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Shivam-Tiwari - PeerSpot reviewer
DevOps Engineer Intern at MyKaarma
MSP
Has a good interface but it is tedious to add new nodes
Pros and Cons
  • "The solution's most valuable feature is its new interface."
  • "Its scalability gets complicated when we have to update or edit multiple nodes."

What is our primary use case?

We are using the solution to store all the logs from different sources. Also, we use it to monitor the logs for system errors.

What is most valuable?

The solution's most valuable feature is its new interface. It enhances our cluster's performance as well.

What needs improvement?

They depleted the legacy alarm callback feature from the current version. They should make it available in the newest version as well. Also, they should include SSO integration in Graylog 5.0's community version, similar to its enterprise version. It would also be beneficial if they added a feature that scales the solution automatically when the load increases.

For how long have I used the solution?

We have been using the solution for five to six years.

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June 2025
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What do I think about the stability of the solution?

The solution's current version that I am using is stable.

What do I think about the scalability of the solution?

We have 50-60 users of the solution. Its scalability gets complicated when we have to update or edit multiple nodes. It is a very tedious task to add new nodes to the cluster. I rate its scalability a six.

How are customer service and support?

We use Graylog's community support forum. It helps us solve our queries.

How was the initial setup?

The solution's initial setup is easy. The deployment process for the new version takes 10-15 days.

What about the implementation team?

Our in-house technical staff has seven years of experience working with Graylog. With their guidance, we configure and maintain the solution.

What other advice do I have?

The solution's community version works well for a lesser workload. It will help if you opt for the solution's enterprise version if you plan to increase the load.

I recommend the solution to others and rate it as a seven.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Real User
Stable, scalable, easy to install and maintain
Pros and Cons
  • "Graylog's search functionality, alerting functionality, user management, and dashboards are useful."
  • "Graylog can improve the index rotation as it's quite a complex solution."

What is our primary use case?

We use Graylog for developer login to assist developers and help them find issues faster, and for certain applications in production.

How has it helped my organization?

The centralized logs where one can find bugs quicker and find the line of code that is a problem has made us more efficient. The turn around time for production support is quite high when using this kind of solution.

What is most valuable?

Graylog's search functionality, alerting functionality, user management, and dashboards are useful. They also provide an easy way to create dashboards, and the interface is also quite easy to use.

What needs improvement?

Graylog can improve the index rotation as it's quite complicated. They need to work on that because it's quite cumbersome to manage the index rotation with all the logs.

The filtering of logs before ingestion also needs a bit of work. This is because you have to write some code to avoid certain things before ingesting. As it doesn't support certain AIX versions, you need to upgrade the servers to accommodate it.

For how long have I used the solution?

I have been using Graylog for about three years.

What do I think about the stability of the solution?

Graylog is quite stable, and the only issue is the index rotation.

What do I think about the scalability of the solution?

Graylog is scalable and can be deployed in a clustered distributed environment.

How are customer service and technical support?

The support from the Graylog community is helpful, but they can do better. The enterprise support doesn't really cater to open-source solutions. They only support you if you are an enterprise working on a POC. If you want to do a POC for an enterprise solution, they need assurances that you'll buy their enterprise solution. 

Which solution did I use previously and why did I switch?

I have used different solutions like Nagios before. These solutions are more like manual processes where logging and viewing of logs are conducted on the server.

Others like ELK are difficult to use because it isn't straightforward and requires a lot of reading. You have to learn quite a lot before using it.

How was the initial setup?

Graylog is quite easy to set up. As it comes with a prepackaged installation file, it's not complex to install and takes one to three days to deploy. If you have to study the documentation and then implement it, I think you can do it within a week.

What about the implementation team?

All implementation was handled in-house.

What other advice do I have?

Graylog is straightforward to install and easy to maintain. It also comes with alerting. But one has to be mindful of the support and disadvantages like the index rotation.

On a scale from one to ten, I give Graylog an eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Graylog
June 2025
Learn what your peers think about Graylog. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
it_user1270395 - PeerSpot reviewer
Entrepreneur at a tech services company with 51-200 employees
Real User
Excellent, simple log management; user friendly and open source
Pros and Cons
  • "Open source and user friendly."
  • "Lacks sufficient documentation."

What is our primary use case?

