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reviewer2391735 - PeerSpot reviewer
Ejecutivo De Cuentas Corporativas at a tech services company with 11-50 employees
Real User
Top 20
Sep 4, 2025
Enterprise demands are met with unmatched performance and flexibility
Pros and Cons
  • "There are no other NAS in the current market that can compete with Hitachi in terms of performance."
  • "For the Hitachi NAS Platform, the tools are basic and don't provide much insight."

What is our primary use case?

We sell the Hitachi NAS Platform, and it is the best product for our customers.

I sell it to banks, telecom companies, and other enterprises at the enterprise level.

We have a cluster with Hitachi NAS Platform in a bank, and they use Global-Active Device for disaster recovery. Their RPO and RTO is basically zero, which is very important for this bank.

What is most valuable?

My experience with the Hitachi NAS Platform shows that it's the best product.

The best feature of the Hitachi NAS Platform is its scalability. The scalability is particularly valuable because for enterprise customers, when you put a short NAS, it's a problem. When they have all their data in one solution, it is simpler.

The benefit of the Hitachi NAS Platform is primarily its performance. Banks and telcos need extremely high performance, and there are no other NAS in the current market that can compete with Hitachi in terms of performance. The disaster recovery implementation we have is also very important, especially for the banks, as they are currently experiencing changes in how they provide services.

What needs improvement?

For the Hitachi NAS Platform, the tools are basic and don't provide much insight.

They can continue to improve the interface to keep it up-to-date, and maybe add some new features or better ways of controlling it, though overall, it's a very good solution.

For how long have I used the solution?

I've been in the industry for more than 20 years.

How are customer service and support?

On a scale of one to ten, I would rate their support an eight. It's good support; sometimes they take a bit to answer, but normally they are quick.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is straightforward. You install the hardware, go to the GUI, and connect the storage. You can set all the EVS and file systems; it's pretty straightforward with no complex steps.

What other advice do I have?

Availability is also valuable, but the price is high, though it's worth the price.

My clients use the tiered storage. When there is productive data, it goes in tier one, and copy data goes in tier three or four.

Data deduplication in the Hitachi NAS Platform decreases the storage needs for our customers with a ratio of two-to-one or three-to-one.

In the new Hitachi NAS Platform, the interface shows performance metrics and all the information that was not shown before, which was the main pain point for the old NAS.

I would rate Hitachi NAS Platform a nine out of ten. In terms of performance, it's the best. There are no other NAS as strong, big, and scalable as Hitachi implementation. That flexibility is what big enterprises are looking for, and while the interface was the main problem, it is now fixed.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Sep 4, 2025
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Mir Gulzar Ahmed - PeerSpot reviewer
IT Manager at a tech services company with 201-500 employees
Reseller
Top 5Leaderboard
Feb 20, 2025
Needs standalone functionality but provides a robust NAS solution for existing SAN environments
Pros and Cons
  • "It creates a NAS environment on top of Hitachi SAN, which facilitates customers who need NAS protocols along with their existing SAN portfolio."
  • "The Hitachi storage platform is highly scalable and highly available."
  • "I would suggest that Hitachi make a NAS box that can work independently, without relying on SAN connectivity."
  • "The Hitachi NAS Platform is too complicated, not simple, and not cost-effective, sometimes being inappropriate for most situations."

What is our primary use case?

We are using Hitachi NAS Platform in conjunction with NetApp, Fujitsu, and other server and storage solutions. These solutions are deployed for our storage and software solution needs.

What is most valuable?

The Hitachi NAS Platform is sold with Hitachi SAN. It provides Network Attached Storage (NAS) protocols on top of the existing SAN infrastructure. It creates a NAS environment on top of Hitachi SAN, which facilitates customers who need NAS protocols along with their existing SAN portfolio.

What needs improvement?

I would suggest that Hitachi make a NAS box that can work independently, without relying on SAN connectivity. The current solution only suits customers who already have a Hitachi SAN environment and want to add NAS protocols like NFS and CIFS. 

It's not suitable for customers without an existing SAN, as they would first need to acquire the SAN infrastructure before adding NAS functionality.

For how long have I used the solution?

We have been dealing with Hitachi for almost one decade.

What do I think about the scalability of the solution?

The Hitachi storage platform is highly scalable and highly available. However, the scalability of the NAS environment is limited since it is dependent on the SAN's scalability. A NAS environment requires a conjunction of two devices: the SAN box and filers attached together. Therefore, the scalability of the NAS directly depends on the scalability of the SAN.

What's my experience with pricing, setup cost, and licensing?

The pricing for the Hitachi NAS is higher compared to other NAS solutions since the NAS protocol is provided on top of the existing SAN environment, requiring an additional device for NAS functionality. This makes it very costly and sometimes not appropriate.

Which other solutions did I evaluate?

I recommend considering NetApp for a unified storage solution or Dell EMC for a cost-effective solution. NetApp is well-suited for SAN and NAS requirements with better features and is cost-effective. Dell EMC may be a better choice in terms of cost yet lacks some feature sets compared to NetApp.

What other advice do I have?

The Hitachi NAS Platform is too complicated, not simple, and not cost-effective, sometimes being inappropriate for most situations. 

I would not recommend it, as it's a costly feature addon rather than a standalone solution. 

I would rate the Hitachi NAS functionality as five out of ten. 

NetApp is recommended for a unified solution with richer features and scalability, especially for those needing ransomware protection, data availability guarantee, and data loss protection.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller