Compare erwin by Quest vs Qlik

erwin by Quest

Based on 79 reviews.

Qlik

Based on 313 reviews.

Sample Customers

Popular Solutions

erwin Data Modeler by Quest

11 reviews

erwin Evolve by Quest

2 reviews

erwin Data Intelligence by Quest

5 reviews

QlikView

20 reviews

Qlik Sense

12 reviews

Qlik Replicate

9 reviews

Top Industries

Financial Services Firm

17%

Computer Software Company

13%

Government

Manufacturing Company

Educational Organization

41%

Financial Services Firm

12%

Computer Software Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ScottLawson
Director IT Architecture at QAD
We use EA Agile for enterprise architecture, which means that we want to catalog and keep track of all of the...
Read full review of erwin Evolve by Quest »
Andres-Martinez
BI Data Analytics Engineer at Targa Research
We are using it for metadata management.
Read full review of erwin Data Catalog by Quest »
RickDe Avila
Data Architect at NAMM California
We're a medical company and we have our own source systems that process claims from multiple organizations or health...
Read full review of erwin Data Intelligence by Quest »
Anthony Woods
Data Architect at a energy/utilities company
I have used Erwin for the last 20 to 30 years. As a data architect, I primarily use the data modelling tool. The...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Enterprise Architect at a university

Read full review of Corso Agile Enterprise Architecture [EOL] »

Review 1 of 5

Vishal_Goyal
Director Software Engineer at Clarivate
Qlik Sense is a kind of modern BI tool that allows me to integrate multiple data sources, providing governed access....
Read full review of Qlik Sense »
KrishnaBaddam
Presales Manager at Artha Solutions
Qlik Compose is basically an integration tool, which has been acquired by Qlik from an Israeli IT company. So that...
Read full review of Qlik Replicate »
Carlos-Mejia
Sales Director at Data IQ M̩xico
The use cases depend on the industry. Finance, Telco, Manufacturing & Consumer Goods (CPG). Most of our customers are...
Read full review of Qlik Analytics Platform »
Sahil Taneja
Principal Consultant/Manager at Tenzing
We used Qlik Compose for our data warehousing project. We were able to build the data nodes and schedule them...
Read full review of Qlik Compose »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Our company has fifty users who conduct analytics for many use cases.
Read full review of Qlik Gold Client »

