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reviewer2595939 - PeerSpot reviewer
Senior Application Engineer at a computer software company with 1,001-5,000 employees
Real User
Top 20Leaderboard
Has made our security analysis easier because all the data is ingested into one place
Pros and Cons
  • "The most valuable feature of Microsoft Copilot is the interactive chat, which allows me to interact with Copilot directly and get responses quickly. This consolidates our efforts into one place without the need to access multiple resources."
  • "It would be beneficial if Copilot's security features were available to roles other than just the top security personnel. Other roles could use some of the functions, perhaps with limited access, allowing for greater flexibility within an organization."

What is our primary use case?

I use Microsoft Copilot for tracking down security incidents and making the process less complex. It allows me to figure out where each incident originates and consolidates everything into one place when an incident occurs.

How has it helped my organization?

The solution reduces the time needed to get what you want, as well as the time needed to investigate and resolve issues. Copilot has made our security analysis easier because all the data is ingested into one place. The data could be all over the place. If you have a data dump, you can get all the logs and make sense of them. 

Sometimes, the data logs come in sporadically and aren't easily understood by the naked eye. Copilot organizes it all and spits out something comprehensible. It's especially helpful for a smaller team, so it can handle more tickets.

What is most valuable?

The most valuable feature of Microsoft Copilot is the interactive chat, which allows me to interact with Copilot directly and get responses quickly. This consolidates our efforts into one place without the need to access multiple resources. 

What needs improvement?

It would be beneficial if Copilot's security features were available to roles other than just the top security personnel. Other roles could use some of the functions, perhaps with limited access, allowing for greater flexibility within an organization.

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For how long have I used the solution?

I have been using Microsoft Copilot since it became available, which is a little over a year ago.

What do I think about the stability of the solution?

I would rate the stability 10 out of 10. It has proven to be very stable.

What do I think about the scalability of the solution?

I am not sure about the scalability as we have not scaled it enough to assess properly.

How are customer service and support?

I rate Microsoft support seven out of 10. The customer service is hit or miss, depending on the person you get. Sometimes, the support is excellent, while it can be less satisfactory at other times.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was straightforward.

What was our ROI?

I'm unaware of what it costs, but I believe Copilot has shown its value because they haven't gotten rid of it. 

What other advice do I have?

I rate the Copilot for Security nine out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Manager II, Advanced Analytics at a healthcare company with 1,001-5,000 employees
Real User
Top 20Leaderboard
The auditing capabilities enable us to monitor and easily recognize unauthorized data access attempts
Pros and Cons
  • "One of the most valuable features of Microsoft Copilot for Security is its auditing capabilities, which allow us to monitor and easily recognize unauthorized data access attempts."
  • "One area for improvement is ensuring that personal information is not exposed through Copilot. For example, salary information of executives should remain confidential. Currently, I do not see this feature. Additionally, there should be better natural language processing to eliminate the need for prompt engineering."

What is our primary use case?

We are a healthcare organization building a platform for everyone that's secure. Microsoft Copilot for Security helps us ensure personally identifiable information (PII) and personal health information (PHI) aren't exposed. We use it in patient care in all our hospitals, clinics, and pharmacies. 

How has it helped my organization?

The use of Microsoft Copilot for Security has reduced costs by allowing many operations to be automated with minimal supervision. It has also improved our team's ability to analyze data security for PHI and PII, which is a critical area for us.

What is most valuable?

One of the most valuable features of Microsoft Copilot for Security is its auditing capabilities, which allow us to monitor and easily recognize unauthorized data access attempts.

Copilot enables us to implement self-service options for our data side. We do lots of analytics independently. We can enable our organization to do self-service mode and ask questions about our data using Copilot. It's improving our productivity. That's our main focus.

What needs improvement?

One area for improvement is ensuring that personal information is not exposed through Copilot. For example, salary information of executives should remain confidential. Currently, I do not see this feature. Additionally, there should be better natural language processing to eliminate the need for prompt engineering.

For how long have I used the solution?

We have been trying to use Microsoft Copilot with Power BI for the past year.

What do I think about the stability of the solution?

Microsoft Copilot for Security is excellent in terms of stability.

What do I think about the scalability of the solution?

The solution is scalable, which is a great attribute.

How are customer service and support?

The customer service and technical support are great and very knowledgeable. They consistently bring value to our organization.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We evaluated ThoughtSpot from an analytics perspective, which is a good tool, but we decided to go with Microsoft Copilot due to its wide variety of features in comparison to competitors.

How was the initial setup?

We have only conducted a proof of concept rather than a full implementation.

What about the implementation team?

We have Microsoft representatives who assist us by bringing subject matter experts to implement new solutions.

What was our ROI?

Copilot saves time. It reduces our development time by about 30 percent because auto-generated methods and text queries help us tremendously. We are looking forward to the return on investment with Microsoft Copilot in the future as we move forward with AI, developing our own model for patient care and customer support.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing are much better with Microsoft Copilot compared to competitors.

What other advice do I have?

I rate Microsoft Security Copilot nine out of 10. We have not explored all the features yet, and there might be some drawbacks or costs we are unaware of.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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June 2025
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Albert Schot - PeerSpot reviewer
Microsoft 365 Consultant at Schot Consultancy
Consultant
Top 10Leaderboard
Particularly helpful in securing sensitive data shared among students and teachers in the educational sector
Pros and Cons
  • "The most valuable feature of Microsoft Copilot for Security is the protective sensitivity labels. This feature is particularly helpful in securing sensitive data shared among students and teachers in the educational sector."
  • "The pricing and setup costs are a big struggle in the Netherlands. We have an educational school agreement for seven years, but there are additional charges for the setup of licensing, especially for students and teachers."

What is our primary use case?

We use Microsoft Copilot for Security in the educational sector to secure students and teachers. We are running a pilot with 20 teachers and 100-150 students. The next step is to scale it up for the rest. We have the educational school agreement, and we utilize Microsoft Copilot for Security to protect sensitive information.

How has it helped my organization?

We are in the first phase of our maturity model, so we haven't reached the evaluation stage. Copilot is one building block in our whole security system. It's a single brick in a solid security base. I think it has reduced our resolution time, but I don't know yet. 

What is most valuable?

The most valuable feature of Microsoft Copilot for Security is the protective sensitivity labels. This feature is particularly helpful in securing sensitive data shared among students and teachers in the educational sector.

What needs improvement?

At the moment, I have not identified any areas for improvement. I am aware that security features are planned for further development next year.

For how long have I used the solution?

I have been using Microsoft Copilot for Security for two years.

What do I think about the stability of the solution?

We are satisfied with the stability of Microsoft Copilot for Security.

What do I think about the scalability of the solution?

We are satisfied with the scalability. It seems like it has great scalability.

How are customer service and support?

Customer service and technical support have been excellent. We are very satisfied with the cooperation.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We only use Microsoft Defender with the E5 licensing for security and also Copilot Security.

How was the initial setup?

The initial setup involves some challenges due to the additional pricing for students and teachers as part of the school agreement.

What about the implementation team?

We are cooperating with Microsoft in the Netherlands and MVPs for the Copilot situations.

What was our ROI?

I have seen a return on investment from using Microsoft Copilot for Security.

What's my experience with pricing, setup cost, and licensing?

The pricing and setup costs are a big struggle in the Netherlands. We have an educational school agreement for seven years, but there are additional charges for the setup of licensing, especially for students and teachers.

What other advice do I have?

Overall, I rate Microsoft Copilot for Security an eight out of 10. There are some areas where it can be improved, but I am satisfied.

Disclosure: My company has a business relationship with this vendor other than being a customer: Consultant
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