Senior Consultant SAP / BW / SAP BOBJ at a tech services company with 51-200 employees
Real User
Top 10
Has good scalability, but its monitoring features need improvement
Pros and Cons
  • "The product has efficient performance."
  • "The monitoring for the remodeling feature is very difficult to understand."

What is our primary use case?

We use SAP BW/4HANA for business banking and consolidations.

How has it helped my organization?

The product has efficient performance.

What is most valuable?

SAP BW/4HANA has good availability and valuable features for historical data.

What needs improvement?

The product could be more efficient and easier to use similar to its previous version. The monitoring for the remodeling feature is very difficult to understand. It doesn’t provide any details about the issues.

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SAP BW4HANA
April 2024
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For how long have I used the solution?

We have been using SAP BW4HANA for two years. We use the latest version at present.

What do I think about the stability of the solution?

It is a stable platform.

What do I think about the scalability of the solution?

It is a scalable platform.

How are customer service and support?

I have contacted SAP BW4HANA’s support team several times. They did not respond to the queries.

How was the initial setup?

The setup process is easy. However, resolving technical issues regarding registration or adding some features after installation is complicated. Once the deployment is complete, we wait for the transport request to set it up in the production environment. It takes six months to complete and requires four executives to carry out the process.

The maintenance is easy, but it is difficult to trace the error due to the lack of details available.

What other advice do I have?

I rate SAP BW4HANA four out of ten. I advise others to keep practicing and learning more about the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Associate Manager at a consultancy with 1,001-5,000 employees
Real User
Stable, scalable, and good performance, but expensive
Pros and Cons
  • "Some of the main features of this solution are that it uses HANA and it has good performance."
  • "Other competitors provide better solutions that are more up to date with current technology."

What is our primary use case?

We use the solution in a data warehouse.

What is most valuable?

Some of the main features of this solution are that it uses HANA and it has good performance.

What needs improvement?

Other competitors provide better solutions that are more up to date with current technology. For example, machine learning and artificial intelligence.

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

There are no issues with scalability with this solution.

How was the initial setup?

The installation is complex.

What about the implementation team?

We used the SAP team to do the installation for us. We have a vendor who takes care of the maintenance of the server. 

What's my experience with pricing, setup cost, and licensing?

As an investment, the solution is very expensive. We pay 72% every year to SAP. Additionally, we pay for support for the solution and a vendor to do maintenance.

Which other solutions did I evaluate?

I have evaluated Talend, Azure Cloud, and Google Cloud which have better features.

What other advice do I have?

I would not recommend the solution because they have not upgraded their technology.

I rate SAP BW4HANA a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
SAP BW4HANA
April 2024
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Cloud Solutions Architect and Analytics at a tech services company with 10,001+ employees
Real User
The infrastructure is easy to understand and it has good stability
Pros and Cons
  • "The most valuable aspect of this solution is that the infrastructure is easy to understand."
  • "Pricing would be a good improvement. A lot of customers think that it's very expensive and especially support is very expensive."

What is most valuable?

The most valuable aspect of this solution is that the infrastructure is easy to understand. 

What needs improvement?

Pricing would be a good improvement. A lot of customers think that it's very expensive and support is especially very expensive. 

For how long have I used the solution?

I have been using this solution for two to three years. 

What do I think about the stability of the solution?

Stability and scalability are both good.

How was the initial setup?

The setup requires a specialist but it's not too complex.

What's my experience with pricing, setup cost, and licensing?

We have to pay extra in addition to licensing. Migration to HANA has costs that are higher than expected. 

What other advice do I have?

I would rate it an eight out of ten. 

It costs a lot for a company to invest in SAP. It could be hard for a company to invest in it. It should be a little cheaper, it would raise the score to a nine.  

If a customer wants to save costs, they should move their infrastructure from on-premise to public cloud. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Senior Consultant SAP / BW / SAP BOBJ at a tech services company with 51-200 employees
Real User
Top 10
Helpful dashboard and reporting with good technical support, but the interface should be simplified
Pros and Cons
  • "The most valuable feature is the dashboard."
  • "The dashboard should be simplified and made easier for exploration and decision making."

What is our primary use case?

I am a consultant and this is one of the solutions that I use for my clients.

In general, my clients use the dashboard and reporting services. They use it for modeling sales and service, material management, and stock management. They have automated reports that are sent daily by email.

The environment depends on the client.

What is most valuable?

The most valuable feature is the dashboard.

When using BW/4HANA, then is no performance degradation with Big Data.

What needs improvement?

The dashboard should be simplified and made easier for exploration and decision making.

Some customers have said that they would like to use the dashboard to send themselves data in an Excel file directly by email.

For how long have I used the solution?

I have been working with SAP BW/4HANA for eight years.

What do I think about the stability of the solution?

BW is a stable solution as long as it is on HANA. Otherwise, some applications with Big Data will result in performance issues.

What do I think about the scalability of the solution?

It is scalable but it depends on the server.

How are customer service and technical support?

I have dealt with technical support and they have been good.

How was the initial setup?

The installation of this solution is not simple, although configuring it is not a problem. 

What about the implementation team?

It is better to have help from integrators or consultants for the installation.

What other advice do I have?

My advice for anybody who is implementing this solution is to first follow the basics. It is possible that you will want some enhancements but you have to start at the beginning and start with the basic practice for modeling.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
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Updated: April 2024
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Buyer's Guide
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