Share your experience using IBM WebSphere BPMS

IBM WebSphere BPMS allows users to build workflows and dashboards. It is a developer-friendly product.

The product features a great UI interface that is mobile-friendly, tab-friendly, and desktop-friendly, enabling users to easily build and integrate with any platforms. It functions as a low-code platform.

IBM WebSphere BPMS has adapted to changes in our business processes over time. The evolution did not happen overnight; it took approximately five years from 2020. Since we started using this product, we have evolved significantly. There has been substantial improvement in the process of our applications.

The best features of IBM WebSphere BPMS are its low-code platform capabilities and easy integration with any product.

The product deserves a rating of 10 out of 10. It provides developers with extensive flexibility to develop custom controls. They can use any inbuilt controls, with approximately 150 to 200 options available. This flexibility allows developers to create attractive UIs for business users. Customers express satisfaction when presented with this UI compared to previous interfaces.

IBM WebSphere BPMS offers numerous additional features, including integration capabilities. The product comes with many inbuilt adapters that facilitate easy integration with other products.

Looking forward, IBM WebSphere BPMS could add more adapters to integrate with SAP or Salesforce integrator in upcoming releases.

Regarding AI-driven process optimizations, we have not implemented these features with IBM WebSphere BPMS. In recent versions, IBM has introduced some generative AI features, and we plan to migrate to the newer versions within approximately one year.

I have been using IBM WebSphere BPMS for several years, since around 2020.

Their support for IBM WebSphere BPMS deserves a rating of 9.5 out of 10.

The initial setup with IBM WebSphere BPMS is straightforward and does not require much time for installation. The deployment process takes less than 10 minutes to complete.

IBM WebSphere BPMS provides significant return on investments, especially in the BAW component.

While specific numbers cannot be revealed regarding the return on investment, there has been a substantial ROI. Previously, there were numerous human interventions which have now been automated. Our organization has implemented extensive automation and utilized this product extensively to integrate with DocuSign and multiple other products, adding considerable value for our customers.

While I am not familiar with the exact pricing of IBM WebSphere BPMS, compared to its competitor Pega, it appears to be more cost-effective.

Due to lack of familiarity with Pega, I cannot identify specific differences between IBM WebSphere BPMS and Pega.

Understanding the benefits and improvements that come with using the product is essential.

IBM WebSphere BPMS is performing excellently, and I do not see any significant areas requiring improvement.

I would recommend IBM WebSphere BPMS to anybody. Based on my experience, I rate this product 10 out of 10.

We use IBM WebSphere BPMS internally in the bank for process automation and management. Our IT department self-builds different systems to serve various user groups and departments.

The most valuable feature of IBM WebSphere BPMS is the systematic framework it provides for building different systems. The critical component is the authorization within the workflow assignment, which is an attractive aspect of this tool. It has helped us in systematic role management within the workflow. Additionally, it offers flexible integration capabilities facilitating front-end and back-end separation practices, allowing for technologies like Angular and Spring Boot.

There is a need for more capabilities in low-code and no-code development to increase efficiency and make implementation simpler. The tool currently involves a complex setup requirement, and having more agile features would enhance usability.

I have been working with IBM WebSphere BPMS for more than five years.

The deployment process takes approximately three to four months, including development.

The stability of IBM WebSphere BPMS is very good, and I would rate it as eight out of ten.

The scalability of IBM WebSphere BPMS is quite high, and I would rate it eight out of ten.

The standardized ticket system allows us to report issues to IBM support. However, the quality of support could be improved, as sometimes the response does not meet our expectations. I would rate the support six out of ten.

Neutral

Not really, we did not evaluate other products before using IBM WebSphere BPMS.

The initial setup is rated as a seven out of ten in terms of difficulty. It is low to medium in terms of complexity.

The pricing of IBM WebSphere BPMS is reasonable for our company in Hong Kong.

We did not evaluate other solutions before using IBM WebSphere BPMS.

I recommend IBM WebSphere BPMS for large enterprises concerned with total system management. It is not ideal for SMB due to its complexity and the need for significant IT resources. I rate it seven out of ten overall, which reflects it as a good solution.

On-premises