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Cloud architect at a tech services company with 10,001+ employees
Real User
It now utilizes SDx to allow scale out architecture (SDDC/SDN/SDS) and to bypass limitations within production, but improvements come from customers' remarks for evolutions or needs.

What is most valuable?

  • Release Certification Matrix (RCM) is the core of a vBlock device. The RCM ensures that all the components inside a vBlock are fully compatible and settled together
  • VCE Vision is also a key into a vBlock and monitors the health of the device
  • VCE have done a lot of improvement on VCE Vision regarding customer feedback. It’s like working hand in hand with VCE

How has it helped my organization?

Legacy delivery times are usually known for being slow. Buying computing, storage and network components usually take times as much as you multiply providers. vBlock products are fully engineered and delivered operational, and the VCE promise is that a vBlock is delivered less than 45 days after SOW (State of Work), which means that you have a fully working solution into your datacenter quickly. That’s not only a promise, that’s the reality.

The first step is the Logical Configuration Survey (LCS) which is done by customers, helped by architects and engineers from VCE for networking, computing, and storage needs. This phase is done after less than 21 days, and assumes it to be the initial configuration build of your vBlock. The LCS is used by VCE to factory build your vBlock, and by the pro-support team to directly key into the device to finalize the delivery and realize the final test before giving you the keys.

What needs improvement?

Improvement comes from customers who have sent many remarks for evolutions or needs to VCE. Most of them have been taken into account, and VCE introduced a lot of new features last year in their roadmap like vxBlock (with Vmware NSX), vxRack, EVO-Rail and so on.

For how long have I used the solution?

Over the years, VCE has acquired good experience, and now the product lifecycle is completely under control. It’s now my 3rd year using vBlock products for customers like the European Space Agency, La Banque Postale, BNP Paribas, or GDF for their dedicated cloud. VCE used to cover almost all needs in education, industry, banks, and is used by many Fortune 500 companies!

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Vblock [EOL]
May 2025
Learn what your peers think about Vblock [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

As the product is fully bundled, everything is under control. Based on a well known & improved technologies vBlock components are very powerful (even listed into TPC website as the top three regarding computing!) and stable. VCE also takes care of the whole security of the solution and advertise about security issues and how to solve them.

What do I think about the scalability of the solution?

One of the biggest challenges for VCE was the scalability because of limitations from each vendor. Actually, they introduced new vBlock technologies using xDN to allow scale out architecture (SDDC/SDN/SDS), and bypass limitation within production.

How are customer service and support?

Customer Service:

VCE have made a priority out of customer satisfaction. You got dedicated people regarding your project! It’s very efficient and valuable. The lifecycle of your product is own by defined vArchitect, vAccount Manager and so on. Definitely 9/10.

Technical Support:

Unique entry point for supporting vBlock is very efficient! It definitely worth 9/10. Entry support Core is quite good, 8/10, and Premier support, 9/10, is really impressive!

With Core and Premier support you have one dedicated Customer Advocate for your day to day communication with VCE.

Which solution did I use previously and why did I switch?

I was working a long time ago with IBM BladeCenter-H and HP-C7000 Solutions, when I discovered the Cisco UCS technology. It was fast to provision, easy to deploy, & easy to manage! I was completely seduced by UCS and began to industrialize the implementation!

So I’ve try to find the best solution working with UCS. At first it was FlexPOD with Netapp. But there wasn’t a unique support entry point and I had to go all providers to find a solution on my issue that was a waste of time & money. Finding a fully bundled solution with engineering and unique support was really attractive!

How was the initial setup?

The Initial setup is done in the VCE factory following the LCS document. VCE assume the D&I (Deployment & Installation) of the vBlock and also the lifecycle of their product. It’s very simple, you fill in the LCS, get it validate by the VCE build team and that’s it! 45 days later (and possibly before), you get your vBlock fully operational installed into you datacenter.

What about the implementation team?

Deployments are done by VCE directly.

What was our ROI?

