The use cases for Enterprise Vault are data archiving, log backup, mail archiving and saving data space from the current environment.
The main purpose is data archiving: log backups and mail archiving. It can also be used for logs for previous access management and database.
Veritas Enterprise Vault does support object storage usage. Mail archiving is the primary need. You can also explore file archiving if you use a file server.
The data retention policies depend on the corporation and the regulations. Non-governance requires ten years of retention, while other non-regulated sectors typically require five years.
Veritas Enterprise Vault is very user-friendly for accessing mail archives because it is just a shortcut in Outlook or other mail clients. It can be used with an inactive server. User behavior is very smooth.
The troubleshooting process is very hard. If there is a problem, the entire team needs to get involved to solve the issue. It is a very complex product, and Veritas engineers should be more agile in supporting cases.
Nothing is easy to manage. It is very complex.
I have been using it since 2016.
It's a very sensitive product. For example, if you restart Enterprise Vault, which is located on different servers, it takes time to activate all system components.
If you don't touch it, it's working fine.
There are over 250 end users.
If you want to use best practices, then the setup takes a long time. It's very relevant. The best practice is to use a cluster structure.
The deploying and implementation phase takes a minimum of two or three weeks to complete.
The deployment phase is very hard because a special client version is needed to plug in on the client side. For example, if a client doesn't access their archive mail, it becomes a crucial issue on the server side, and it takes a long time to resolve. It is a very long process.
The benefit is a reduced database size on your main server. This means you can manage your main server more easily, with less latency.
The pricing is very high.
There is no competition in the product family like Veritas Enterprise Vault. It runs very well. I would give it an eight out of ten.
My advice would be: If you have 1000 end users and very large mailboxes, and you need to make sure the mail server is always available and working within your SLA claims, Enterprise Vault is really useful. It can also manage this process, but it depends on your users and processes.