I use this solution regularly for analyzing incidents, collecting them to figure out what's going on. For now, I'm using it myself but would like to also deploy for some of my customers in the near future. I'm an entrepreneur in a security solutions company and a customer of Graylog. 

What is most valuable?

I like the simplicity of the solution, the fact that it's open source and user friendly.

What needs improvement?

It would be helpful if they would work more on the documentation because it's not very clear and ideally I'd like to be able to do more myself, but would need some additional guidelines and material for that.

For how long have I used the solution?

I've been using this solution for a year. 

What do I think about the stability of the solution?

It's a stable solution. 

What do I think about the scalability of the solution?

I believe it's a scalable solution but haven't tested it yet. 

How are customer service and technical support?

The technical support is a weak point in this product. It's not so easy to contact them and they don't answer immediately. Sometimes it takes a lot of time and the wait is difficult. If I had enough documentation I might not need the support. 

How was the initial setup?

The initial setup was relatively straightforward. I was able to deploy it myself in a couple of days. For now, I'm the only user. I know it can be scaled for free for up to five users and I'll test that soon. 

What other advice do I have?

This is a good product and I would rate it an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user995112 - PeerSpot reviewer
Head of Infrastructure at a financial services firm with 201-500 employees
Real User
Captures our financial logs and preserves them and it covers many environments
Pros and Cons
  • "I am very proud of how very stable the solution is."
  • "I would like to see a date and time in the Graylog Grok patterns so that I can save time when searching for a log. I like how the streams and the search query work, but adding a date and time will allow me to pull out a log in a milli-second."

What is our primary use case?

Our primary use case of this solution is for logging. Because we have financial systems, we also use it for audit trailing.

I basically run the entire program in our company. Whenever there's an audit, I get the people on board and give them the information they require.

How has it helped my organization?

Graylog captures our financial logs and preserves them, mainly for any audit that may come up. The compliance is very good.

What is most valuable?

What I like most about this solution, is that it caches the log. I also like it's filtration because we have various layers of data that needs to be captured - from flat filing to Windows servers, Linux-based servers and the like. I like the diversity and the number of environments it can cover, including the switches.

What needs improvement?

I would like to see a date and time in the Graylog Grok patterns so that I can save time when searching for a log. I like how the streams and the search query work, but adding a date and time will allow me to pull out a log in a milli-second.

For how long have I used the solution?

I have been using Graylog for at least three years now on site in our data center.

What do I think about the stability of the solution?

I am very proud of how very stable the solution is. One time I had an entire node on my VxRail VMware collapse, so I basically restored the template, gave it the same IP address and everything was working again.

What do I think about the scalability of the solution?

We've grown from 500 to 2,000 independent devices on this solution, and it captures them all. We even plan to increase our usage. So, yes, the program is scalable.

How are customer service and technical support?

There hasn't been a need for me to call support, because I only went through the forums and hundreds of pages of manuals to get to understand it. 

How was the initial setup?

The initial setup was really complex because I did it myself. I had no support and I didn't understand the whole ecosystem. The first deployment took about a month because I had to figure out exactly what I'm capturing, and how to query it afterwards. I also had to manage the clientele, client installations, and the like. After a month or so I had an overall view of everything.

What about the implementation team?

I am responsible for the deployment and maintenance of Graylog. I've even done smaller setups and deployments for other people. 

What's my experience with pricing, setup cost, and licensing?

I use the free version of Graylog.

What other advice do I have?

In the next version I would perhaps like to see less overlapping in in the interface. Some users feel that it is still very rigid and boxy. Pretty old school. So a more user-friendly interface with less overlapping in the structures would be great. I rate this solution 9.5 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technology Consultant at a computer software company with 5,001-10,000 employees
Real User
Real-time UDP/GELF logging and full text-based searching
Pros and Cons
  • "Real-time UDP/GELF logging and full text-based searching."
  • "UDP is a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead."
  • "Storing logs in Elasticsearch means log retrieval is extremely fast, and full text search is available by default."
  • "More complex visualizations and the ability to execute custom Elasticsearch queries would be great."
  • "With technical support, you are on your own without an enterprise license."

How has it helped my organization?

Logs were previously stored in various database tables. Log consumers were required to write SQL for retrieval, then correlate/join disparate sources by hand. Since most logging fields were not indexed, the retrieval process was painfully slow.

What is most valuable?