I don’t have a clear view on financial stuff but I can bring some clues. In traditional companies, you have a silo organization of each team. That means that the technical designers, engineering, and implementation teams in each domain that's SAN/LAN/SYSTEM/COMPUTE. So for each of them you have an expert on their domain. Meaning you have at least nine full time guy’s working on designing and building the solution, and in time there' an understanding of each others constraints.

Legacy built architecture disappeared with VCE converged infrastructure. Only one guy with transversal knowledge can achieve the LCS. That results in a strong and powerful infrastructure with nearly no downtime, and this is well known by the VCE technical support.

That doesn’t means that the technical guys are going to lose their job, they just need to acquire an in-depth knowledge of vBlock technologies because they have to run the platform, and adjust it regarding the company needs.

What's my experience with pricing, setup cost, and licensing?

vBlock can appear as something very costly as first, but settle everything together - man/day, end customer satisfaction, delivery time - and you can figure out it’s a real win-win solution.

Which other solutions did I evaluate?

I was using mainly HP and IBM technologies (over 1000 physical blades), and I’ve also tested Dell blades as well. None of them were simple to use without prior implementation of tools to administrate the solution (OpenManage/HP Insight).

Some of them like Nutanix do not fit our needs and can still be a blackbox. I can’t go into detail, but hyperconverged infrastructure was not a good choice for our deployment specific needs. You can’t scale out computing regarding storage (a Nutanix node is bundled) or simply build bare metal blade for specific use (Oracle RAC for example).

I’ve looked for a long time at white papers and success stories on Nutanix regarding large scale VDI deployment (+40K) and did not find something relevant. With VCE I was able to have everything on a simple vBlock. IaaS as standard, VDI with XtremIO, Linux Oracle on Bare Metal, and the whole solution is fully supported by VCE.

What other advice do I have?

VCE was created through a coalition between VMware, Cisco and EMC in 2009. The idea is to deliver a built-in converged solution based on various IT standards:

  • VMware for virtualization
  • Cisco for SAN/LAN (network layout)
  • EMC for storage

vBlock is fully engineered & tested by the company. One of the most valuable is the support which is centralized and done by VCE directly with these partners. The products cover small offices, branch offices, medium and large companies.

VCE have a specialized learning path for partners, Partner Mentorship, within the EMC education portal, and since 2014, VCE has also had a dedicated certification path which is quite similar but more accurate and technical.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user332232 - PeerSpot reviewer
IT Architect at a aerospace/defense firm with 1,001-5,000 employees
Vendor
It gives us a private, internal cloud and a self-provisioning portal for personnel to spin up their own VMs; however, we ran into bugs when upgrading a blade, but that was an EMC issue, not hardware.

Valuable Features

UCS, brings the entire datacenter system together. We can offer non-disruptive, seamless upgrades and storage tiering for people with higher IO demands. It gives us flexibility.

Improvements to My Organization

It gives us a private, internal cloud and a self-provisioning portal for personnel to spin up their own VMs.

Room for Improvement

There are little things, for example, we ran into bugs when upgrading a blade, but that was an EMC issue, not hardware.

Stability Issues

It’s very stable, no more bugs than any other problems with 2,500 operating systems.

Scalability Issues

It’s very scalable. Every year we upgrade our capacity and just add another blade.

Customer Service and Technical Support

It's pretty good, but not great.

Initial Setup

It's straightforward, although complex too because it's a large system.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Vblock [EOL]
May 2025
Learn what your peers think about Vblock [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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Independent Analyst and Advisory Consultant at Server StorageIO - www.storageio.com
Consultant
Top 20
VCE's change of ownership

In case you have not heard, the joint initiative (JV) founded in the fall of 2009 between Intel VMware Cisco and EMC called VCE had a change of ownership today.

Well, kind of…

Who is VCE and what’s this Zen stuff?

For those not familiar or who need a recap, VCE was created to create converged server, storage I/O networking hardware and software solutions combing technologies from its investors resulting in solutions called vBlocks.

