Our customers use the solution to move data from one site to another. They do it every day. There’s a schedule for SnapMirror. It is for data protection.
NetApp Product Manager at Hiperdist Ltd
Enables users to protect data on different sites and seamlessly move data over the network
Pros and Cons
- "The tool seamlessly moves data over the network without putting pressure on the network."
- "The tool should also work on third-party solutions."
What is our primary use case?
How has it helped my organization?
The solution enables customers to protect data on different sites. It doesn’t stop us from working on our active site while data is moved to the passive site. It’s a big value. The data is compressed. The tool seamlessly moves data over the network without putting pressure on the network.
What is most valuable?
The product’s simplicity is top-notch. The ability to maintain the consistency of data is valuable. It helps us avoid copying errors from one site to another.
What needs improvement?
The tool should also work on third-party solutions.
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NetApp SnapMirror
May 2025

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For how long have I used the solution?
I have been working with the product for two or three years.
What do I think about the stability of the solution?
We have not had any stability issues with the product. We have had some network issues, though.
How are customer service and support?
I have escalated issues to the support team about the backlog of data that was not replicated. We were able to find a solution for it.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. It is a straightforward licensing. We have 90% of the tools deployed on-premise and some instances on the cloud. It is not difficult to maintain the product.
What's my experience with pricing, setup cost, and licensing?
The pricing can be improved.
What other advice do I have?
I recommend the tool to others. It works only on NetApp’s storage. Overall, I rate the product a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Senior System Engineer at ICTeam
An excellent backup solution that's flexible, reliable and quite stable
Pros and Cons
- "There are a lot of features that are excellent. The data compression during the transfer, for example, is good. The replication is great. The durability of the solution and the speed of the data moving from one site to another is impressive."
- "At the moment, we are not using the synchronous mirror, but we can implement the synchronous mirror. The only thing is that it needs another license. This is the same issue we have with business continuity. It needs another license to be implemented. You need too many separate licenses for the features. They should add some of the aspects of the premium bundle into the basic bundle. Sometimes our customers choose other replication services because of the initial cost of the licenses."
How has it helped my organization?
We are using the solution to backup our two data centers between our location site and our data center in Milan, and, in both directions: from Grassobio to Milan and from Milan to Grassobio. From the customer's side, we are storing all of our customer's data as an application in our cluster on our data center.
What is most valuable?
There are a lot of features that are excellent. The data compression during the transfer, for example, is good. The replication is great. The durability of the solution and the speed of the data moving from one site to another is impressive.
What needs improvement?
At the moment, we are not using the synchronous mirror, but we can implement the synchronous mirror. The only thing is that it needs another license. This is the same issue we have with business continuity. It needs another license to be implemented. You need too many separate licenses for the features. They should add some of the aspects of the premium bundle into the basic bundle. Sometimes our customers choose other replication services because of the initial cost of the licenses.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is very flexible. We can move the destination from one site to another, or from one cluster to another without cascading the relationship, so transitioning is quite easy.
How are customer service and technical support?
Technical support is quite good. For example, I've had an issue in the past, and within a few minutes, with a chat, the issue was solved.
Which solution did I use previously and why did I switch?
I did not previously use another solution.
How was the initial setup?
Previous earlier versions of the solution had quite complex setups. Now, you can perform the cluster peer SQL replication or from the GUI so it's become quite easy and quite quick. Once you have stated the replication volume, etc., and the clusters are aligned, it takes a minute to implement. Of course, that's once your network requirements are specified.
What about the implementation team?
We handled the implementation ourselves.
What other advice do I have?
We are running multiple versions of the solution, including 9.3, 9.5 and 9.6 versions, and, sometimes, we are migrating from 8.2 version of 7-Mode to 9.3 or 9.5 version of NetApp Cluster Telnet.
We're a NetApp partner.
We use a private cloud deployment model ourselves and we are also a service provider for our customers.
It's quite stable, it's not that easy to implement, but it's stable, and it's reliable, and all the data that's on the destination are read-only so there is also extra security.
I would advise it would be a good idea to implement it with VMware. It would make good base for disaster recovery.
I would rate the solution ten out of ten. It's really reliable.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Buyer's Guide
NetApp SnapMirror
May 2025

Learn what your peers think about NetApp SnapMirror. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Consultant at a government with 1,001-5,000 employees
Easy to setup, simple and offers speed in processes
What is our primary use case?