Review 1 of 5

Customer Service

JorgeSanz
Data Governance Senior Advisor at Abu Dhabi National Oil Company
When we were working with third-party providers, they were giving very good support.
Read full review of erwin Data Modeler by Quest »
ElbertTarrosa
Enterprise Data Architect at Unionbank Philippines
The technical support team is good. I rate the support an eight out of ten.
Read full review of erwin Data Modeler by Quest »
Asish Sahu
SPM at Infosys
I rate erwin support eight out of 10.
Read full review of erwin Evolve by Quest »
Roy Pollack
Advisor Application Architect at CPS Energy
Generally, erwin support was highly responsive. However, we did this installation while Erwin was transitioning to...
Read full review of erwin Data Intelligence by Quest »
Erika Lara
Senior IT Auditor at Banking
The solution has a good support center. They provide responses quickly, in about a day.
Read full review of erwin Data Modeler by Quest »
Andres-Martinez
BI Data Analytics Engineer at Targa Research
I did not use much tech support. I used it only at the beginning to set it up, and it was good.
Read full review of erwin Data Catalog by Quest »
Jim Marr
Analytics Delivery Manager at DXC
Erwin support is pretty good. We've had our struggles there and I've gone through a lot of tickets. I'd rate them an...
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Enterprise Architect at a aerospace/defense firm
The support personnel are fantastic. Just the other day I was on the phone again with one of the support personnel...
Read full review of erwin Evolve by Quest »
Anthony Woods
Data Architect at a energy/utilities company
Now that they are with Quest, they are quick to handle issues. Quest is committed to keeping the product robust. I...
Read full review of erwin Data Modeler by Quest »
Yasin Tasci
Consultant at Self Employed
The product's technical support is fast.
Read full review of erwin Data Modeler by Quest »
Jose Luis Leon
Data Management & Automation Manager at a consultancy
The technical support is good. They are highly skilled.
Read full review of erwin Data Modeler by Quest »
Tomasz Zagubin
Analyst at Roche
I rate erwin's support a five out of ten based on the one experience I had with them. I haven't interacted with...
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Director of the Division Consulting Business Process and Director of Enterprise Architecture at a tech services company
The people who know how to manage Evolve are Indian, but the company is based in London, so sometimes it can take a...
Read full review of erwin Evolve by Quest »
Mike Matthews
IT Specialist at a government
Their support was excellent. Typically it has to do with going through the upgrade process. If we have an issue,...
Read full review of erwin Data Modeler by Quest »
George Halkias
Technology Manager at a pharma/biotech company
Technical support has been pretty good. We've had licensing issues. There have also been some bugs that have been...
Read full review of erwin Data Modeler by Quest »
Damian Niedzielski
Data Modeler at a logistics company
When it is bug related, we get a bug fix or are told to upgrade to the latest version. This has worked out in the...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Architecture Portfolio Manager at a financial services firm
Technical support is good.
Read full review of erwin Evolve by Quest »
Anonymous User
Enterprise Architect at a university
Customer Service: Excellent customer service. Technical Support: Excellent, responsive and informed technical support.
Read full review of Corso Agile Enterprise Architecture [EOL] »
Gena Nelson
Enterprise Data Architect at a energy/utilities company
I would rate erwin's technical support at seven out of 10. One of the reasons is that it's inconsistent. Sometimes we...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Release Train Engineer (RTE) at a pharma/biotech company
We have Premier Support, which provides us with quick access to the support team. However, it does not accelerate the...
Read full review of erwin Data Intelligence by Quest »
Santosh K Dash
Solution Lead at a tech company
Customer Service: Very good. Technical Support: Excellent.
Read full review of erwin Evolve by Quest »
Maximilian Te
Business Intelligence BA at a insurance company
The technical support is good. When erwin took over this product from the previous company, the support improved. The...
Read full review of erwin Data Intelligence by Quest »
RickDe Avila
Data Architect at NAMM California
Their helpdesk ticket itself is pretty great. The team of people, whether it's Tammy or Susan or a few others that my...
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Senior Data Architect at a insurance company
Customer Service: Outstanding Technical Support: Outstanding
Read full review of erwin Evolve by Quest »
Anonymous User
Sr. Enterprise Architect at a tech services company
In terms of support, I couldn't be happier with Grace, erwin's support rep who provides us with fantastic support. We...
Read full review of erwin Evolve by Quest »
Anonymous User
Technical Consultant at a insurance company
I haven't used their support in quite a while, so I'll say neutral.
Read full review of erwin Data Modeler by Quest »
Anonymous User
VP Enterprise Data Architecture at a financial services firm
The tech support is pretty good, but there's always room for improvement, so I rate them eight out of ten.
Read full review of erwin Data Modeler by Quest »
Reviewer87539
Senior Project Manager at a tech services company
The support is okay and I am satisfied with it. However, it's a little slower getting support for the role that I'm...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Global Enterprise Architect and Catalogue of Business Solutions Manager at a recruiting/HR firm
There is the willingness to really support the customer. However, it can be improved to become more efficient....
Read full review of erwin Evolve by Quest »
Anonymous User
Chief Consultant at a tech services company
The technical support is satisfactory.
Read full review of erwin Data Modeler by Quest »