The major investors were Cisco who provides the converged servers and I/O networking along with associated management tools as well as EMC who provides the storage systems along with their associated management tools. Minority investors include VMware (who is majority owned by EMC) who provides the server virtualization aka software defined data center management tools and Intel whose’s processor chip technologies are used in the vBlocks. What has changed from Zen (e.g. yesterday or in the past) and now is that Cisco has sold the majority (they are retaining about 10%) of its investment ownership in VCE to EMC. Learn more about VCE, their solutions and valueware in this post here (VCE revisited, now and Zen).

Activist activating activity?

EMC pulling VCE in-house which should prop up its own internal sales figures by perhaps a few billion USDs within a year or so (if not sooner) is not as appealing to activists investors who want results now such as selling off parts of the company (e.g. EMC, VMware or other assets) or the entire company.

However EMC has been under pressure from activist shareholder Elliot Management to divest or sell-off portions of this business such as VMware so that the investors (including the activist) can make more money. For example there have been the recent stories about EMC looking to sell or merge with the likes of HP (who is now buying back shares and splitting up its own business) among others which certainly must make the activist investors happy.

However to the activist investors who want to see things sold to make money they are not happy with EMC off buying or investing it appears.

Via Bloomberg

“The last thing on investors’ minds is the future of VCE,” Daniel Ives, an analyst with FBR Capital Markets, wrote in a note today. “EMC has a fire in its house right now and the company appears focused on painting its bedroom (e.g. VCE), while the Street wants a resolution on the strategic ownership situation sooner rather than later.”

Read more at Bloomberg

Whats this EMC Federation stuff?

Note that EMC has organized itself into a federation that consists of EMC Information Infrastructure (EMCII) or what you might know a traditional EMC based storage and related software solutions, VMware, Pivotal and RSA. Also note that each of those federated companies have their own CEO as well as have holdings or ownership of other companies. However all report to a common federated leadership aka EMC. Thus when you hear EMC that could mean depending on the context the federation mother ship which controls the individual companies, or it could also be used to refer to EMCII aka the traditional EMC. Click here to learn more about the EMC federation.

Converging Markets and Opportunities

Looking beyond near-term or quick gains, EMC could be simply doing something others do to take ownership and control over certain things while reducing complexities associated with joint initiatives. For example with EMC and Cisco in a close partnership with VCE, both parties have been free to explore and take part in other joint initiatives such as Cisco with EMC competitors NetApp, HDS among others. Otoh EMC partners with Arista for networking, not to mention via VMware acquired virtual network or software defined network Nicira now called NSX.

EMC is also in a partnership with Lenovo for developing servers to be used by EMC for various platforms to support storage, data and information services while shifting the lower-end SMB storage offerings such as Iomega to the Lenovo channel.

Note that Lenovo is in the process of absorbing the IBM xSeries (e.g. x86 based) business unit that started closing earlier in October (will take several months to completely close in all countries around the world). For its part Cisco is also partnering with hyper-converged solution provider Simplivity while EMC has announced its statement of direction to bring to market its own hyper-converged platform by end of the year. For those not familiar, Hyper-converged solutions are simply the next evolution of converged or pre-bundled turnkey systems (some of you might have just had a Dejavu moment) that today tend to be targeted for SMBs and ROBOs however used for targeted applications such as VDI in larger environments.

What does this have to do with VCE?

IF EMC is about to release as it has made statement of direction statements of a hyper-converged solution by year-end to compete head-on with those from Nutanix, Simplivity and Tintri as well as perhaps to a lesser extent VMwares EVO:Rail, by having more control over VCE means reducing if not eliminating complexity around vBlocks which are Cisco based with EMC storage vs. what ever EMC brings to market for hyper-converged. In the past under the VCE initiatives storage was limited to EMC and servers along with networking from Cisco, hypervisors from VMware, however what happens in the future remains to be seen.

Does this mean EMC is moving even more into servers than just virtual servers?

Tough to say as EMC can not afford to have its sales force lose focus on its traditional core products while ramping up other business, however, the EMC direct and partner teams want and need to keep up account control which means gaining market share and footprint in those accounts. 