There are multiple cases that we use for backup mainly, but also to migrate volumes for secondary backup.
How has it helped my organization?
The biggest benefits I've seen are the speed of the process, correlated with the moment when we need to start. We just need to have a lot of alignment with a lot of people to do things. It's quite fast.
What is most valuable?
I like the simplicity and reliability.
What needs improvement?
Just keep it as bug-free as possible.
For how long have I used the solution?
I have been using NetApp SnapMirror from the very beginning, so it has been eight to ten years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
It's okay, looking at it spot-wise based on the interaction with other vendors.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very easy from a technical perspective. There's no deployment. It's a feature of NetApp. You just need to add the license key.
No maintenance is needed.
What about the implementation team?
I'm an end user providing services as a consultant.
What's my experience with pricing, setup cost, and licensing?
It's not a good question as it doesn't come as a product by itself. SnapMirror is not a standalone product. It's a feature of NetApp storage systems.
What other advice do I have?
I would definitely recommend NetApp.
You should definitely consider the price, and the product was supported from the very beginning. After that, assess the stability and reliability of the solution and how it scales out at that moment.
Overall, I would rate the solution a ten out of ten. It's a very reliable and easy-to-use feature.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at a comms service provider with 201-500 employees
A good storage solution for our private cloud
Pros and Cons
- "NetApp is one of the best products in this field of storage solutions."
- "The price needs to be improved."
What is our primary use case?
The primary use case of this solution is as a storage device.
The deployment model we are using is on a private cloud.
What is most valuable?
NetApp is one of the best products in this field of storage solutions.
What needs improvement?
The price needs to be improved. It is not that it is too high, but it would be good to be reduced.
There is new technology available that is using storage called NVMe with the drives. We are now using a scanning device called a Standard SATA Drive.
For how long have I used the solution?
I have been using this solution for four months.
How are customer service and technical support?
I am satisfied with the technical support.
What other advice do I have?
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enables us to make a copy of the data on the main storage and move it to backup storage
Pros and Cons
- "With SnapMirror, the solution is the feature itself that is most valuable. It just replicates the data. It's very difficult to speak about, in the sense that it's similar to the features of a wheel. It is round and it's a part of an automobile."
- "It's necessary to install NetApp simulator to avoid complications."
What is our primary use case?
Our primary use case of this solution is as a system integrator, we don't use it for ourselves because we don't have such a big infrastructure. We don't have, for example, the disaster recovery requirements but our customers generally use the replication for disaster recovery. Another way to use SnapMirror is to replicate, to use it to copy the backups. For example, you make a copy of the data on your main storage and you just move it to backup storage, which is not really disaster recovery, you can say that it's a technical backup solution.
Some customers will use it as an asynchronous replication which is a good idea. Synchronous replication is not always ideal because you are not sure about the pertinency of data. In the case of snapshots, asynchronous SnapMirror, when we are making snapshots and then replicating the snapshots, you can be sure that at least the second snapshot is good and concurrent. That's the difference between synchronous and asynchronous.
What is most valuable?
With SnapMirror, the solution is the feature itself that is most valuable. It just replicates the data. It's very difficult to speak about, in the sense that it's similar to the features of a wheel. It is round and it's a part of an automobile.
The virtual NetApp storage simulator is the main feature of Data ONTAP for me. Before doing anything you can always check how it is going to work or the behavior of the system if there is a complication.
What do I think about the stability of the solution?
It's a stable solution. It just works. It’s like a lightbulb, you switch it on or off. There is nothing to change there. I like to compare it with the wind, it just exists and you can use it or not use it, but there is nothing to add there. It works. If it is not working, it means there is something wrong with the configuration of your system or something, but the features itself just work.
How are customer service and technical support?
Technical support is only available if there is a problem. It may be different in Europe and America but in the Ukraine and in former CIS countries, NetApp doesn't carry out the installation, they sell the product and the rest is up to the partners. You can contact technical support if something is broken, for example, a dead disk or dead controller, something like that.
How was the initial setup?
The initial setup is a little difficult. The installation was straightforward using a system integrator. If a customer is not buying the installation on top of the services, it means that they already know what they're going to do, what needs to be done and have read the documentation. In this case, if the person installing it has read at least one document about configuring SnapMirror, it's just straightforward. The best preparation is to download the virtual NetApp, install it on Notebook or somewhere else and follow the steps.
