I use Microsoft Copilot for Security to understand and manage security warnings and scores. It helps me make sense of these scores and allows me to take action to improve them.
System Administrator at Professional Contract Services, Inc
Helps us understand and manage security warnings, but I often need to reword prompts several times
Pros and Cons
- "Microsoft Copilot for Security helps us understand security warnings. It allows me to understand global user and device activity, and this feature keeps all critical information in one place."
- "The solution does exactly what I need, but sometimes the prompts required to get the needed information need to be rephrased several times. This might improve as I become more accustomed to using the system."
What is our primary use case?
How has it helped my organization?
Microsoft Copilot for Security gives us flexibility. We're a small organization, so everyone wears many hats, and security is everyone's job. It allows anyone to engage with the system without extensive prior knowledge and ask questions, making the process actionable and understandable.
What is most valuable?
Microsoft Copilot for Security helps us understand security warnings. It allows me to understand global user and device activity, and this feature keeps all critical information in one place.
It helps us process security information by taking complex data from different areas of Defender and spitting it out in an easy-to-understand format. The solution's AI-driven guidance and analysis point us to exactly what we need to do. It asks us to enable or disable policies, so we create internal conversations about what we want to do in our security.
What needs improvement?
The solution does exactly what I need, but sometimes the prompts required to get the needed information need to be rephrased several times. This might improve as I become more accustomed to using the system.
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August 2025

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For how long have I used the solution?
I have been using Microsoft Copilot for Security for about three months.
What do I think about the stability of the solution?
The stability is generally good, though there can be minor delays.
What do I think about the scalability of the solution?
The system is highly scalable, and it provides many possibilities for handling diverse tasks.
How are customer service and support?
Sometimes it takes some time to get responses, but overall it's satisfactory.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was simple, involving assigning licenses to users.
What about the implementation team?
I used a reseller. Our experience with CDW was very smooth, allowing us to obtain licenses as needed.
What was our ROI?
Microsoft offers good incentives for nonprofits. While we pay the full price for some licenses, the benefits have been clear in reducing resolution times and increasing efficiency.
What's my experience with pricing, setup cost, and licensing?
Our nonprofit organization benefits from Microsoft's incentives, though we pay full price for certain licenses like the Copilot license.
What other advice do I have?
I rate Microsoft Copilot for Security seven out of 10. We've had it for three months, so maybe it has some features I'm unaware of. Sometimes, you have to reword the prompts three or four times before getting exactly what you need. It might improve with me getting better at asking and Copilot understanding what I'm asking for.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 17, 2024
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Senior Application Engineer at a computer software company with 1,001-5,000 employees
Has made our security analysis easier because all the data is ingested into one place
Pros and Cons
- "The most valuable feature of Microsoft Copilot is the interactive chat, which allows me to interact with Copilot directly and get responses quickly. This consolidates our efforts into one place without the need to access multiple resources."
- "It would be beneficial if Copilot's security features were available to roles other than just the top security personnel. Other roles could use some of the functions, perhaps with limited access, allowing for greater flexibility within an organization."
What is our primary use case?
I use Microsoft Copilot for tracking down security incidents and making the process less complex. It allows me to figure out where each incident originates and consolidates everything into one place when an incident occurs.
How has it helped my organization?
The solution reduces the time needed to get what you want, as well as the time needed to investigate and resolve issues. Copilot has made our security analysis easier because all the data is ingested into one place. The data could be all over the place. If you have a data dump, you can get all the logs and make sense of them.
Sometimes, the data logs come in sporadically and aren't easily understood by the naked eye. Copilot organizes it all and spits out something comprehensible. It's especially helpful for a smaller team, so it can handle more tickets.
What is most valuable?
The most valuable feature of Microsoft Copilot is the interactive chat, which allows me to interact with Copilot directly and get responses quickly. This consolidates our efforts into one place without the need to access multiple resources.
What needs improvement?
It would be beneficial if Copilot's security features were available to roles other than just the top security personnel. Other roles could use some of the functions, perhaps with limited access, allowing for greater flexibility within an organization.
For how long have I used the solution?
I have been using Microsoft Copilot since it became available, which is a little over a year ago.
What do I think about the stability of the solution?
I would rate the stability 10 out of 10. It has proven to be very stable.
What do I think about the scalability of the solution?
I am not sure about the scalability as we have not scaled it enough to assess properly.
How are customer service and support?
I rate Microsoft support seven out of 10. The customer service is hit or miss, depending on the person you get. Sometimes, the support is excellent, while it can be less satisfactory at other times.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was straightforward.
What was our ROI?
I'm unaware of what it costs, but I believe Copilot has shown its value because they haven't gotten rid of it.
What other advice do I have?
I rate the Copilot for Security nine out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 27, 2024
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Microsoft Security Copilot
August 2025

Learn what your peers think about Microsoft Security Copilot. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
Microsoft 365 Consultant at Schot Consultancy
Particularly helpful in securing sensitive data shared among students and teachers in the educational sector
Pros and Cons
- "The most valuable feature of Microsoft Copilot for Security is the protective sensitivity labels. This feature is particularly helpful in securing sensitive data shared among students and teachers in the educational sector."
- "The pricing and setup costs are a big struggle in the Netherlands. We have an educational school agreement for seven years, but there are additional charges for the setup of licensing, especially for students and teachers."
What is our primary use case?
We use Microsoft Copilot for Security in the educational sector to secure students and teachers. We are running a pilot with 20 teachers and 100-150 students. The next step is to scale it up for the rest. We have the educational school agreement, and we utilize Microsoft Copilot for Security to protect sensitive information.
How has it helped my organization?
We are in the first phase of our maturity model, so we haven't reached the evaluation stage. Copilot is one building block in our whole security system. It's a single brick in a solid security base. I think it has reduced our resolution time, but I don't know yet.
What is most valuable?
The most valuable feature of Microsoft Copilot for Security is the protective sensitivity labels. This feature is particularly helpful in securing sensitive data shared among students and teachers in the educational sector.
What needs improvement?
At the moment, I have not identified any areas for improvement. I am aware that security features are planned for further development next year.
For how long have I used the solution?
I have been using Microsoft Copilot for Security for two years.
What do I think about the stability of the solution?
We are satisfied with the stability of Microsoft Copilot for Security.
What do I think about the scalability of the solution?
We are satisfied with the scalability. It seems like it has great scalability.
How are customer service and support?
Customer service and technical support have been excellent. We are very satisfied with the cooperation.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We only use Microsoft Defender with the E5 licensing for security and also Copilot Security.
How was the initial setup?
The initial setup involves some challenges due to the additional pricing for students and teachers as part of the school agreement.
What about the implementation team?
We are cooperating with Microsoft in the Netherlands and MVPs for the Copilot situations.
What was our ROI?
I have seen a return on investment from using Microsoft Copilot for Security.
What's my experience with pricing, setup cost, and licensing?
The pricing and setup costs are a big struggle in the Netherlands. We have an educational school agreement for seven years, but there are additional charges for the setup of licensing, especially for students and teachers.
What other advice do I have?
Overall, I rate Microsoft Copilot for Security an eight out of 10. There are some areas where it can be improved, but I am satisfied.
Disclosure: My company has a business relationship with this vendor other than being a customer. Consultant
Last updated: Nov 27, 2024
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