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Clients are primarily using SAP Business One for sales distribution, purchasing management, and some companies are using the manufacturing capabilities with specific add-ons that can be attached to the solution, as well as finance. This represents the most common usage of the solution.

Depending on the companies, SAP Business One is a very mature solution that can manage all the departments of one company. This depends on the dimension of the company, because if we are talking about small and mid-sized businesses, SAP Business One might be a very good fit for the majority of companies with low price, low implementation cost, and very high reliability. Since it has been around for twenty-three years, it has become very mature, and most of the bugs and situations that are found in companies are covered by the solution. In terms of functionalities, sales, purchasing, finance, manufacturing, and post-sales service are very strong functionalities, always highlighting the company dimension and complexity.

Analytics is being developed by SAP Business One. Partners, such as ourselves, also add capabilities to the product for analytics powered by Power BI or similar solutions that can be attached and connected directly to the database.

We can customize dashboards for each different user regarding each different role in SAP Business One, and this can be very useful for decision-making and also to have an initial assessment of company results in the different areas. When a user starts their day, they can immediately have figures and numbers about the company.

I do leverage mobile capabilities in SAP Business One. There is space to improve those apps for them to become stronger in terms of what they can provide to the user, but it is already a very good start for mobile.

The service app is somewhat limited in terms of what it can provide to field users because this solution is for people going to customers to install or repair things. When compared with other solutions in the market, the standard mobile app from SAP is somewhat limited. There is no task planning or Gantt charts for team planning, so there are functionalities that could be improved to give a better experience and more information to the user.

I have been dealing with SAP Business One since 2003, which is twenty-three years.

SAP Business One is a very stable solution. It is so stable that we are not building more new functionalities into the solution. However, what is deployed is very stable.

SAP Business One is scalable because partners are allowed to develop on top of the solution, not on the core system, but to create add-ons that can be integrated with the solution using API technology.

The support from SAP is good because most issues can be resolved by the partner. It is quite rare for SAP support to be called into a company, usually only when there are legal or fiscal requirements that must be met by the system and partners cannot handle it. Occasionally, bugs in the communication between SAP and fiscal authorities occur, but typically support is fast.

I have not worked with something similar to SAP Business One from other vendors.

It is very straightforward to implement SAP Business One. For some companies that accept the standard SAP Business One solution without developments and complex configuration, we might have a process of one to two months to get a company running on SAP Business One. If there are complex processes, it could take up to six months, which is not a lot considering the kind of solution and the types of companies we are talking about.

SAP Business One works with a development layer for integrations called the Service Layer. This layer is interesting for creating connections between different systems, including third-party systems, leveraging the capability of integration in both ways with web services. If the company needs to integrate a different solution to enhance the system, SAP can respond to that with the Service Layer and API technology.

We tried to connect with Sana e-commerce years ago and are now working with some customers on Shopify integration using SAP Business One.

I would give SAP Business One an eight out of ten.

My clients primarily require integration of IoT and add-on integration for SAP Business One. For dealer management portal and partner management portal, these are the processes for which my clients use SAP Business One.

SAP Business One is easy to operate compared to other ERP systems, which is why people choose it.

My clients are satisfied with the analytics part of SAP Business One.

The API dashboard of SAP Business One is very helpful because it allows for dashboard customization.

There are very good mobile capabilities in SAP Business One for management, allowing them to easily get approvals and everything from mobile.

Integrating SAP Business One with different departments is easy, and we are integrating it with an Android self-developed employee Android application, allowing for direct input of data to SAP Business One via API.

SAP Business One is streamlined and easy to set up, which provides major benefits for the end-users as it is very integratable for SMB.

For the standard process in SAP Business One, everything is good, but when integrated with some third-party integrations, there is some lag and sometimes no error message about what is happening and where it is stuck. SAP should generate more logs about it, making it easier for customers to understand what happened, as ultimately they think it is a problem with SAP Business One when it is not.

I have been working with SAP Business One for 15 years.

A hybrid cloud option in SAP Business One is good, similar to R/3 and S/4HANA.

I rate scalability as a nine for SAP Business One, highlighting its ability to scale and expand.

The technical support from SAP is very good.

Positive

For a non-technical person, the setup process for SAP Business One is complicated, but if they are technically knowledgeable, it is a simple process.

I give SAP Business One a rating of five for pricing, where one is high and ten is low. The pricing is a bit expensive.

Based on my experience, Odoo is the main competitor for SAP Business One in the market.

SAP Business One is the better product compared to Odoo in my opinion.

The main reason why SAP is better in functionality is because it is all about data, providing 100 percent accurate data.

I am the system administrator for SAP Business One.

I am currently an employer of Silver Touch Technologies where we provide cloud support for SAP Business One, and I am working as an LP System Admin of the SAP system.

I am satisfied with the analytics in SAP Business One.

I can customize the dashboard for my needs and requirements.

Some customers use SAP Business One for e-commerce integration, and there are zero complaints about it.

It would be great if AI is integrated with SAP Business One. I have provided a review rating of 10 for SAP Business One.