High Availability (HA) and the ability to add Serviceguard on top as a solution. HP offers the extra layer for failover.
Manager of Global Data Center SAP Operations Team at a manufacturing company with 1,001-5,000 employees
For us, the most valuable features include: High Availability and the ability to add Serviceguard on top as a solution.
Pros and Cons
- "Over the last four years we had a 99.9% uptime."
- "I would like to see a full flash array added and the pricing improved, as HP is expensive."
What is most valuable?
How has it helped my organization?
Experience - HP has been doing it for a long time and they are not a new supplier. It’s a bit more expensive, but it’s safe. They have a lot more consultants trained on HANA already.
Evaluating - we looked at the IOPS. It's very much integrated with SAP as opposed to other vendors. 3PAR is strong and their appliances are strong. We already use the blade solution.
Migration - smooth and safe because we already know it.
What needs improvement?
I would like to see a full flash array added and the pricing improved, as HP is expensive.
For how long have I used the solution?
ConvergedSystem for SAP HANA- It's currently in the proposal stage. We've already purchased licenses and we'll be implementing it within a year to a year and half.
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What do I think about the stability of the solution?
It's stable, which was the main reason I chose it. The CIO said that I was completely responsible for the solution and that I need to be comfortable with it.
What do I think about the scalability of the solution?
Expensive, but scalable.
How are customer service and support?
It could be better. Every company has tech support outsourced, which is frustrating.
Which solution did I use previously and why did I switch?
All of our SAP consultants realized that we need to go to with HANA. R3 is over and every one is doing a migration. It’s hard to move out of Oracle, but we feel we have no choice.
How was the initial setup?
We are currently getting proposals. Either directly from HP or a reseller. We want an end-to-end solution and migration help. Proposals from other vendors don’t even come close to HP.
Which other solutions did I evaluate?
Cisco, of whom we are a customer, Flexpod, Netapp, and Nutanix. They promise a lot but they are not yet ready.
We chose HP for the expertise. Over the last four years we had a 99.9% uptime. Hard to leave something that is working so well to go to another vendor.
What other advice do I have?
Look for a full solution from end to end. You also want mission critical support. We also needed a vendor with a lot of experience with the product who can help us with the migration. It's hard to find the good ones.
Be sure to dig deeper than hardware. Resellers take advantage of flash storage, but they don’t really have expertise. Nutanix has a great presentation and pricing, but don’t deliver.
HP is on the right track and is the way to go.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: June 2026
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