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Moole Muralidhara Reddy - PeerSpot reviewer
DevOps and Solution Architect at a recruiting/HR firm with 10,001+ employees
Real User
Top 10
Used to store and monitor application logs and VPC flow logs
Pros and Cons
  • "Sumo Logic Security is a good solution for searching the logs and identifying the issues."
  • "Sumo Logic Security is expensive, and its pricing could be improved."

What is our primary use case?

We use Sumo Logic Security for logging purposes. We store and monitor application logs and VPC flow logs in the solution.

What is most valuable?

Sumo Logic Security is a good solution for searching the logs and identifying the issues. Sumo Logic Security searches the logs to identify issues easily. Suppose we got an issue related to the application 500 error. We store the application logs in Sumo Logic Security. We can easily search those logs to identify where exactly we are facing the application 500 error.

What needs improvement?

Sumo Logic Security is expensive, and its pricing could be improved.

What do I think about the stability of the solution?

I rate Sumo Logic Security a nine out of ten for stability.

What do I think about the scalability of the solution?

Around ten users are using the solution in our organization.

I rate the solution an eight to nine out of ten for scalability.

How are customer service and support?

We have two options for technical support. If we take the enterprise support, we get a reply within one or two hours. If you don't have enterprise support, you will get a reply in around one day or 12 hours, based on their availability.

How was the initial setup?

The implementation process of the solution was good and not very difficult. You can easily integrate Sumo Logic Security with AWS or Kubernetes. Even new users who are aware of AWS can follow the documentation and easily deploy the solution.

What about the implementation team?

The solution’s deployment doesn’t take more than 15 minutes for a knowledgeable person.

What's my experience with pricing, setup cost, and licensing?

Storing logs in Sumo Logic Security is charged GB-wise, which is a little higher than other products.

What other advice do I have?

We are mainly concentrating on networking. We use VPC products and application logs to monitor the genuineness of users who have logged in. We also store and monitor GuardDuty logs to see if someone is trying to access the same server multiple times. We are storing and monitoring WAF logs and GuardDuty logs. If someone faces any issues, we'll receive an email and take action based on it.

If someone tries to access one of the applications from a different country, we can search in Google and identify the location of that particular IP address. Sumo Logic Security identifies whether a particular IP address is low, medium, or high risk without the help of Google.

We can store logs in CloudWatch, but it is very difficult to search them in CloudWatch. We should know the query in order to do that. Searching for logs with Sumo Logic Security is very easy compared to CloudWatch. We have been using the solution for more than two years and haven't faced any issues with the solution's availability. I would recommend the solution to other users.

I would recommend Sumo Logic Security instead of AWS, CloudWatch, or CloudTrail. With Sumo Logic Security, you can capture and see all the logs in a single place. If some issues occur, you can log into the solution and verify all the logs. At an organizational level, we have multiple AWS accounts for different environments. Instead of logging in to all the AWS accounts, you can log in to Sumo Logic Security and verify everything.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Sourabh Pardhi - PeerSpot reviewer
Senior Information Security Analyst at Everbridge
Real User
Top 5
The solution is automated and has a good number of extensions, but it is costly, and it must improve its UI
Pros and Cons
  • "We can integrate threat intelligence solutions into the product."
  • "The solution should improve its UI."

What is our primary use case?

The product is a log aggregator of all the logs from all our environments, including AWS. Our infrastructure is deployed on AWS. We ship all logs to Sumo Logic. Based on the logs, we create alerts. These alerts are sent to an email ID, which creates tickets.

What is most valuable?

The solution is automated. It has a good number of extensions like CrowdStrike and AWS extensions. It is very useful. We can integrate threat intelligence solutions into the product.

What needs improvement?

The query of Sumo Logic is complex. It should be improved. The solution should improve its UI. FireEye, Splunk, and LogRhythm provide proper UIs. The solution should improve its scalability and stability.

Connecting the collector with Sumo is difficult if a collector or device is down. We have faced multiple challenges like this, and we are still facing these challenges. We recently raised a ticket to Sumo Logic to investigate the issue.

For how long have I used the solution?

I have been using the solution for one and a half years. I am using the latest version of the solution.

What do I think about the stability of the solution?

I rate the tool’s stability a seven out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a seven out of ten. In my current organization, there are around 18 people who have access to the product, including the security team. Apart from these, 30 people from different teams have access to the tool but do not have full admin access.

How are customer service and support?

The support team is very cooperative. As soon as the team receives our tickets, a support person is assigned to us. They reach out to us and try to solve the problem.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation of the devices was good. The product is deployed on the cloud.

What's my experience with pricing, setup cost, and licensing?

The product is costly. At the same cost, we can get other tools with better features and capabilities.

What other advice do I have?

First-time users must decide how they want to use the tool. The product is very good as a log aggregator. If we want to use the solution as a SIEM console, it will not be that useful because it does not have the features a SIEM tool would have. It does not have analyzing or threat intel features. The product does provide the option of using extensions, but it does not have its own threat intel feature. Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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