We performed a comparison between Ivanti Service Desk [EOL] and UserVoice based on real PeerSpot user reviews.
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Ivanti Service Desk [EOL] doesn't meet the minimum requirements to be ranked in IT Service Management (ITSM) with 8 reviews while UserVoice is ranked 18th in Customer Feedback Management. Ivanti Service Desk [EOL] is rated 7.6, while UserVoice is rated 8.6. The top reviewer of Ivanti Service Desk [EOL] writes "Beneficial connectors, useful service requests, and setup straightforward". On the other hand, the top reviewer of UserVoice writes "The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents". Ivanti Service Desk [EOL] is most compared with ServiceNow, Cherwell Service Management, JIRA Service Management and Freshservice, whereas UserVoice is most compared with .
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