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Jorge Florez - PeerSpot reviewer
Head SRE Latam at PayU
Real User
A great many integrations; industry standard for metrics
Pros and Cons
  • "The feature I found most valuable is the number of integrations. It is the industry standard for metrics."
  • "If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."

What is our primary use case?

Our primary use case for Prometheus is collecting metrics.

What is most valuable?

The feature I found most valuable is the number of integrations. It is the industry standard for metrics.

What needs improvement?

If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus.

In the next release, I'd like to see a more user-friendly interface where you can have more options on the graphical interface and more integrations that can help with the scalability.

For how long have I used the solution?

I have been using Prometheus for about five years.

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What do I think about the stability of the solution?

I would rate the stability of Prometheus a nine, on a scale from one to 10, with one being the worst and 10 being the best.

What do I think about the scalability of the solution?

I would rate the scalability of this solution a five, on a scale from one to 10, with one being the worst and 10 being the best.

In case you want to make it more scalable, you can add other open-source projects like Thanos that can integrate with Prometheus.

How are customer service and support?

I have not contacted technical support because there is none. The community is the technical support.

How was the initial setup?

The initial setup of Prometheus was easy.

The deployment time mostly depends on the desired use case for Prometheus.
For example, monitoring a couple of servers would take about one hour to deploy. On the other hand, if you are planning to deploy several clusters or Kubernetes and other managed services, that adds complexity, and then deployment takes days or even weeks.

Which other solutions did I evaluate?

The reason we didn't go with, for example, AWS X-ray, Azure Monitor, or AppDynamics is that we didn't want to be tied to a specific provider.

What other advice do I have?

I would advise others that before buying this solution they make a good design and think about their use case because the metrics can scale rapidly as can the amount of data you ingest. Without a good design, that might not be possible.

Overall, I would rate the Prometheus solution a nine, on a scale from one to 10, with one being the worst and 10 being the best. The reason for this is because it's open source, so there are no fees. There are no licenses to pay for and it has a great community. 

Prometheus became the standard of the industry for metrics as you can find a lot of documentation, forums, and many answers to any questions online. Also, Prometheus has constant updates to improve applications and to fix either the box or the issues. The ability to integrate with a wide range of other applications makes this solution even better.

We have Prometheus deployed in both the public cloud and on-premises.

There are about 100 users of Prometheus in our company.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Richmond Edoukou - PeerSpot reviewer
Information Technology Buyer at BNP Paribas Partners for Innovation
Real User
Top 5
A powerful open-source monitoring and alerting toolkit that excels at collecting, querying, and visualizing metrics
Pros and Cons
  • "It is highly valuable as it serves as the foundation for our infrastructure monitoring tools."
  • "The interface is not particularly user-friendly and that could be improved."

What is our primary use case?

We use it for monitoring our infrastructure metrics.

How has it helped my organization?

It is highly valuable as it serves as the foundation for our infrastructure monitoring tools.

What is most valuable?

The installation process proved to be exceptionally straightforward.

What needs improvement?

The interface is not particularly user-friendly and that could be improved.

For how long have I used the solution?

We have been using it for two years.

What do I think about the stability of the solution?

I would rate its stability abilities eight out of ten.

What do I think about the scalability of the solution?

I would rate its scalability capabilities eight out of ten.

How was the initial setup?

The initial setup was straightforward, thanks to our utilization of the Kubernetes operator.

What was our ROI?

In terms of ROI, you can potentially save a few weeks, or perhaps two to three days, depending on the use case.

Which other solutions did I evaluate?

We evaluated Elastic and Kibana.

What other advice do I have?

I recommend it because it's an incredibly useful tool, and its installation and usage are very straightforward. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Vassilis Vassiliou - PeerSpot reviewer
Director of Cyber Security & Resilience at Novibet
Real User
A stable solution that fixes system health issues but needs to improve security monitoring-oriented features
Pros and Cons
  • "It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy."
  • "The solution has shortcomings regarding security monitoring-oriented features to support custom use cases, like out-of-the-box test scenarios and threat-related use cases of its users."

What is our primary use case?

I am responsible for looking after the security part of my company, for which I received Prometheus from the operational and IT teams. I am not a direct user of the solution, and I am responsible for the decisions regarding the security part.

How has it helped my organization?

The solution fixes system health issues while offering features like operational monitoring of our company's current infrastructure and business applications.

What is most valuable?

I do not have an opinion on the most valuable features of the solution since, in our company, we are not concerned with comparing Prometheus, Grafana, and Wazuh. My company wants to see how the internal tools and processes we have in place could be augmented or expanded to cover security monitoring before deciding to move to an outsourced solution from a managed service provider.

