Offers a single dashboard with customizable features and a cost-effective pricing structure
Pros and Cons
"Sumo Logic Security offers a single dashboard and customization, which are the most valuable features."
"In terms of improvement, feedback indicates there is a need for a local data center in my country. This is crucial to sell to the government and financial sectors as they require data retention within each country."
What is our primary use case?
My clients use Sumo Logic Security depending on their needs. Some of my clients are looking for network visibility and observability, while others focus on the security aspects, utilizing the Sumo Logic SIEMs.
What is most valuable?
Sumo Logic Security offers a single dashboard and customization, which are the most valuable features. Additionally, it has a cost-effective structure because it is based on data storage and the number of scans, rather than uploading data. This cost model impacts the customers positively by offering a more straightforward pricing structure.
What needs improvement?
In terms of improvement, feedback indicates there is a need for a local data center in my country. This is crucial to sell to the government and financial sectors as they require data retention within each country.
For how long have I used the solution?
I have approximately three months of experience working with Sumo Logic Security.
What do I think about the stability of the solution?
The stability is quite high because it is maintained by the vendor.
What do I think about the scalability of the solution?
The tool has high scalability because everything is based in the cloud.
How was the initial setup?
The security solution is complex because it involves a lot of management. However, compared with other similar solutions, it is quite straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing structure for Sumo Logic Security is based on two elements: data storage and the number of scans. This makes it more cost-effective because other solutions often include a third element in their pricing.
What other advice do I have?
During this evaluation, I considered multiple criteria for the Sumo Logic Security solution. Based on these criteria, I rate the solution as an eight out of ten due to its effective features and pricing.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Effective with good log analytics but needs better rule correlation
Pros and Cons
"The Log Analytics platform is the most effective. If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic."
"The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk."
"I don't recommend this product."
What is our primary use case?
We primarily use Sumo Logic as a SIEM, Security information and event management tool. It serves as a Cloud SIEM and is utilized for alert monitoring, insight monitoring, and as a continuous intelligence platform.
What is most valuable?
The Log Analytics platform is the most effective. If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic. That is the one best feature that I can suggest.
What needs improvement?
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk. Sometimes logs will not fetch, and there are issues if the log volume exceeds a threshold. Not every tool is integrated with Sumo Logic. The response time for their support could be better, and it is not very user-friendly.
For how long have I used the solution?
I've been using hte solution for two years.
What do I think about the stability of the solution?
There are stability issues. Sometimes logs will not fetch, and if there are many records, the system may stop or the UI may become unresponsive.
How are customer service and support?
The support team is not very good. They don't provide support on call and have a response time of forty-eight hours, which is not instant support.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
I'm not sure about the pricing.
What other advice do I have?
I don't recommend this product.
I'd rate the solution six out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
