SAP BW4HANA Reviews

We are a solution provider and this is one of the solutions that we implement for our customers.

We primarily use this solution for data warehousing and reporting.

This product is user-friendly.

Out of the box, this solution has a lot of standard features.

The product is quite optimized, having simple processes for change management and different security features. It offers a lot of flexibility.

Things are going more agile nowadays and you want to use a solution like BW/4HANA. It is more agile and more open to other sources. It integrates well with visualization tools like BusinessObjects.

This solution is very costly compared to competitors on the market, which stops some people from implementing it.

SAP has to be more customer-centric. They are aware of the standard business use cases but if changes are made then they are not aware of them, which makes the product more difficult to support.

You receive a standard product, which is fine, but it needs to be made more customizable.

Connecting multiple sources is a challenge because you have to go through a lot of different setups. For example, if you want to use FreeSQL then BW4/HANA lacks the support.

Some of the options that exist are very complex, which makes it tough to integrate.

I have been using SAP BW/4HANA for the past six years.

As this is an on-premises solution, scalability can be a challenge. SAP claim that it is scalable, but I don't think so because it will add to your cost. I think that it should be more cloud-oriented. Basically, it can be scaled but it has its limitations.

We have perhaps 200 to 300 users in our company and it is being used on a daily basis.

This is quite a stable tool.

The support for this solution is good. The availability is good and the responses for more information are quick. However, it can sometimes take a long time to get a solution. Sometimes, it is so long that I can find the solution faster myself.

There is one problem for which I have not received a resolution. They have taken a lot of input from us, yet have been unable to pinpoint the problem. This is a challenge that I still face.

I have tried Snowflake and it is also quite a flexible tool. It is more open in that you can bring in data from multiple sources by just installing some DLLs and parameter files.

The length of time for deployment, to get everything up and ready to work, depends on several factors. For example, if depends on the number of objects and the number of reports that are needed. When we implement this solution for somebody, we do our estimation based on those two.

One of the projects that I worked on took approximately one year to go from the initial stage up until the point where it could be used for reporting purposes.

This is an expensive solution and there are costs in addition to the standard licensing fees.

SAP is introducing a lot of new features and making this product even more flexible.

The suitability of this solution depends on how big the business is and how much they want to invest in data warehousing. The effectiveness will vary from customer to customer. For example, I don't think that it is a good solution for small or medium-sized businesses because it is very costly. It involves a lot of maintenance costs and a lot of expertise. For a big customer, who is SAP-centric, with lots of SAP data or SAP business processes, this is one of the best data warehousing solutions.

Rating a product involves taking many things into consideration, such as scalability, performance, and security features. It also depends on what industry it is being used in.

Overall, I would rate this solution a seven out of ten.

We use the solution in a data warehouse.

Some of the main features of this solution are that it uses HANA and it has good performance.

Other competitors provide better solutions that are more up to date with current technology. For example, machine learning and artificial intelligence.

I have been using the solution for approximately five years.

The solution is stable.

There are no issues with scalability with this solution.

The installation is complex.

We used the SAP team to do the installation for us. We have a vendor who takes care of the maintenance of the server. 

As an investment, the solution is very expensive. We pay 72% every year to SAP. Additionally, we pay for support for the solution and a vendor to do maintenance.

I have evaluated Talend, Azure Cloud, and Google Cloud which have better features.

I would not recommend the solution because they have not upgraded their technology.

I rate SAP BW4HANA a seven out of ten.

We are a solution provider and this is one of the products that we implement for our clients.

The most valuable features are the speed of reporting and the HANA database.

I find the migration from an existing BW platform to be quite difficult. It is quite cumbersome for our customers to migrate to BW 4HANA.

The impact that it has on the ECC/ERP system is a problem because they are relying solely on the ODP tool to perform the extract.

It takes too long to escalate problems from the first level of support.

I have been using this solution for a bit less than two years, from around the time that it came out.