This also means EMC needs to find ways to take cost out of the sales and marketing process where possible to streamline which perhaps brining VCE will help do.

Will this perhaps give the EMC direct and partner sales teams a new carrot or incentive to promote converged and hyper-converged at the cost of other competitors or incumbents? Perhaps, lets see what happens in the coming weeks.

What does this all mean?

In a nut shell, IMHO EMC is doing a couple of things here one of which is cleaning up some ownership in JVs to give it self more control, as well as options for doing other business transactions (mergers and acquisitions (M&A), sales or divestiture’s, new joint initiatives, etc). Then there is streamline its business from decision-making to quickly respond to new opportunities as well as routes to markets and other activities (e.g. removing complexity and cost vs. simply cutting cost).

Does this signal the prelude to something else? Perhaps, we know that EMC has made a statement of direction about hyper-converged which with VCE now more under EMC control, perhaps we will see more options from under the VCE umbrella both for lower-end and entry SMB as well as SME and large enterprise organizations.

What about the activist investors?

They are going to make noise as long as they can continue to make more money or get what they want. Publicly I would be shocked if the activist investors were not making statements that EMC should be selling assets not buying or investing.

On the other hand, any smart investor, financial or other analyst should see though the fog of what this relatively simple transaction means in terms of EMC getting further control of its future.

Of course the question will stay does EMC remain in control of its current federation of EMC, VMware, Pivotal, RSA along each of their respective holdings, does EMC doe a block buster merger, divestiture or acquisition?

Take a step back, look at the big picture!

Some things to keep an eye on:

  • Will this move help streamline decision-making enabling new solutions to be brought to market and customers quicker?
  • While there is a VMware focus, don’t forget about the long-running decades old relationship with Microsoft and how that plays into the equation
  • Watch for what EMC releases with their hyper-converged solution as well as where it is focused, not to mention how sold
  • Also watch the EMC and Lenovo join initiative, both for the Iomega storage activity as well as what EMC and Lenovo do with and for servers
  • Speaking of Lenovo, unless I missed something as of the time of writing this, have you noticed that Lenovo is not yet part of the VMware EVO:Rail initiative?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Technical Operations Engineer at a cloud solution provider with 51-200 employees
Vendor
I cannot praise the support I got from them enough but a vBlock only makes really good sense if your existing infrastructure is Cisco based

So, you want to get into the whole virtualization scene and you don’t want to deal with vast amounts of vendors, contracts and all the other things that tend to follow' A modern and virtualized infrastructure can be a pain, but VCE has a remedy for this, at least within certain parameters.

The VCE vBlock™is an all-in-one virtualization platform that comes complete with a midrange, tiered  FC SAN from EMC, Cicso 5548 switches to tie into your existing infrastructure (assuming you already have one that is) and a Cisco UCS blade chassis for processing power. All fit into a couple of pretty racks, delivered and configured (if you want it so) by capable professionals.

Okay. So far, so good, so what'

Let’s discuss the good part first: You get a complete package, and a decent UI to go with it. All you need to do is provision a set number of data stores, hosts and vlans, press deploy and 2-3 hours later you are ready to go. No mucking about with WWNs, LUN provisioning, CDs with ESXi and so on. UIM, as the UI management tool is called, feels a bit clunky right off the bat, but you get used to it and chances are that you won’t see all that much of it when you have deployed your stuff anyway.

EMC’s tiering also seems to work OK, from I admit, my limited experience with it. If it works, there is no reason to overly mess with it.

And now for the not-so-good, at least in this author’s not so humble opinion.

A vBlock only makes really good sense if your existing infrastructure is Cisco based. Cisco has their own way of doing stuff and does not play nice with other equipment. The processing hardware isn’t really that good either, especially considering what Cisco likes to charge you for what is nothing more than mid range x86 blades.

In everyday operations you hit another couple of snags. The default setup is based on the (in VMware circuits) highly debated Nexus 1000V™. I will not get into the love-hate relationship VMware admins have with this piece of software, but I feel obliged to mention that it dies for me no less than 3 times in a 2 month time span taking the entire production environment with it. Put a couple of hundred servers on a vBlock and that is costly downtime. However, there is nothing that stops you from using VMware switches, but Nexus 1000V™ is somewhat implied.

