What is our primary use case?
Workday is primarily used for HR operations such as employee data management, payroll processing, leave tracking, and requirements. On a daily basis, it is used to manage employee records, approve requests, and generate basic reports.
A recent example occurred when a new employee joined the organization. Workday was used to check the onboarding workflow, verify employee details, and ensure all required documents were uploaded. Coordination with HR was completed to ensure payroll and system access were properly set. On a typical day, I log in to Workday to review pending requests such as leave approvals or employee data changes.
Within the team, Workday's automation features are utilized to reduce manual coordination between HR and IT, especially during onboarding and role changes. Everything is tracked in one place, which makes the process faster and more transparent.
How has it helped my organization?
Workday has had a positive impact on the organization by improving efficiency and reducing manual work. Since everything is centralized, it has saved time in managing employee data, payroll, and approvals.
Around 30 to 40% time savings have been achieved in HR-related tasks such as onboarding, approval, and report generation. Processes that previously took hours or even a full day can now be completed much faster.
What is most valuable?
The best features of Workday are its centralized system, real-time reporting, and automation. Everything such as HR, payroll, and employee data is available in one place, which makes management easy.
Having all employee data in one place has helped the team save time and reduce errors. Previously, multiple systems were required for payroll and leave, but now everything is centralized in Workday.
Another useful feature is workflow automation. It helps automate approvals and reduce manual follow-ups. Notifications and alerts are also very helpful as they keep the team updated on pending tasks. Overall, these features make daily operations smoother and more efficient.
What needs improvement?
Workday can be improved in terms of reporting and customization. Sometimes it is difficult to create custom reports and requires extra effort or support. The user interface can also be confusing in some areas, especially for new users. Additionally, integration with other systems can be complex, and the pricing is quite high. Improving these areas would enhance the overall experience.
One challenge is that the system can be slow at times, especially when generating reports or loading large data. Additionally, some workflows require multiple steps which could be simplified.
For how long have I used the solution?
I have been working with Workday for the last three years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Workday is highly scalable and works well for growing organizations. Since it is a cloud-based platform, it can handle increasing data and transactions without major challenges.
How are customer service and support?
Customer support is good, though it is sometimes delayed.
Which solution did I use previously and why did I switch?
An on-premises system was previously used. The switch to Workday was made to move to a cloud-based solution that offered better scalability, automation, and centralized data management. The old system required more manual work and had limited reporting capabilities, so Workday helped improve efficiency and provide better real-time insights.
What was our ROI?
A good return on investment has been achieved with Workday. Around 30 to 40% of time has been saved in HR-related tasks such as onboarding, approvals, and reporting. It has also reduced manual work and the need for additional people for these repetitive tasks. ROI is primarily seen in time saving, around 30 to 40%.
Which other solutions did I evaluate?
Before choosing Workday, other options such as SAP SuccessFactors and Oracle HCM Cloud were evaluated. Workday was selected because it offered a more user-friendly interface, better integration capabilities, and a strong cloud-based architecture compared to other options.
What other advice do I have?
Clearly understanding business requirements before implementing Workday is important, as it offers many features and modules. Proper planning and configuration are important to get the best value. I would rate this review as an 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
