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I am working with SAP SuccessFactors Onboarding for RCM and Onboarding purposes. I work with one of the implementation partners of SAP, and we implement the system for our customers. Primarily, we focus on their hiring purposes, Onboarding, and related processes.

Onboarding is user-friendly, and we can map documents and forms based on the requirements of the clients. The recruit-to-hire data mapping is also quite good in Onboarding. I have worked with the Onboarding dashboard extensively.

Based on the company culture and the processes they want to integrate within the Onboarding process, we gather those requirements and implement them in the system. The implementation capabilities are quite strong in this regard. SAP SuccessFactors Onboarding is open to experimentation and iteration. The candidate flow from RCM to Onboarding is quite seamless. Forming a candidate into an employee is accomplished within a few clicks, including sending the candidate from Onboarding to EC, which provides a good experience for the client.

From version 1.0 to 2.0, things have changed considerably. DocuSign and other integrations have been added to Onboarding, and I believe things are progressing well. Electronic forms during Onboarding have helped us reduce time, and e-signatures and DocuSign have been particularly beneficial. Building forms within the system and uploading them has significantly reduced paperwork and manpower requirements, resulting in considerable time savings.

I observe that numerous support issues arise with clients, requiring frequent bug fixes. The user interface could be more user-friendly. Based on these observations, I would rate the system at 7.5.

I have been working with SAP SuccessFactors Onboarding for close to a year.

The tech support of SAP is quite good. At times I experience delays in receiving assistance, but they provide accurate and helpful support. I would rate the tech support at eight.

Positive

I do not believe there are significant initial setup complexities. However, migrating from version 1.0 to 2.0 might be somewhat difficult. There could be potential data loss during the migration, though I am not entirely certain about this.

I work with many industries, and my most recent work was in the public sector. Currently, I am helping a public sector client manage the supply chain and operations. I deal mostly in operations, inventory, supply chain management, as well as on the finance side, including general ledger, accounts payable, and purchasing.

The customizability to exactly match the requirements of the customer is what I appreciate about PeopleSoft.

PeopleSoft is entirely flexible internally within the ecosystem and is completely customizable with delivered integrations to many other third-party products.

PeopleSoft enforces the rules, so nobody can bend the interpretation of any regulatory requirement.

I have not found another product that even comes close to PeopleSoft. PeopleSoft can secure a page, a table, a process, down to the field if required. It is fantastic at security.

More delivered artificial intelligence functionality in operations and finance would be helpful.

I have worked with PeopleSoft for more than twenty years.

First-level support is poor, but second-level support has been fantastic.

I would say their support is not only through person and email response but includes invaluable documentation. Everything in PeopleSoft is documented, and quite often, I can find my answers through the documentation. I have not found any other enterprise resource planning systems that are as well documented or as easily searchable as PeopleSoft.

I have not used JD Edwards in the last year. I am familiar with it, but not as familiar as PeopleSoft.

The pricing is customer-specific, so I am not generally privy to what the pricing for licensing is. However, generally, I think PeopleSoft is certainly cheaper than cloud solutions.

I moved away from Dropbox, Dropbox Sign, and Dropbox Enterprise a while ago, so I have no idea what they are doing now. I am in the last month starting to look at Odoo, which is a financial enterprise resource planning system.

I have just completed three assessments: one on inventory demand planning, another on using artificial intelligence to bring supplier contracts in portable document format directly into PeopleSoft.

PeopleSoft works both internally as well as with third-party products that integrate seamlessly with PeopleSoft.

PeopleSoft operates both from a need-to-know-only basis as well as being able at the same time to do group purchase and realize large quantity purchase discounts.

My clients have used marketplaces, and it is really industry-specific whether they use one or not, or if there is even one available.

I would rate this product nine out of ten.