A word on VCE support: They are very competent and the most helpful support team I have ever come across in my 15 years in this business. I cannot praise the support I got from them enough.

2 considerations you need to make are:

Can I afford this' The vBlock is portrayed as a high end piece of machinery. The problem is that all the components are mid range at best.

Can I live with the configuration limitations' You are stuck at Cisco’s mercy if you want to upgrade. Cisco does a lot of stuff well, and getting paid is one of them.

How about scaling' This is a possible issue for the enterprise market. Each vBlock is its own entity. The VMs on a vBlock are stuck there and can’t be moved off it without downtime and some pretty heavy admin magic. Assuming it is available that is. 10 vBlocks means you will have 10 SANs, 20 physical 5548 switches and so on to administer. Imagine the horror of administering 100 of these babies'

PROS:

Easy setup and roll out

Comes in a complete package with one vendor and excellent support

CONS:

Price

Scalability

(Expensive) Vendor lock in

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user6702 - PeerSpot reviewer
it_user6702IT Administrator with 51-200 employees
Vendor

Well written and well argued!

it_user7671 - PeerSpot reviewer
Architect at a tech services company with 1,001-5,000 employees
Consultant
An excellent product for scale up and scale out approach

I believe vBlock as an Architecture is geared for well designed and highly scalable Cloud implemenations where the emphasis is on "standardization". vBlock is an excellent product for scale up and scale out approach. By coupling Compute, Storage, Network, Hypervisor into a single Rack, the Rack is self becomes a "unit".

Furthermore, you get a single support group. You dont need to run to multiple vendors/partners for support. vBlock basically breaks the concept of a having a monolithic tiered SAN and Access layer Networking. Instead, you get distributed Storage and Networking in the Racks and this makes vBlock a product highly scalable.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure Expert at a pharma/biotech company with 501-1,000 employees
Real User
Designed to make IT life simpler (infrastructure framework) and more cost effective (an appliance) for an organization.

Valuable Features:

Vblock™ – 3 of the World Technology Leaders Come together (something rarely seen) 

To start out I am NOT an employee for VCE/EMC/Cisco. This is based off of my own opinions and experiences. Now let’s get started 

The future of technology seems to be about effectively using datacenter resources and underutilized hardware. I believe that you need to converge infrastructure components to effectively use a datacenter. To me, a Vblock™ is basically a Technology Appliance that allows organizations to raise the bar for infrastructure utilization.

In order to maximize you’re spending (OPEX - operating expense) as well as your infrastructure utilization, you will have to have convergence and Vblock™ does this effectively. 

I also believe that Vblock™ will allow you to build and get to a cloud model in a much faster well-organized way.What I believe and have seen with the Vblock™ is that it allows an organization to move more effectively toward a Private Cloud model as well as maintain a high-level of performance to their customers. The Vblock™ alone will NOT get you to a “cloud model” but it’s a major step in the right direction. Vblock™ allows you to have a converged infrastructure that allows you to pool storage, computing and networking to optimize datacenter infrastructure (lower TCO - total cost of ownership). Seemingly, you get better performance in a black box at a lower cost. 

In my opinion Vblock™ technology allows you to virtualize and consolidate your systems while continuing to provide a high-level of performance that has been tested prior to running in your datacenter environment (validation of an outcome). Vblock™ (Standard components and devices based on my experiences): 

  • Cisco UCS blade chassis 5108s. • Cisco B230s and B200s UCS Blade Models
  • VMax and VNX 7500 Storage Models (EMC storage devices). 
  • Cisco networking switches (6140s & 55xx) and FCOE inside UCS for connectivity (Standard Vblock™) 
  • EMC RecoverPoint™ SAN replication (Block Base) with native splitters on the storage devices

Vblock™ allows an organization to standardize on what I call a ‘complete infrastructure framework/platform’ with many different components (Compute/Network/Storage). This can simplify an organization’s support as well as help companies move away from a fragmented infrastructure. This convergence (pooling) allows you to share resources to infrastructure components at the same time. 

