Strategic and Tactical leadership roles over several years in the following areas:
MANAGEMENT/LEADERSHIP - Managed teams at group level, Advised C-level and Executive leaders.
IT LEADERSHIP CONSULTING - Cloud enablement, Application portfolio management
IT LEADERSHIP CONSULTING - M&A planning and integration (Industries: technology, healthcare, services, airline).
IT - Managed infrastructure and line-of-business application projects. Drove annual budget, integrated with infrastructure operations, created global expansion model.
PRODUCT GO TO MARKET (GTM) PLANNING - Developed value proposition and GTM messaging with customer and partner input.
CUSTOMER ENGAGEMENT, FEEDBACK and SATISFACTION (CPE) - Corporate brand marketing. Created customer satisfaction feedback systems & drove product improvement actions.
SOFTWARE PRODUCT PLANNING - 7+ product cycles: Design, Usability reviews, Focus groups, Customer input events for 700+ Fortune 500 customers and channel partners.
SOFTWARE DEVELOPMENT - Managed Alpha, Beta, Pre and Final Release programs in waterfall product teams. Managed time-boxed sprints in agile product teams.
PRODUCT RELEASE & TRAINING - Managed product schedule integration, product code pipeline, code management database, product compliance and certification, product globalization, product supply chain delivery, product licensing, product go to market framing, and customer support training.
OEM and PARTNER CHANNEL SUPPORT - Partnered with supply chain and channel partners for product delivery, testing and release.
QUALITY MANAGEMENT (TQM) - Created quality control processes, Measurement systems, Monitoring
Cornell University - Johnson Graduate School of Management
Queen's University - Queen's School of Business
The University of Montana