Stability is something that needs to be improved. There are too many SAP nodes to implement on a regular basis to get everything working.

It is a scalable solution but it depends on the hardware. Our clients vary in size from small to very large organizations, although for this product, most of them are at least of medium size.

The technical support is okay, although it can be improved because sometimes it takes too long to get the correct expert to deal with the issue. Essentially, the wait at the first level of support causes us to lose time.

The initial setup is rather complex. It can be up and running in two or three days but it takes a week to have it perfectly implemented.

We implement both on-premises and cloud-based deployments for SAP BW 4HANA.

Our in-house team does the implementation and deployment for our customers.

This is a good product and one that I recommend implementing. 

As we look at the information we have for the cloud solution, it would be helpful to have something more clear from the vendor in terms of strategy. More information on the direction of the data warehouse solutions, going forward, would be helpful. Today, there is a market for HANA both on-premises and in the cloud, but the data warehouse cloud solution that is coming up is quite different.

I would rate this solution an eight out of ten.

The most valuable aspect of this solution is that the infrastructure is easy to understand. 

Pricing would be a good improvement. A lot of customers think that it's very expensive and support is especially very expensive. 

I have been using this solution for two to three years. 

Stability and scalability are both good.

The setup requires a specialist but it's not too complex.

We have to pay extra in addition to licensing. Migration to HANA has costs that are higher than expected. 

I would rate it an eight out of ten. 

It costs a lot for a company to invest in SAP. It could be hard for a company to invest in it. It should be a little cheaper, it would raise the score to a nine.  

If a customer wants to save costs, they should move their infrastructure from on-premise to public cloud. 

I am a consultant and this is one of the solutions that I use for my clients.

In general, my clients use the dashboard and reporting services. They use it for modeling sales and service, material management, and stock management. They have automated reports that are sent daily by email.

The environment depends on the client.

The most valuable feature is the dashboard.

When using BW/4HANA, then is no performance degradation with Big Data.

The dashboard should be simplified and made easier for exploration and decision making.

Some customers have said that they would like to use the dashboard to send themselves data in an Excel file directly by email.

I have been working with SAP BW/4HANA for eight years.

BW is a stable solution as long as it is on HANA. Otherwise, some applications with Big Data will result in performance issues.

It is scalable but it depends on the server.

I have dealt with technical support and they have been good.

The installation of this solution is not simple, although configuring it is not a problem. 

It is better to have help from integrators or consultants for the installation.

My advice for anybody who is implementing this solution is to first follow the basics. It is possible that you will want some enhancements but you have to start at the beginning and start with the basic practice for modeling.

I would rate this solution a seven out of ten.

The solution is used for the reporting on various dashboards for analytical purposes.

HANA is based on a column store, and it is very effective for reading the data. 

BW has a major advantage because most of the activities on the BW system are reading data rather than writing data. 

The product, overall, is very good.

The solution is easier to maintain than traditional SAP products.

All of the information that is provided by the solution for managing the HANA database is excellent.

I can't think of anything the solution needs in terms of features to make it stronger. It's a great overall solution.

The solution does occasionally get a few bugs, but this is typical for any product.

We've been using the solution for the past two years.

We have found the solution to be quite stable. It doesn't crash. It's been great.

If a company needs to expand the solution, they can definitely scale up. It's quite easy to do so.

We've reached out to technical support in the past. We reach out when there are some bugs or some specific issues on the product. They are very good. We've been satisfied with the level of support.

I wasn't a part of the initial setup, so I can't speak to the implementation.

We are SAP partners.

The solution is deployed on a scale-out environment, which involves five nodes of 1TB each. We have four worker nodes and one standby node.

I'm not the consumer of this product. I'm an administrator of it. I'm basically supporting this project but I'm not the actual customer.

I would definitely recommend the solution. It is the way forward if an organization is already in the SAP ecosystem. It's good to adapt to it sooner rather than later. I would definitely advise companies to implement it.