Vblock™ allows for higher density level in a datacenter which can reduce your physical footprint. I have seen where Vblock™ technology allows cost savings by reduction in hardware maintenance cost (smaller carbon footprint) as well as consolidation on the virtual side. 

UCS manager allows companies to profile their systems for specific settings based on what application may run and where it will run (server profiles) for fast deployments and provisioning. This builds in versatility when you have hardware failures. 

Finally, Vblock™ model has allowed for ease of management from my experiences.

In addition, Vblock™ does enable disaster recovery plans/exercises and effective off-site recoverability to be more structured (i.e. simpler to perform) from my experience. That’s not only the Vblock™ but a major component of disaster recovery and business continuity. I have also experienced EMC RecoverPoint™ deployed with Vblock™ technology to perform state-full SAN replication on the backend with EMC storage to do block replication. This type of replication allows for a smaller RPO (recover point objective). I have also experienced EMC Data Domain® and Avamar® Grids deployed for effective virtual machine and database backup and restore capability. The replication from Vblock™ to Vblock™ allows us to focus on true “application” DRs vs. infrastructure DR opportunities. 

My Opinion: The Vblock™ is designed, to make IT life simpler (infrastructure framework) and more cost effective (an appliance) for an organization.

Room for Improvement:

I think there needs to be more tools to monitor and manage the Vblock™ as a whole, instead of pieces.

Scalability Issues:

Vblock™ has full scalability. It is flexible from storage to networking components to Cisco UCS blades & chassis (opinion - which in this day and age is one of the leaders in the industry for server hardware) and supports many different configurations.

Other Advice:

The views and opinions expressed above are the author's opinions and not do not necessarily reflect his employer’s policies or positions and the author does not intend to so represent his employer.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user6903 - PeerSpot reviewer
it_user6903Head of Engineering at CloudBearings
Top 20Consultant

Am not a user of Vblock technology but sounds like we have a similar offering from Oracle i.e. Oracle Exalogic Elastic Cloud which Oracle claims world’s Best Foundation for Applications:-)

Exalogic is a private cloud have options to create hundreds of server on the fly and lot of options there. Also it hardware and software engineered together to provide extreme performance, reliability and scalability for Oracle, Java and other applications, while delivering lower TCO, reduced risk, higher user productivity and one-stop support.

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PeerSpot user
VP of IT at a financial services firm with 51-200 employees
Vendor
I would recommend Vblock for a VDI solution.

Valuable Features:

No downtime since implementation Excellent performance Ease of Management Time-to-Value

Room for Improvement:

Post integration support from vendor

Other Advice:

We were able to achieve significant capital savings in our tech refresh capital projects due to implementing the Vblock solution in our environment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user4875 - PeerSpot reviewer
it_user4875VP of IT at a financial services firm with 51-200 employees
Vendor

We achieved an 8.3% ROI by reducing capital tech refresh budgets for laptop replacements. We also improved performance SLAs for internal and external users utilizing their virtual desktop versus VPN or the corporate network.

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it_user4647 - PeerSpot reviewer
Infrastructure Expert at a insurance company with 501-1,000 employees
Vendor
1st Year in Review - pre-sales vs. reality

Well we have just passed a year of Vblock ownership and the last year has passed rather painlessly.

Our Vblock was one of the first out there, delivered in November 2011. I wanted to provide some pros and cons of Vblock ownership. Some of the themes are not Vblock specific, but worth bearing in mind because there will always be a gap between what you hear from pre-sales and what the reality is.

Pros:

VCE – The company has been constantly improving which is good to see. Not content to rest on their laurels, they really have grabbed the bull by the horns and they are innovating in a lot of areas.

