will tell them what they can do better next time and give them extra training. You do not have to worry about that; it is all automatic. It is also made in such a way that it is keeping up to date, I believe with information from Huntress's SOC team. The up-to-date content reflects what people are seeing in the wild, so you know you are getting really new content.

Huntress Managed Security Awareness Training could be improved by varying the domains that you send from. After a few attempts, you can work out that they are all coming from the same few domains. I also think some emails could look a bit worse; sometimes they are a bit too perfect. I feel the real attacks often have spelling mistakes or formatting problems.

I have been using Huntress Managed Security Awareness Training for two years.

Huntress Managed Security Awareness Training is very stable with no issues.

The scalability of Huntress Managed Security Awareness Training is unlimited. We can deploy it to an Entra ID tenant and do group-based deployment. It is really easy with no issues there. If we want to scale it to ten users or one thousand users, I do not really see a problem with that.

I have never had reason to ask support for Huntress Managed Security Awareness Training. We had a significant amount of onboarding and help, which was very thorough. After that, after getting up to speed with the onboarding, doing a demo, and going through the first customer, we really did not need any help after that.

I have not previously used a different solution before Huntress Managed Security Awareness Training.

It is very easy to deploy Huntress Managed Security Awareness Training because it integrates with Entra ID, so you can pretty much deploy it to everyone or a group. That is pretty seamless. Onboarding of new users is easy and seamless. It also gives you a good reporting dashboard that you can share out with customers. Key people there can review and they can target different areas. They can say that a particular department or maybe the accounts team or finance team needs to have this training. You can kind of target different sectors to make sure you get the education where you need it.

I see a return on investment with Huntress Managed Security Awareness Training as it is a new product in our repertoire. I would say that per client, it adds in a couple hundred pounds worth of revenue every month. So it is definitely worthwhile considering the amount of effort you have to put in.

My experience with pricing, setup cost, and licensing for Huntress Managed Security Awareness Training is fine. The pricing was clear and the RRPs were clear. I was made aware of all the prices going in and the terms of all that. I have not had any issues with the pricing. It is fairly competitive compared to other products. You can go in at many different rates to suit what your customer needs, which is from small to really big enterprises.

I evaluated other options before choosing Huntress Managed Security Awareness Training; we had a few demos with KnowBe4, but we found the pricing was fine and how the system deployed was fine. However, the course material they use is pretty out of date. The feedback to users at the time did not really point out in an email how to tell the number one thing, such as looking at the email address it came from, checking if the email address is masked, or looking for spelling mistakes. It did not pull up the email and point out and highlight in a box around the bits of the email where the problem was. So, it was good educational material, but not as up to date as Huntress and not as educational in terms of going through the anatomy of the email to show where the problem was.

I choose a rating of ten for Huntress Managed Security Awareness Training because as a partner, it is easy to deploy. It stacks up against other security awareness training platforms like KnowBe4 because it uses real data in the field that is live. It is more reactive and it is faster. We are not teaching people about old tricks; it is all about new tricks. It points out in emails and tells users how they can look for the issue in the email, rather than just saying to be wary of emails. It actually gives them real, physical training on that. It also identifies to you and to our customers where the weakest members of staff are so they can take further action about that. The whole process feels quite seamless, so you do not have to worry about configuring it or how it gets up to date. It is not going to fall or drift and become one of those products you put in that eventually becomes unproductive. It kind of stays up to date by itself.

My advice to others looking into using Huntress Managed Security Awareness Training is that if you are looking for a value-adding tool to go alongside your other Huntress products, this is an obvious choice.

I have additional thoughts about Huntress Managed Security Awareness Training. I really appreciate the animation department where they worked with South Park. It made the animation videos a bit more engaging and a bit fun, rather than really corporate and boring.