Review 1 of 30

KrishnaBaddam
Presales Manager at Artha Solutions
There is a proper product support team. I heard that with the new tools like Qlik AutoML, there is a delay in the...
Read full review of Qlik Replicate »
FerranGarcia
Solution Architect at Red Hat
The technical support services are good.
Read full review of Qlik Sense »
SivanandamKrishnan
Director of analytics at Analytics Aura
I am not very comfortable with Qlik support as it often goes in loops. Even priority tickets, which should be...
Read full review of Qlik Replicate »
Anonymous User
R&D Manager and Co-Owner at a tech services company
Technical support is poor: We definitely use community support.
Read full review of Qlik Sense »
Anonymous User
Managing Director at a tech services company
Technical support is very good.
Read full review of QlikView »
Anonymous User
Data Analytics Head at a financial services firm
The solution's support is proactive and closes the queries. However, the response sometimes lags, and I rate it a...
Read full review of Qlik Replicate »
Anonymous User
Business Analyst ( Marketing BI Analytics) at a tech vendor
We did not seek technical support. I simply researched answers in forums and through Google searches, blogs etc.
Read full review of QlikView »
Petrus Van Biljon
Co-Owner at Alvarium
The support for this product is exceptional.
Read full review of Qlik Sense »
Anonymous User
Works at a retailer
Very reactive, quick and supportive. I have been 110% satisfied every time I have reached out with a question.
Read full review of QlikView »
Anonymous User
FSI IT Consulting Manager at Deloitte Portugal
Strong customer service, not as strong on the technical part, and the community is still a bit underdeveloped.
Read full review of QlikView »
Anonymous User
Board of Management
We have both technical support and support in the development model from the local partner of QlikView. I would rate...
Read full review of QlikView »
Marco Antonio Cavallo Jr.
Head of Alliances at CGN Research & Advisory
Qlik should have more people working for support and be faster, especially for large clients. The SLA is 24 hours for...
Read full review of Qlik Compose »
Anonymous User
Software Engineer I at a healthcare company
I didn't really face any big challenges with technical support; it depends on the plan. I am not a hundred percent sure.
Read full review of QlikView »
Angel Monjarás
Product Specialist and Education Services at a consultancy
Customer Service: Customer service is almost always spotless. Technical Support: Tech support is efficient, but...
Read full review of QlikView »
Anonymous User
Sr Data Analyst at a consultancy
We use support from the community.
Read full review of Qlik Sense »
Anonymous User
Senior Business Intelligence Manager at a pharma/biotech company
Customer Service: I give the customer service a 9/10. Technical Support: Technical support is the same, 9/10 (very...
Read full review of Qlik Sense »
Anonymous User
Manager at a financial services firm
Technical support is OK.
Read full review of QlikView »
Anonymous User
Senior Manager at a consultancy
Technical support is excellent.
Read full review of QlikView »
Anonymous User
Consultant at a tech consulting company
Customer Service: Excellent and great community interactions as well.Technical Support: Excellent
Read full review of QlikView »
Sue Penick
Director of IS at Bennington Marine, LLC
I have never worked with Qlik Customer Service directly.
Read full review of QlikView »
Anonymous User
VP of IT at a manufacturing company
Our support has been excellent, but is provided by a 3rd party consultant group.
Read full review of QlikView »
Anonymous User
Financial Analyst at Rockford Orthopedic Associates, LTD.
Our experience with the support team has been fantastic.
Read full review of Qlik Sense »
Anonymous User
Partner
Customer Service: Excellent Technical Support: Excellent
Read full review of QlikView »
Anonymous User
Analyst Control and Monitoring at a energy/utilities company
We have a good support here in Ecuador. In fact, we have an SLA with Grupo Novatech with specific times for technical...
Read full review of QlikView »
Anonymous User
Consultor QlikView at a tech services company
Technical support provides high-level service.
Read full review of QlikView »
Anonymous User
Lead Technical
Customer Service: Good, they need more proactive support. Technical Support: Good
Read full review of QlikView »
Anonymous User
BI Expert
Customer Service: Direct Communication, usually quick responsesTechnical Support: 9/10
Read full review of QlikView »
Steve C
Senior BI Consultant at a financial services firm
Support was extremely good in the early days of QlikView, possibly less so since Qlik has been sold.
Read full review of Qlik Sense »
Anonymous User
Managing Partner at PBS
QlikView has a very good developer community where you can find support from the other developers.
Read full review of QlikView »
Anonymous User
IT Analyst at a government
Customer Service: 9/10 Technical Support: 9/10
Read full review of QlikView »

Review 1 of 30

Technical Support

No Data Available

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