Vblock – The concept of the Vblock itself deserves a mention. VCE are definitely on the right path… it’s like the first generation Model T Ford. I’m sure old Henry had hundred’s of suppliers that provided the components for his Model T and he came along with the assembly line production and he put it all together. This is like what is happening over at VCE. Over time I’m hoping that the integration between components will become more and more seamless as the demand for pre-configured virtualisation platforms grows and grows and the designers behind each of the components are forced to work closer together.

Management and Support - If you have a bloated IT support team in large sprawling organisation, a Vblock can help reduce your head count by simplifying your environment. One thing converged infrastructure platforms are good for, is breaking down the traditional support silos with regards to storage, network, compute, virtualisation. When all the components are so tightly integrated, your silo’d operations team morphs into one.

Compatibility Matrix – This has to be the biggest selling point in my book. Taking away the pain of ensuring compatibility between so many different components. The VCE matrix is far more stringent than individual vendor product testing and therefore far more trust worthy. Try getting a complete infrastructure upgrade over a single weekend across storage, network, compute and virtualisation components through your change management team. It’s not going to happen unless it’s been pre-tested.

Single line of support – Being able to call a single number when there is any issue, immensely simplifies fault finding and problem resolution. Worth it alone just for this and the matrix.

Single pain of glass – This is where UIMp is starting to come into its own. It’s been a long road, but the future looks good. VCE’s goal is to replace each of the individual management consoles so that VCE customers can use UIMp for all their automated provisioning. When it works, it really does simplify provisioning.

Customer Advocate – In my experience the customer advocate offers great value. Extremely useful when managing high severity incidents and ensuring your environment remains up to date and in support, with regular services reviews and providing an easy path into VCE to organise training sessions, bodies to fill gaps in support, provide direct line of contact to escalation engineers and just deal with any queries and questions you may have about your environment.

Cons:

The AMP – the major design flaw in the AMP for me is the 1GB network. Data transfers between VMs in our 10GB service cluster can achieve 300 Mbps; as soon as the AMP is involved it drops to 30Mbps. Really annoying and what is in the AMP' vCenter, which is used to import virtual machines. Let’s say you are doing a migration of 1000 VMs for example… that 30Mbps is going to get really annoying and it has.

Cost – The Vblock hardware isn’t so bad, but what really surprised me is the amount of and cost of the licenses. Want to add a UCS Blade' No problem, that will be £5k for the blade and about £3k for the licenses – UCS, UIMp, VNX, vSphere,  etc. It all adds up pretty quickly. Ensuring you adequately size your UCS blades up front, i.e. plenty of memory and CPU is really important.

Management & Support – Converged Infrastructure Platforms require a lot of ongoing support and management. This is an issue not limited to VCE. It’s just the nature of the beast. If you have  an immature IT organisation and have had a fairly piecemeal IT infrastructure and support team up until now, you will be in for a shock when you purchase a converged infrastructure platform. There’s no doubt a Vblock is an excellent product, but it’s excellent because it uses the latest and greatest, which can be complex. It also comprises multiple products  from 3 different vendors – EMC, Cisco and VMware, so you need the right skillset to manage it, which can be expensive to find and train. It takes at least a year for someone to become familiar with all components of the Vblock  You’re always going to have employees with core skills like virtualisation, storage, network, compute, etc, but you do want people to broaden their skills and be comfortable with the entire stack.

Integration between products – See above, multiple products from 3 different vendors. At the moment the VCE wrapper is just that, little more than a well designed wrapper, lots of testing and a single line of support. Ok, so EMC own VMware, but it seems to make little difference. EMC can’t even align products within their own company, how on earth can they expect to align products with a subsidiary'  If the Vblock is going to be a single vendor product, then all 3x vendors need to invest in closer co-operation to align product lifecycles and integration. VMware release vCenter 5.1 and Powerpath have to release an emergency patch to support it' Going back to my Model T analogy, the Vblock is never going to become a real Model T until Cisco buys EMC or EMC drop Cisco and start making the compute\network components. Not so far fetched.

