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About 8 years ago
Answered a question: Has anyone done a comprehensive comparison of BMC Remedy ITSM versus open source ITSM?
Depends on what processes you want to setup and use. Incident Management, Change Management, Service Request/Service Catalogue, CMDB? What maturity level are you in the ITSM process
Match need to the ITSM Application. Also look at Cherwell and EasyVista. Remedy OnDemand is…
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About 8 years ago
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