Share your experience using Ramco ERP

My main use case for Sage Intacct is working for a nonprofit organization in the US, and in my daily work, I record all the entries, data, all the accounting tools, and make financial reports from Sage Intacct and take various reports from that.

A quick specific example of how I use Sage Intacct for my nonprofit organization is that I regularly handle monthly entries for insurance, taxes, and more. Moreover, I post the invoices and make those payments from Sage Intacct and record those particular entries.

The main usage of Sage Intacct is for journal entries, such as for taxes, insurance, and daily invoice processing for vendor day-to-day transactions. We render a service, so for that, I just have to book an entry in which I'll attach the invoice and process the payment from Sage Intacct.

The best features Sage Intacct offers include the ability to edit journal entries, attach more than one attachment right there, and have specific fields for marking the transaction such as a description, notes, dates, and GL account numbers where we code that. This feature really helps me out in my daily work.

This has made my workflow easier and more accurate because when I receive an invoice and I'm confused about the nature of the expense, Sage Intacct helps me choose a listed GL code easily. Additionally, for the transaction date, Sage Intacct doesn't allow me to take a different date from the invoice since I'll attach the invoice. This helps with the accuracy of the amount of the invoice. Another example is that during bank reconciliation, Sage Intacct already helps me mark items that are already posted in the bank or which are in the bank statement, which makes me feel better when I go for reconciliation.

Sage Intacct helps me mark the exact date and amount for particular transactions, same in the bank statement, and this feature is really appreciable in Sage Intacct.

Sage Intacct has positively impacted my organization by providing the opportunity to delete or edit any incorrect journal entry at the same time or in the prior or post-period after posting that particular entry. We also have the ability to apply money to grants in Sage Intacct, and if we post a wrong amount or dates, it gives an option to correct it, which is a great help in accounting.

As far as I'm using Sage Intacct, I haven't experienced significant challenges, but the page expires really fast if I have idle time or am working on something else while finding an amount or looking at an invoice. This feature might be helpful if they correct it.

In the interface for bank reconciliation, there are so many options on the upper side, such as ending balances and periods, closing and GL balances, which are all summed up in the same place. If we could separate them with a highlighted column for the same amounts, that would be more helpful.

I have been using Sage Intacct for two years.

I have never experienced any downtime or technical issues with Sage Intacct.

I wouldn't say that we transferred from another solution to Sage Intacct, but due to business requirements and technology, I was using some in-house software for accounting, and after discovering Sage Intacct, it has been really helpful compared to the past.

I have seen a return on investment primarily in time savings, as I'm not sure about the money part. Sage Intacct is user-friendly, meaning all the employees working on Sage Intacct are recording everything needed for our daily work, and from my personal experience, I find Sage Intacct better than other software.

Before choosing Sage Intacct, I evaluated options such as SAP, Xero, and QuickBooks, as we were using several in-house software, but I found that Sage has additional features that made it more user-friendly in comparison, and the management voted for Sage based on employee feedback.

My advice to others looking into using Sage Intacct is that if you haven't tried it, you should do so once, and you will feel the difference compared to the earlier software or solutions you are using right now. I would rate this product an eight out of ten.

Clients are primarily using SAP Business One for sales distribution, purchasing management, and some companies are using the manufacturing capabilities with specific add-ons that can be attached to the solution, as well as finance. This represents the most common usage of the solution.

Depending on the companies, SAP Business One is a very mature solution that can manage all the departments of one company. This depends on the dimension of the company, because if we are talking about small and mid-sized businesses, SAP Business One might be a very good fit for the majority of companies with low price, low implementation cost, and very high reliability. Since it has been around for twenty-three years, it has become very mature, and most of the bugs and situations that are found in companies are covered by the solution. In terms of functionalities, sales, purchasing, finance, manufacturing, and post-sales service are very strong functionalities, always highlighting the company dimension and complexity.

Analytics is being developed by SAP Business One. Partners, such as ourselves, also add capabilities to the product for analytics powered by Power BI or similar solutions that can be attached and connected directly to the database.

We can customize dashboards for each different user regarding each different role in SAP Business One, and this can be very useful for decision-making and also to have an initial assessment of company results in the different areas. When a user starts their day, they can immediately have figures and numbers about the company.

I do leverage mobile capabilities in SAP Business One. There is space to improve those apps for them to become stronger in terms of what they can provide to the user, but it is already a very good start for mobile.

The service app is somewhat limited in terms of what it can provide to field users because this solution is for people going to customers to install or repair things. When compared with other solutions in the market, the standard mobile app from SAP is somewhat limited. There is no task planning or Gantt charts for team planning, so there are functionalities that could be improved to give a better experience and more information to the user.

I have been dealing with SAP Business One since 2003, which is twenty-three years.

SAP Business One is a very stable solution. It is so stable that we are not building more new functionalities into the solution. However, what is deployed is very stable.

SAP Business One is scalable because partners are allowed to develop on top of the solution, not on the core system, but to create add-ons that can be integrated with the solution using API technology.

The support from SAP is good because most issues can be resolved by the partner. It is quite rare for SAP support to be called into a company, usually only when there are legal or fiscal requirements that must be met by the system and partners cannot handle it. Occasionally, bugs in the communication between SAP and fiscal authorities occur, but typically support is fast.

I have not worked with something similar to SAP Business One from other vendors.

It is very straightforward to implement SAP Business One. For some companies that accept the standard SAP Business One solution without developments and complex configuration, we might have a process of one to two months to get a company running on SAP Business One. If there are complex processes, it could take up to six months, which is not a lot considering the kind of solution and the types of companies we are talking about.

SAP Business One works with a development layer for integrations called the Service Layer. This layer is interesting for creating connections between different systems, including third-party systems, leveraging the capability of integration in both ways with web services. If the company needs to integrate a different solution to enhance the system, SAP can respond to that with the Service Layer and API technology.

We tried to connect with Sana e-commerce years ago and are now working with some customers on Shopify integration using SAP Business One.

I would give SAP Business One an eight out of ten.