Complexity – The VCE wrapper hasn’t changed the complexity. (This is the same with HP or Flexpod.) This is another myth. “We’ve made it simple!”. Er, no, you haven’t. You’ve just done all the design work and testing for us. Until the integration above takes places, which will allow for simplification of the overall package its going to remain just a wrapper and it’s still going to remain an extremely complex piece of kit. VCE have focused efforts on improving UIMp to simplify Vblock provisioning and to simplify Vblock management through a single interface but really these are just band aids if the individual components are made by separate companies.

Patching – Even though there is a compatibility matrix, which does the integration and regression testing for you, it still doesn’t take away the pain\effort of actually deploying the patches. Having a Vblock doesn’t mean there is no patching required. This is a common pre-sales myth, ‘Don’t worry about it, we’ll do all the patching for you.’ Sure, but at what cost' Security patches, bug fixes and feature enhancements come out more or less monthly and this has to be factored in to your budget and over time costs.

Monitoring and Reporting – This is a pain and I know there are plans afoot at VCE to simplify this, but currently there is no single management point you can query to monitor the vitals of a Vblock  If you want to know the status of UCS: UCS manager, VNX: Unisphere, ESXi: vCenter, etc. For example, you buy VCOps but that only plugs into vCenter, so you are only aware of what resources vCenter has been assigned. To get a helicopter view of the entire Vblock from a single console is impossible. UIMp gives you a bit of a storage overview: available vs provisioned, but does not give you much more than that. So you end up buying these tactical solutions for each of the individual components, like VNX Monitoring and Reporting. Hopefully soon we will be able to query a single device and get up to date health checks and alerting for all Vblock components.

Niggles – There have been a few small niggles, mainly issues between vCenter/Cisco 1000V and vCenter/VNX 7500 but overall for the amount of kit we purchased it has not been bad. I think a lot of these issues had to do with vCenter 5\ESXi 5. As soon as Upgrade 1 came out, everything settled down. Note to self don’t be quick up upgrade to vCenter 6/ESXi 6!

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user4854 - PeerSpot reviewer
it_user4854Senior Technical Marketing Manager at VMware
Real User

Gareth's review is honest, open, and the kind of feedback that our Sales Teams need to bring back to Engineering. I didn't take the article as VCE Bashing, and I hope my response wasn't interpreted as "defending" VCE. Rather, I wanted to explain to some of the thought behind our design decisions.

Regarding the AMP, VCE's intent is to give a low-cost management infrastructure, separate from production per VMware's recommendations, to run the critical management applications only. Some larger organizations may want to pay for the added options of the Cisco VIC or 10 Gb CNA\NIC and a pair of 10 Gb switches to accommodate bandwidth requirements for additional management components. Customers may also want flexible virtual networking options. In all such cases, we need to hear that from you guys to influence future AMP designs.

Regarding the Single vendor stack, VCE doesn't design all its parts, but our great Engineering organization gets us pretty close to that point. Bear with me as I shed some light on the great work that those ladies and gentlemen do.

The Design Team takes the best components from industry. Instead of relying on manufacturer best practices, the team works with their counterparts at the Investor companies to truly understand how the components work. Then, they design the Vblock so that the components work together in the most optimal way. In addition, for each Release Certification Matrix (the big table of which component firmware versions match up), additional time is spent making sure that interoperability issues are not experienced by the customers. All these decisions are then vetted and put into exhaustive testing by our QA Teams.

The aim is to prevent customers from having to think about the individual components and instead focus on the Vblock as a stack of optimized resources for critical applications. I'll break out the car analogy: When you purchase your car from <* insert favorite manufacturer *>, customers tend to care more about transportation rather than the components underneath (other than they are good quality).

The manufacturer may source the brakes from Brembo, the clutch and flywheel from ACT, the stereo from Bose, etc. However, what the customer gets is an optimized product after the source components are fully examined and engineered into a single combined product (typically, within ~45 days of ordering already racked and stacked in the case of Vblocks)

Now, there are customers who do care about individual components, as Gareth pointed out, and these concerns are based on real-world pain points. The Engineering Teams are always looking for feedback to make the Vblock better with each release. Keep the feedback coming, and keep your VCE Sales Reps in the loop too.

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