Real-time UDP/GELF logging and full text-based searching. Since UDP is a stateless, connectionless protocol, it simplifies error handling for the log sender/producer in the event that Graylog is not available. UDP is also a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead. Storing logs in Elasticsearch means log retrieval is extremely fast, and full text search is available by default. Additionally, Graylog has support via plugins for Slack-based alerts. These have been wonderful for notifying us when exceptional log messages are encountered.

What needs improvement?

  • Backup and restore functionally for migrating instances.
  • Dashboard and search analytics (i.e., more complex visualizations and the ability to execute custom Elasticsearch queries would be great).
  • More flexible alert conditions

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

I would rate them as a two out of 10. You are on your own without an enterprise license.

Which solution did I use previously and why did I switch?

No previous solution.

How was the initial setup?

Our setup was not straightforward. We opted to create a Docker swarm instance, hosting three Graylog nodes, Nginx for SSL/TLS offloading, and three MongoDB nodes (in a replica set). Then, we installed a three node Elasticsearch cluster on RHEL 7 virtual machines. The majority of the configuration was done through Docker compose.

What's my experience with pricing, setup cost, and licensing?

You get a lot out-of-the-box with the non-enterprise version, so give it a try first.

Which other solutions did I evaluate?

All the other solutions were in-house proposals.

What other advice do I have?

Thoroughly read the Graylog documentation and consider Enterprise support if you have atypical needs or setup requirements.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nick C - PeerSpot reviewer
Nick CTechnical Product Evangelist at a tech company with 11-50 employees
Vendor

FROM GRAYLOG: Thank you for the review, and wanted to point you to our new 3.0 version of Graylog. In 3.0 we have the ability to export content packs, which you can then migrate your processing pipelines, alerts, dashboards, and lookup tables, so they can be moved to a different system or be shared with the community. Also, in 3.0 Enterprise side, we have implemented Views, which allows for much greater flexibility on searches as well as creating interactive dashboards. Also in views, we have added a parameter option, to build workflows all based on one input (i.e. IP address, User name).

If you have a chance, give the new version a try!

Senior Architect at a tech vendor with 51-200 employees
Real User
Enables us to set up streams and error/anomaly searches across hundreds of containers
Pros and Cons
  • "We run a containerized microservices environment. Being able to set up streams and search for errors and anomalies across hundreds of containers is why a log aggregation platform like Graylog is valuable to us."
  • "Allowing us to set up alerts and integrate with platforms we already use, such as Slack and OpsGenie to alert users of these errors proactively, is also a very useful feature."
  • "Elasticsearch recommendations for tuning could be better. Graylog doesn't have direct support for running the system inside of Kubernetes, so it can be challenging to fill in the gaps and set up containers in a way that is both performant and stable."
  • "We ran into problems with Elasticsearch throwing a circuit-breaking exception due to field data size being too large. It turned out that the heap size directly impacted this size in a high-throughput environment, causing unexplained instability in Graylog. We were able to troubleshoot on the Elasticsearch size, but we should have been able to reference some minimum requirements for Graylog to know that our settings weren't sufficient."
  • "Since container orchestration systems are popular and Graylog fits the niche well, perhaps they could officially support running in docker containers on Kubernetes as a StatefulSet as a use case. That way, the declarative nature of Kubernetes config files would document their best case deployment scenario-"

What is our primary use case?

Use for log aggregation, alerting, and monitoring in a container environment

What is most valuable?

  • Searching errors
  • Alerting through Slack and OpsGenie using their plugins.

We run a containerized microservices environment. Being able to set up streams and search for errors and anomalies across hundreds of containers is why a log aggregation platform like Graylog is valuable to us. 

Allowing us to set up alerts and integrate with platforms we already use, such as Slack and OpsGenie to alert users of these errors proactively, is also a very useful feature. 

What needs improvement?

Elasticsearch recommendations for tuning could be better. Graylog doesn't have direct support for running the system inside of Kubernetes, so it can be challenging to fill in the gaps and set up containers in a way that is both performant and stable.

We ran into problems with Elasticsearch throwing a circuit-breaking exception due to field data size being too large. It turned out that the heap size directly impacted this size in a high-throughput environment, causing unexplained instability in Graylog. We were able to troubleshoot on the Elasticsearch size, but we should have been able to reference some minimum requirements for Graylog to know that our settings weren't sufficient.