I would rate the solution nine out of ten. 

The primary use case of this solution is for our ERP purposes.

From an ERP point of view and a functionality point of view, it works very well. The benefits are in that of financial costing and material management.

The only component that is not fully known is the HCM (Human Capital Management), but we have gone with SuccessFactors.

The HCM needs improvement, but as a company, they have stopped any development on this.

In the next release, I would like to see their BI component introduced with a mobile version, as it is not currently present.

I have been using this solution for just over three months and we have just gone into production.

So far, we have not had any issues. This solution is stable.

We have not had the opportunity to test the scalability, as we are retail at the moment and using it as a storage system.

At this point, we have only three users.

It is being used daily, but we plan to use it more extensively in the future.

We have only contacted technical support once and they were helpful. Their response time was also good.

The initial setup was straightforward and similar to other ERP deployments.

It took three months to deploy this solution.

We had the help of a system integrator.

I would look at the Cloud option. Although the Cloud is not mature enough at this time, people who are planning to deploy this solution perhaps a year down the road may benefit from it. The Cloud may be something they would want to consider.

I would rate this solution a nine out of ten.

The processes are the most valuable aspect of this solution. You can try to change the way you do business with the customer while we tell the customer that we have Suite 4HANA that they need to adopt because we have at this moment and for that, we have a methodology that is SAP Activate. We use this methodology to discover what your business requirements are. You can get a glimpse of what it is in the ERP, because it's an ERP, and then you can discover which way you to do the business process with the new tools, instead of using the old ones.

You need to adopt the business processes that are supported by this new tool, Suite 4HANA because otherwise, you will have the same issues that you had before in ERP in the compromised world when you had a lot of customization because you need to adopt the tool to your business process. We try to push for the cloud version because then you can leverage many other things that are not available in the on-premise version.

In the on-premise world, you have releases every six months or every year depending on what is required but in the cloud, you have new releases depending on what part of the ERP needs to be enhanced. This happens frequently. Depending on the module, you have sometimes weekly updates. Usually monthly but depending on what is being developed because the people that didn't use the cloud version are very keen on adopting new ways to do business processes. In that regard, everything that is in the cloud should be dynamic. They should keep up the pace because you will get the best version of this tool that gathers all the knowledge that is coming from many sources or many customers. It is continuously improving. 

I would like to see easier connectivity with other tools. No matter what, everything is in the cloud. All this stuff is in the tool but the communication between the tool is not so clear. Everything can be done, but you need to do several steps in order to get these things done. My recommendation is to improve connectivity. It should have a common kind of data model that the data is mapping to connecting applications.

The stability is good. 

Scalability depends on the number of users you can have and depends on the load that is distributed horizontally and then you can support as many customers in an automatic way. The scalability is done by the rules that you deploy within. You may need to deploy more servers if you reach a certain number of users at the same time. 

Their technical support is good. If I need something I just need to write down a note and that'll be the case. There are tools that are monitoring the environment so I don't need to take care of that but if I see something that really is not good then I write down a note and then they answer me because there is an SLA. Depending on the contract you have, they offer an SLA. They answer in two to six hours or up to one day.

The initial setup depends on what you need to do because if you requested a managed service, you don't need to do anything. SAP takes care of that and you only pay a subscription and they do whatever you need. You need to set up some modules but they will do it for you, you don't need to take care of that. You don't need to do much. You don't need to take care of that anymore, you just need to focus on your business.

Thinking of the business people, independent of the tool, it could be state-of-the-art, it depends on the business people. Business people think that in order to run a business as usual, then they don't care about what you need to do in order to get them right. You could have a very fancy application but if the data is wrong, it doesn't have the right data quality, the right quality shape then no matter what, it won't work. Take the business people onboard and second, run data quality workshops just to be sure that everything that is put into the tool is clean.

I would rate it an eight and a half out of ten because nothing is perfect, everything can be improved.