What needs improvement?

The solution has shortcomings regarding security monitoring-oriented features to support custom use cases, like out-of-the-box test scenarios and threat-related use cases of its users. The aforementioned area can be improved in future releases of Prometheus.

For how long have I used the solution?

I have been using Prometheus for three years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

The users of the solution in my company are between the range of 50 to 100.

Which solution did I use previously and why did I switch?

I have experience with Zabbix and Grafana, mainly for operational purposes like monitoring. Now, my company wants to focus on security monitoring, for which we need something more robust, like Wazuh.

How was the initial setup?

Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy. Rather than focusing on the maintenance of the solution, my company focuses on the flexibility of the new features and the customization capabilities introduced.

The solution is deployed on the cloud.

What's my experience with pricing, setup cost, and licensing?

My company doesn't need to pay for the licensing cost of the solution.

Which other solutions did I evaluate?

My company is in the process of deciding whether or not to proceed with an in-house SIEM and SOC structure source services completely to a managed service provider. In my company's evaluation process, we have assessed tools like Wazuh considering the scenarios, like our in-house resources and capabilities.

What other advice do I have?

I would say Prometheus needs a very low maintenance effort from a maintenance perspective.

I recommend the product to those planning to use it.

Based on the fact that my company has been using the solution for the last couple of years, I rate the overall solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Jigneshkumar Gadhavi - PeerSpot reviewer
Sr. DevOps Engineer at Seaflux
Real User
Top 5Leaderboard
Has an easy setup process and efficient alerting functionality
Pros and Cons
  • "The most valuable feature of Prometheus is its ability to collect metrics."
  • "The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services."

What is most valuable?

The most valuable features of Prometheus are its ability to collect metrics and its integration with Grafana.

What needs improvement?

The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services like AWS. Many clients have found the pricing for managed services steep, prompting them to switch to the open-source version. This switch has led to the adoption of Prometheus with Amazon EKS. Still, it has also resulted in high data transfer costs due to the multitude of microservices and the associated cluster logs. As a result, clients are facing higher bills, primarily driven by increased data transfer rates and bandwidth usage.

For how long have I used the solution?

We have been using Prometheus for two and a half years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

It is a scalable platform.

How was the initial setup?

The initial setup is easy if you have good knowledge of Helm. It requires setting two to three commands. Without using Helm, you have to create custom file deployments. Overall, it is a simple process.

What other advice do I have?

The alerting functionality provided by Prometheus has significantly improved our incident response time. It enables us to gather data from various instances or ports within our environment, such as ETS.

I advise others to gain essential knowledge of query optimization and Grafana. It is an expensive product if utilized with managed services. It would be beneficial to use the open-source version.

I rate it a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sarthak Kushwaha - PeerSpot reviewer
Software Development Engineer I / Backend Engineer at Primathon
Real User
Efficiently monitors all my applications
Pros and Cons
  • "The best thing about Prometheus is its integration."
  • "Prometheus can definitely improve its visualization. For example, the matrices represented in Prometheus do not have a very good visualization on their dashboard."

What is our primary use case?

I use Prometheus to monitor my application, system, and database.

What is most valuable?

The best thing about Prometheus is its integration. It's completely flexible and customizable, which is great. You have a lot of flexibility with Prometheus.

What needs improvement?

Prometheus can definitely improve its visualization. For example, the matrices represented in Prometheus do not have a very good visualization on their dashboard. The graphs displayed in Prometheus are not well-animated, so that is the area Prometheus can work on to make it more precise and better.

In the future release, logs are the thing I would add here. Currently, Prometheus does not have anything to log in to an application. So, I would definitely like to add that feature. Additionally, Prometheus has a lot of exporters, but they do not have any exporters for a database except MySQL. So, I would like to add more exporters for other data sources like databases.

For how long have I used the solution?

I have been using this solution for three months now. I am using the latest version of Prometheus. The previous version I used was 2.43.0.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

Prometheus is a scalable product.

How are customer service and support?

Prometheus is an open source tech. You can go over to the online community for support, and your queries will be answered. 

How was the initial setup?

It's an easy setup. I would rate it a three on a scale of one to ten, where one is very easy, and ten is very complex. The whole setup took around a week.

What other advice do I have?

I would say that you can use Prometheus as it's definitely good to work with, and if you need any support from me, you can definitely contact me.

