Badges
75 Points
8 Years
User Activity
Over 8 years ago
Contributed a review of Oracle Fusion Service: With workflows, only necessary data is exposed on the screens for agents to complete a ticket.
Projects
Experience
Reviews
Over 8 years ago
Oracle Fusion Service
About me
I would summarize myself as a team player, dedicated to client success, willing to go above and beyond and someone who embraces change.
Over the past eight years, I have gained expertise within the CRM software space: Oracle Service Cloud (RightNow) and Salesforce.
Successful delivery of over 75 Oracle Service Cloud engagements including custom integrations and new client implementations as a Professional Services Consultant and Project Manager with a broad range of verticals including Public Sector, Travel/Leisure, Financial Services, Healthcare and Media.
Interesting Projects and Accomplishments
Over 8 years ago
