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FreshChat vs Haptik comparison

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Freshworks Logo
FreshChat
45 views|33 comparisons
Haptik Logo
Haptik
40 views|25 comparisons
Buyer's Guide
Live Chat
May 2024
Executive Summary

We performed a comparison between FreshChat and Haptik based on real PeerSpot user reviews.

Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat.
To learn more, read our detailed Live Chat Report (Updated: May 2024).
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769,976 professionals have used our research since 2012.
Ranking
7th
out of 23 in Live Chat
Views
45
Comparisons
33
Reviews
0
Average Words per Review
0
Rating
N/A
23rd
out of 42 in AI-Powered Chatbots
Views
40
Comparisons
25
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Live Chat
May 2024
Download Free Report
Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat. Updated: May 2024.
DOWNLOAD NOW
769,976 professionals have used our research since 2012.
Comparisons
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Freshworks
Haptik
Overview

Freshchat helps you engage and delight your customers wherever they are - web, mobile and social messengers.

Haptik has built its platform on the back of having done it ourselves while building the entire AI product suite independently for each specific use case. We build from within the enterprise, leveraging the benefits of a long-term alliance with one of the world¿s largest conglomerates and provide a home-grown, real-time analytics platform with a dedicated Business Intelligence team. Haptik also has an automated conversational testing platform that enables real time improvements to the AI.

Sample Customers
Feefo, Pearson, HONDA, CISCO, BOSS, AZIMO, goodreads, hp, TeamViewer, fabHOTELS
Zurich Insurance , KFC , Tata Mutual Fund , JIO , HDFC , HP , Bayer , StarHub , Gamestop
Buyer's Guide
Live Chat
May 2024
Download Free Report
Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat. Updated: May 2024.
DOWNLOAD NOW
769,976 professionals have used our research since 2012.

FreshChat is ranked 7th in Live Chat while Haptik is ranked 23rd in AI-Powered Chatbots. FreshChat is rated 0.0, while Haptik is rated 0.0. On the other hand, FreshChat is most compared with , whereas Haptik is most compared with .

We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.