Overall, I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2066889 - PeerSpot reviewer
Software Engineer at a retailer with 10,001+ employees
Real User
Top 20
Plenty of functions, highly scalable, and helps understand application behavior
Pros and Cons
  • "The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure."
  • "A slight alteration to the user interface should be made to increase efficiency and streamline the process. Currently, we are utilizing Prometheus to gather and compile metrics and then utilizing Grafana to display them in the form of a graph. However, I believe that Prometheus has the capability to handle both of these tasks on its own, with perhaps the addition of a supplementary plugin. By doing so, the need for utilizing two separate applications will be eliminated."

What is our primary use case?

In order to have a visuality from Grafana, we create the metrics using Prometheus. Prometheus pushes all these metrics to Grafana. After scraping all the metrics and plotting them on a graph using Grafana, then we used Prometheus as middleware for getting all the metrics from all our applications and infrastructure.

How has it helped my organization?

We use Prometheus with Grafana and without either of them, it would not fit our use case.

What is most valuable?

The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure.

What needs improvement?

A slight alteration to the user interface should be made to increase efficiency and streamline the process. Currently, we are utilizing Prometheus to gather and compile metrics and then utilizing Grafana to display them in the form of a graph. However, I believe that Prometheus has the capability to handle both of these tasks on its own, with perhaps the addition of a supplementary plugin. By doing so, the need for utilizing two separate applications will be eliminated.

For how long have I used the solution?

I have been using Prometheus for a couple of years.

What do I think about the stability of the solution?

We have experienced some performance issues, but I cannot say for certain whether it is due to Prometheus or if it is a result of our infrastructure. During these instances, we have noticed that the mix of metrics can become disrupted for a period of time due to high levels of CPU utilization or other factors. As a result, we are unable to retrieve metrics during these instances. This has been a challenge that I have faced while using Prometheus. It is unclear whether there is a solution, such as a resource optimization, that could help to alleviate these issues. However, it is expected that the utilization of resources should improve as the number of metrics that we scrape increases.

I rate Prometheus an eight out of ten.

What do I think about the scalability of the solution?

I rate the scalability of Prometheus a ten out of ten.

How was the initial setup?

The initial setup should be relatively uncomplicated. I haven't personally dealt with the implementation aspect but based on my previous experiences, we utilized Prometheus and Grafana together in our Kubernetes cluster. Thus, we were able to deploy it with ease, all within one unified operation.

What about the implementation team?

We did the implementation of the solution in-house.

What was our ROI?

We have received a return on investment using Prometheus.

What's my experience with pricing, setup cost, and licensing?

The solution is open source.

What other advice do I have?

Prometheus, similar to Grafana, is incredibly useful and effective, particularly when you become more familiar with its functions and capabilities. By developing a stronger understanding of the functions utilized by Prometheus, it becomes much easier to extract relevant metrics and create visually appealing graphs. Thus, it is recommended that users invest time in learning and mastering these functions for optimal results.

I rate Prometheus an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Felipe Lopes - PeerSpot reviewer
Engineering Manager at Alice
Real User
A stable, scalable solution that helps us scale our products and services
Pros and Cons
  • "The solution helps us to scale our products and services, and it helps me by gathering those metrics."
  • "The DSL could be improved."

What is our primary use case?

We use Prometheus to gather business and service metrics so that we can export and visualize them through other tools like Grafana.

What is most valuable?

The solution helps us to scale our products and services, and it helps me by gathering those metrics. 

What needs improvement?

The DSL could be improved. 

For how long have I used the solution?

I have been using the solution for three to four years. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

The solution is scalable; our engineering team of 80 staff members uses it, and three staff are responsible for maintenance. 

How was the initial setup?

The initial setup is straightforward.

Which other solutions did I evaluate?

We didn't evaluate other options. We went straight for Prometheus.

What other advice do I have?

I would rate this solution eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ayodeji Bayo-Makinde - PeerSpot reviewer
Technical Support Engineer at Tek Experts
Real User
Top 20Leaderboard
Great for collecting, monitoring and analyzing logs in the cloud environment, but the setup is not user-friendly
Pros and Cons
  • "The dashboard is very valuable."
  • "The setup process could be more straightforward."

What is our primary use case?

Our primary use case for this solution is collecting, monitoring and analyzing logs in the cloud environment. We use this solution in an Azure environment and Cloud space.

What is most valuable?

The dashboard is very valuable because it provides the ability to collect and compare logs from various resources.

What needs improvement?

The setup process could be more straightforward and user-friendly.

For how long have I used the solution?

We have been using this solution for six months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

What other advice do I have?

I rate this solution a seven out of ten. The solution is good but can be improved by creating a more straightforward setup process. I advise people considering this solution to spend some time reading the documentation to ensure they understand the type of features available.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: September 2025
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