Share your experience using Big Switch Networks

My main use case for Aviatrix is for managing our multi-cloud environment. We have our environment on Azure cloud, AWS, or GCP. We are in a hybrid or multi-cloud environment. To have centralized console or control to manage all of those cloud environments through a single console, we are using Aviatrix to manage it. It becomes very easier to manage from the centralized console from an administration point of view.

Apart from the centralized management console, Aviatrix gives the additional advantage or simplifies the way we manage the cloud environments. When it comes to troubleshooting or more networking-related issues, the native cloud solution has limited options available within the cloud environment. Aviatrix provides those additional benefits to manage effectively when managing troubleshooting or issues.

Aviatrix is making our day-to-day job easier and also saving a lot of time because it gives options for cloud-to-cloud peering, as well as a transit hub and spoke architecture. It simplifies how we manage the multi-cloud environment through the single console, and the connectivity options become very easier.

Aviatrix supports the automation platform. It supports Infrastructure as Code (IAC), which makes deployment faster with automation. This reduces operational overhead.

Aviatrix has positively impacted my organization by making management and administration easier, allowing us to manage all the cloud infrastructure from a single console. There is less overhead on operations due to automation support, and cloud network segmentation has become more advanced.

I have seen some cosmetic bugs with Aviatrix, particularly with the console. Although the Aviatrix team releases versions to address these concerns, I have personally observed that the console can be slower to respond at times.

One area I would like to highlight for needed improvements is the documentation. The technical documents available on the platform are not very in-depth. If Aviatrix provides more detailed documentation on the technical infrastructure, it would be more helpful for customers to evaluate, learn, and gain knowledge about the platform.

I have been using Aviatrix for around four years now.

Aviatrix is stable.

Aviatrix is highly scalable. As your cloud environments increase, and you add additional cloud environments, such as from AWS to Azure or OCI, it scales effectively. It is scalable across different cloud environments and within a single cloud environment.

The customer support for Aviatrix is pretty good. They are responsive, and their core technical team sometimes participates on calls when we need support.

I did not use a different solution previously; it was a natively managed cloud environment. Therefore, we did not consider any other solution apart from Aviatrix.

I have seen a return on investment primarily through the time saved for our engineers, allowing them to focus on other productive tasks. Additionally, management has become significantly easier through Aviatrix controller.

I find that the pricing, setup costs, and licensing for Aviatrix are on the higher side.

One important point is that if you are already using Aviatrix and wish to revert to your native cloud management solution, it is not easy to roll back to the previous setup. This is something to take into consideration.

The advice I would give to others considering using Aviatrix is that its high licensing cost makes it more suitable for large or medium-scale environments. When you have a multi-cloud environment, it becomes easier to justify the platform's cost. However, for very small environments or those using only one cloud platform, it may not justify the expense. Nevertheless, if your organization can afford it, you should go for it because it is a very stable, centralized solution that simplifies managing cloud operations. I would rate this product a 9 out of 10.

We are the user, representing the organization ATOM, a mobile operator in Myanmar. We have several products in our portfolio, including Vertica database, Document Management, Operation Bridge Manager, and IDSM. We are only using Operation Bridge Manager for monitoring, which generates alerts. We have the Network Monitoring Module, NNMi, for network operations management. We are customers with a direct relationship with the vendor.

I can only comment on the IDSM tools and the monitoring observability part, which we find to be a great tool. However, we struggled with support a couple of years back due to external factors, such as sanctions, that caused a delay in receiving support. The support we refer to is technical support, and one of the functionalities missing in the current OpenText version is AI. Apart from that, it is quite good. The current tool is adequate for day-to-day operations, but we want to explore more on AI Ops and hope future versions of OpenText can support that.

We are using this for the infrastructure. We are not working with Operations Orchestration. We do not make use of its visibility and analytics features, as we are mostly using it for the networking part only.

Their technical support has been great, and they have a great partner, so there is nothing to comment on regarding the service.

Cost is one thing that could be improved, as it is heavy for an emerging market like ours.

We work with other vendors as well, having a few other suppliers providing support for different solutions. We are not working with them at this moment. We have solutions from different partners, including Cisco, HP, and Oracle for many different solutions, as we are part of the infrastructure team.

I am not responsible for Vertica, as we are not responsible for the Vertica side; it will be handled by a separate team, but we mainly work on IDSM and Operation Bridge Management. The current tool is adequate for day-to-day operations, but we want to explore more on AI Ops and hope future versions of OpenText can support that. In the future, I would like to see more flexibility on the integration with other platforms and greater flexibility for integrations or automations with other platforms. Other platforms such as Microsoft Azure and AWS would be beneficial. I would rate this solution a seven out of ten.