We performed a comparison between Dell Encryption Enterprise [EOL], Microsoft BitLocker, and WinMagic SecureDoc based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Sophos, Check Point Software Technologies and others in Endpoint Encryption."One place where I can give them top level is the tiered administration, whereby you can assign roles to the support team to say, "You would be responsible for changing passwords. You would be responsible for system management and configurations, and you are the major admin of this." They have that on lockdown. The active directory integration is also pretty okay. It is not so bad. It does have normal features that most of the encryption tools have, such as full-disk encryption, volume encryption, and external drive encryption. I am not sure if they do file-level encryption and if DLP is integrated with the encryption product. I would like to assume that these features are there."
"The technical support provided by Dell EMC comes with proactive technical support."
"We like the auto-decryption features. For example, a file is auto-decrypted when it is moved to a different location, either over the network, through email, or through upload to a web server."
"It's very straightforward to recover data. It's safe for us; in case of lost information, it provides multiple options to recover the data."
"It's my understanding that the initial setup is straightforward."
"Microsoft BitLocker's most valuable features are stability and simplicity in terms of usage."
"I like the simplicity and ease of use of this solution."
"As a Microsoft shop, we find this product easy to use."
"Feature-wise we have the ability to encrypt fast."
"Whole Disk Encryption is great. BitLocker runs seamlessly during boot up."
"The hard drive encryption is very good."
"The Central Management server."
"Some customers have less security in the solution regarding their data."
"It is not working properly for us because of which we had to decrypt all our encryptions. I have not used it much, and based on what I have heard, it is very tough to manage. Managing this system is not as easy as it should be. The central management is awful, and the encryption process is tedious. There are too many issues with even recovering passwords. Its ease of deployment is awful. Their support needs to be improved. It is just my fifth week working with this organization, and since I got here, it has been about, "Oh! We have these issues with Dell, and it is not working properly. It is so hard to work with, and please get on with the support team so we can get this resolved as soon as possible." To get the support on the phone is usually a big problem, and by the time they call you back and tell you it is going to take, for instance, about an hour, we end up spending like four hours, and we don't get anything done. The firm has finally decided that Dell is not going to be the way to go. We are now exploring other encryption products. In terms of new features, it should have cloud tenancy encryption. Everything is moving to the cloud, and it would be cool if the next version of Dell encryption can offer that. Based on my research, it seems that a few solutions can do that right now, particularly the McAfee Complete Protection suites. It would be good if Dell can also move away from on-prem. The solution that we're working with is an on-prem solution. I don't know if it is available in the cloud, but it would be good if they can make it available in the cloud. This probably would also help with the cloud tenancy encryption. Another feature that I would've loved them to have is for the passphrase self-recovery for a user. Such a feature would reduce some bit of burden on the help desk team. Currently, people forget their passphrase every single week, and they have to get to the help desk to reset their password. It would have been pretty cool if a passphrase self-recovery option was available for a user."
"As soon as we introduce any new tools or applications, we have to work with the back-end team to handle new problems that are created. Once they're figured out, the solution will stabilize, but the problems keep coming up whenever we introduce a new tool or application. It has been a challenge."
"There are options which could be implemented to make it a little more like PGP Whole Disk Encryption."
"The primary aspect for improvement lies in expanding our developer base, which would accelerate the development process and bring these enhancements to fruition"
"I would like to see improvement in the solution's central management of passwords. Currently, we install it separately."
"Some of the technical internal functions, such as encryption protocols or something similar, could be improved."
"More customization options would have been nice, such as password selection, actions when the screen is locked, etc."
"They can improve the security of the application and include an encryption disk in the next feature."
"Technical support has not been very good."
"We recently found some stability issues with Microsoft BitLocker."
"MacOS X is missing features."
Earn 20 points