What's my experience with pricing, setup cost, and licensing?
When a customer thinks about disaster recovery they will usually already be using NetApp storage. Setup costs and pricing are not a big consideration for the customer.
What other advice do I have?
I would rate this product 10 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Infrastructure Manager at Afcon Holdings
Simple to use, an effective dashboard, and good reporting
Pros and Cons
- "They have a very effective dashboard and good reports."
- "In the next release, I would like to see Data reduction included and WAN optimization."
What is our primary use case?
This solution is a storage replication software, embedded in storage filing that takes a snapshot copy and transfers it to a different location and a different Net Application.
The deployment model we are using is on-premises.
What is most valuable?
What I like most about this solution is its simplicity.
They have a very effective dashboard and good reports.
What needs improvement?
This solution is stable but needs improvements with the network.
In the next release, I would like to see data reduction included and WAN optimization.
What do I think about the stability of the solution?
Stability needs improvement.
What do I think about the scalability of the solution?
This solution is scalable, it's good.
We have between one thousand and fifteen hundred users.
Which solution did I use previously and why did I switch?
Previously I did not use another solution. This is the only solution that I have used.
How was the initial setup?
The initial setup is straightforward.
The deployment took a few hours.
What's my experience with pricing, setup cost, and licensing?
It's part of the NetApp Firewall, so it's free.
What other advice do I have?
I would recommend using only on NAS, a file-based storage, not as a storage-based Network.
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Application Engineer Presales Support at a wholesaler/distributor with 10,001+ employees
Easy to use and provides data protection for our customers
Pros and Cons
- "This solution is easy to implement and easy to use."
- "We have different families of storage, such as the E-Series and Flash systems, but NetApp cannot be set up between them."
What is our primary use case?
We are a solution provider, and this is one of the products that we resell to our clients.
I am a presales engineer and have experience with this solution. I teach my customers how to use it.
This solution provides safety and data protection for my customers.
The deployment model depends on the customer. However, in Poland, the private cloud model is the most popular. Many are moving to a hybrid-cloud, but the public cloud is still not very popular.
What is most valuable?
This solution is easy to implement and easy to use.
What needs improvement?
We have different families of storage, such as the E-Series and Flash systems, but NetApp cannot be set up between them.
Currently, there is only a command-line interface, but some users would benefit from the inclusion of a graphical user interface.
What do I think about the stability of the solution?
This solution is very stable. Before I propose any kind of solution to a customer, I have to trust it. I don't think that there are any problems with this kind of server.
What do I think about the scalability of the solution?
NetApp has very good scalability because we can grow and store up to twenty-four nodes. We sell only two or four-node systems. Scalability to twenty-four or even twelve nodes is too high for this country.
How are customer service and technical support?
The technical support for this solution is good. I am glad because I always receive answers to my technical questions.
How was the initial setup?
For me, the initial setup and configuration are easy because I am a NetApp specialist and engineer. I demonstrate the product to customers and show them how to use it.
What other advice do I have?
No solution is ideal. Every solution should continue to develop because customer requirements change over time.
This is a solution that I recommend because it is easy to use. Our customers choose the functionality that is useful for them.
I would rate this solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Infrastructure Engineer at a government with 501-1,000 employees
A stable solution with a straightforward setup and an easy to use interface
Pros and Cons
- "The user interface is very easy to manage. The replication is also very easy to set up."
- "The new coursework models need to be improved. The bandwidth monitoring could also be better."
What is our primary use case?
We primarily use the solution for the infrastructure and for backup replication.
What is most valuable?
The user interface is very easy to manage. The replication is also very easy to set up.
What needs improvement?
The new coursework models need to be improved. The bandwidth monitoring could also be better.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is very scalable. We don't have plans to increase usage at this time, however.
How are customer service and technical support?
Technical support is excellent. We're very satisfied.
Which solution did I use previously and why did I switch?
We did previously use a different solution. We switched because the cost was so high.
How was the initial setup?
The initial setup was pretty straightforward.
What about the implementation team?
We had a consultant assist us in the implementation of the solution.
What other advice do I have?
We use the on-premises deployment model.
I would rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: May 2025
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