We performed a comparison between Document360 and Zendesk based on real PeerSpot user reviews.
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Document360 is ranked 6th in Knowledge Management Software while Zendesk is ranked 2nd in Knowledge Management Software with 57 reviews. Document360 is rated 0.0, while Zendesk is rated 8.2. On the other hand, the top reviewer of Zendesk writes "Straightforward, very transparent, and very well organized". Document360 is most compared with ProProfs Knowledge Base and Atlassian Confluence, whereas Zendesk is most compared with ServiceNow, JIRA Service Management, Atlassian Confluence, Freshservice and NICE CXone.
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