What is our primary use case?
We use SAS Visual Analytics for an operation monitoring process to detect operations that do not feed into the required patterns. Visual Analytics explores the results.
How has it helped my organization?
Previously, the analyst had to move the data from one solution to another because the previous solution lacked a visual interface for data exploration.
With SAS Visual Analytics, they can now complete the entire process within the same environment, eliminating the need to spend time moving data from one solution to another.
What is most valuable?
I believe that the possibilities for exploring data and formulating visual results are quite good because it allows the business analyst to have different perspectives on the data.
What needs improvement?
There is room for improvement in anti-money laundering prevention and operation monitoring, as well as operation monitoring surveillance.
At the moment, I'm not sure what additional features we would like included, perhaps in a year's time, we'll have more, or, in six months, we'll have more data to propose new features.
The stability could be improved.
For how long have I used the solution?
I have been using SAS Visual Analytics for six months.
It's in the public cloud as an IAS implementation hosted by Amazon.
What do I think about the stability of the solution?
It takes a lot of effort to stabilize. We need to change some hardware and configurations to stabilize the solution. It is currently not as stable as we would like.
What do I think about the scalability of the solution?
We have not yet tested the scalability of this solution. But I believe that because it is an IAS implementation, we can improve through hardware.
In my opinion, it is not as scalable as other solutions we have in our company.
We began deploying or using the platform in two lines of business, but we have three more to bring to the platform.
How are customer service and support?
The technical support here in Brazil is not really that great. I would rate it a two out of five.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We had that solution installed previously in another solution, Selvaya, but I don't think we used it at the time. We are now using SAS Detect Investigation as a complementary solution, in which we have part of the process, use a gene, SAS collects information and identifies some business situations, and the business guys use Visual Analytics to explore the results of the process.
We previously used the FICO platform, but we switched because FICO's pricing was not scalable. Bringing more data or workloads to the platform required a significant investment in order to scale.
We needed to change because we have a lot of data to process every day. FICO was also a little more complicated than SAS Visual Analytics.
How was the initial setup?
I would rate the initial setup a three because it is a little bit complex to implement, to stabilize the solution.
The deployment took almost nine months.
We have a team of three people to maintain this solution.
What about the implementation team?
We used the professional services from SAS Visual Analytics.
What was our ROI?
It's challenging because it's an OPEX cost. It is an operational process, and it is difficult to quantify. We are trying to be more efficient, and once that is accomplished, we will have a clear picture of how we can reduce our operational costs in this activity.
What's my experience with pricing, setup cost, and licensing?
We are currently renewing the subscription.
It's approximately $114,000 US dollars per year.
I would rate the pricing a three out of five.
We have the cloud price to maintain the solution, as well.
What other advice do I have?
I believe they should explore their architecture further with SAS, specifically the architecture implementation. When we talk about servers, the distribution of the component through the servers, we sometimes needed to change that, and I believe SAS should have that more major to implement, it would demand less time from the client.
I would rate SAS Visual Analytics an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.