The service can be improved by creating a reduction of false positives.
Senior Consultant at a tech services company with 1,001-5,000 employees
Good technical support but needs a reduction in false positives
Pros and Cons
- "Technical support has been good."
- "The initial setup was complex."
What needs improvement?
For how long have I used the solution?
I've been using the solutions for the last three months.
What do I think about the scalability of the solution?
My organization is a big organization so I don't know exactly if my organization will increase usage.
How are customer service and support?
My experience with technical support has been good.
Buyer's Guide
Fortify WebInspect
May 2024
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Which solution did I use previously and why did I switch?
We did use a different solution previously.
How was the initial setup?
The initial setup was complex.
What other advice do I have?
Currently, I'm satisfied with the solution. I would rate this product a 7 out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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sharing their opinions.
Updated: May 2024
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