Otherwise, the documentation is great and there are a lot of options for configuration. Since container orchestration systems are popular and Graylog fits the niche well, perhaps they could officially support running in docker containers on Kubernetes as a StatefulSet as a use case. That way, the declarative nature of Kubernetes config files would document their best-case deployment scenario.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Yes, with Elasticsearch.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Never used.

Which solution did I use previously and why did I switch?

Splunk, Logstash, and Elasticsearch.

How was the initial setup?

Set up in Kubernetes; not complex once the configuration is right.

What's my experience with pricing, setup cost, and licensing?

We use the free version.

Which other solutions did I evaluate?

Splunk, Logstash, and Elasticsearch.

What other advice do I have?

Make sure your Elasticsearch cluster is sized right, memory-wise.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ITSecuri4852 - PeerSpot reviewer
IT Security Consultant at a tech services company with 10,001+ employees
Real User
Scales smoothly, but needs improvement in dashboards and parsing
Pros and Cons
  • "It is used as a log manager/SIEM. It provides visibility into the infrastructure and security related events."
  • "The build is stable and requires little maintenance, even compared to some extremely expensive products."
  • "We have scaled from a single machine installation (a VM with a Graylog + ES + MongoDB) to (2 Graylog + 2 ES + 3 MongoDB). This was done smoothly with a minimal impact on logging."
  • "Dashboards, stream alerts and parsing could be improved."
  • "Over six months, I had two similar issues where searches were performed on field "messages". It exhausted all the memory of the ES node causing an ES crash and a Graylog halt."

How has it helped my organization?

It is used as a log manager/SIEM. It provides visibility into the infrastructure and security related events.

What is most valuable?

The most valuable part is an open source. The build is stable and requires little maintenance, even compared to some extremely expensive products.

What needs improvement?

There are places which could be improved:

  • Stream alerts
  • Dashboards
  • Parsing.

Some places were already improved in 2.4 with the threat intelligence add-on.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

Over six months, I had two similar issues where searches were performed on field "messages". It exhausted all the memory of the ES node causing an ES crash and a Graylog halt.

What do I think about the scalability of the solution?

We have scaled from a single machine installation (a VM with a Graylog + ES + MongoDB) to (2 Graylog + 2 ES + 3 MongoDB). This was done smoothly with a minimal impact on logging.

How are customer service and technical support?

I have only used the community support (forum), but Graylog developers are quick to respond and assist with issues.

Which solution did I use previously and why did I switch?

Splunk: The price was the factor for the switch.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

Step-by-step installation walk-through is provided by the Graylog team.

What's my experience with pricing, setup cost, and licensing?

If you want something that works and do not have the money for Splunk or QRadar, take Graylog.

Which other solutions did I evaluate?

ELK was another option. However, Graylog appeared to be more robust and had less limitations at the time.

What other advice do I have?

Just go ahead with the product. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nick C - PeerSpot reviewer
Nick CTechnical Product Evangelist at a tech company with 11-50 employees
Vendor

FROM GRAYLOG: Thanks for the review of Graylog, We have recently released version 3.0 which fixes many of your improvement areas. We have release Views, which is a more interactive dashboard with parameters so you can create a workflow for your data, while visually seeing in the format you would like. Also, we are always expanding our Marketplace to have new content with parsing rules and pre-built content. Give 3.0 a try!

it_user805368 - PeerSpot reviewer
Software Engineer, DevOps at a tech services company with 51-200 employees
Real User
The Stream Alert feature is a highlight of the product, and it is shipped with the build
Pros and Cons
  • "This had increased productivity for the dev and support teams, because we are directly notifying them."
  • "There should be some user groups and an auto sign-in feature.​"

How has it helped my organization?

This had increased productivity for the dev and support teams, because we are directly notifying them. Now, they have to come to dev for every issue. 

What is most valuable?

The Stream Alert feature is a highlight of this. As for similar products, there are separate integrations, but Graylog ships this with the build.

What needs improvement?

There should be some user groups and an auto sign-in feature.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

Not yet.

How are customer service and technical support?

We are not using any technical support.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

It was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

None, as we are not using an enterprise solution.

Which other solutions did I evaluate?

We had evaluated ELK Stack, but found Graylog more useful for our use case.

What other advice do I have?

I will say that if you are using this, then explore all the features. You will find this like a swiss army knife.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: June 2025
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Log Management
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