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My main use case for HootSuite is scheduling social media posts across various social media platforms.

In the past we've had campaigns for various things, but I use HootSuite because it's really nice to upload an image and copy for a social media post, so then you can have it post to places such as X, LinkedIn, and Facebook. It's a seamless way to get posts synchronized and easy to get multiple platforms posted at one time.

I also use it for tracking analytics as well, seeing clicks, reposts, and other engagement metrics. My main use cases are doing that and sharing posts across multiple platforms.

The best features HootSuite offers in my experience are that it's very easy to upload an image and copy and it's very easy to share that across multiple platforms seamlessly. This saves a ton of time. I found it better than using the HubSpot social media feature. To me, it's a huge time saver.

It cuts the time in half. I have noticed an increase in engagement and a reduction in the time spent managing social media, as it has cut down the time managing social media by at least 50%. The analytics would have been the same if we had posted ourselves on the platforms or on HootSuite. It's mainly a huge time saver.

HootSuite is very seamless. I'm sure there might be more functionality that HootSuite offers, but I've only used it for basic social media posting. I can't really think of anything to improve on.

I have been using HootSuite for four years.

HootSuite is stable.

I don't know how HootSuite's scalability is, as we only use it for a small team, so we haven't had the need to scale. But for what we use it for, it's been great.

I haven't had to use customer support before, so I'm not sure.

I have previously used HubSpot social media in the past, and I found it easier to get everything uploaded and scheduled on HootSuite.

I have seen a return on investment, as I would say fewer employees are needed because one person can schedule out as far in advance as desired. I'm not sure about monetary return, but as I mentioned a couple of times, definitely the time savings. By cutting social media management in half, it allows us to do other things. The time saver is really the biggest return.

My experience with pricing, setup cost, and licensing was good. I thought it was affordable and reasonable.

Before choosing HootSuite, I did not evaluate other options.

I don't use it for reporting; it's mainly for analytics. You're able to get a dashboard of analytics from posts. If you post on LinkedIn, Facebook, or X, you're able to see everything all in one spot so you can track and see which posts are doing well on the various platforms. HootSuite is an easy way to get social media posts out. You're able to upload and schedule posts in the future, which saves time. Instead of daily or weekly looking at posts, you can schedule out a month in advance. It allows for the continuity of having the same post across various platforms.

My advice to others looking into using HootSuite is to try out their free plan first. If you're already using platforms such as HubSpot or Octopost to schedule your social media posts, I would definitely look into it and give it a try.

I give HootSuite a rating of nine out of ten. It's the best social media scheduler that I've ever used. I give it a nine and not a ten because a ten is the perfect product and I don't really think there are many perfect products.

My main use case for HootSuite is connecting sales. In my day-to-day work, I need to call customers using HootSuite.

The best features HootSuite offers in my experience are the pipeline and the order status. HootSuite has positively impacted my organization by helping the team with orders and handling customer returns.

I don't have any specific requests for improvement regarding HootSuite.

I have been working in my current field as a sales executive for four years.

HootSuite is stable in my experience.

For the marketing and sales teams, HootSuite's scalability is acceptable.

I don't have any interactions with customer support for HootSuite.

Neutral

I previously used Jira Atlassian before HootSuite because we have other tools related to pipeline.

My experience with pricing for HootSuite is very positive, but the setup cost and the license are considerations.

There may be a need for change in the future regarding implementation.

I have seen a return on investment with HootSuite as it relates to Jira Atlassian with the incrementing.

My experience with pricing for HootSuite is very positive, but the setup cost and the license are considerations.

Before choosing HootSuite, I evaluated the sales team, which is acceptable, but I need the legal team, the finance team, and integration about the pipeline, which is not very good.

I can explain to my customers about HootSuite, which impacts my team and organization. My advice for others looking into using HootSuite is to know what your needs are to resolve the pain, specifically for enterprise needs; it's not a very useful tool, but for marketing and sales, it is. I would rate this review as a 9 overall.