Avaya Aura [EOL] vs Concentrix comparison

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Avaya Logo
views| comparisons
100% willing to recommend
Concentrix Logo
0 views|0 comparisons
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Ranking
Unranked
In IVR Systems
9th
Views
0
Comparisons
0
Reviews
0
Average Words per Review
0
Rating
N/A
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Also Known As
Convergys
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Concentrix
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Overview
Avaya Aura is our core communications platform delivering company-wide, people-centric collaboration and supporting full unified communications and contact center solutions for midsize to large enterprises.
Concentrix is a leading global technology and services company specializing in customer experience solutions. Offering a diverse range of services, Concentrix supports businesses worldwide with customer service, including call center, email, and chat support, as well as technical support for troubleshooting issues. Additionally, Concentrix aids businesses in sales and lead generation while leveraging data analytics to provide valuable insights into customer behavior and enhance overall customer experience. With a focus on innovation and efficiency, Concentrix empowers businesses to thrive in today's competitive landscape.
Sample Customers
San Jose Earthquakes, Landmark Bank, InterContinental Davos, Tata Technologies, Sun Life Financial, SR Technics, Gepin Contact, Hampshire County Council, Niagara College, BC Hydro
DIRECTV

Avaya Aura [EOL] doesn't meet the minimum requirements to be ranked in IVR Systems while Concentrix is ranked 9th in IT Support Services. Avaya Aura [EOL] is rated 10.0, while Concentrix is rated 0.0. The top reviewer of Avaya Aura [EOL] writes "Can enable any organization to become agile and dynamic in unified communications". On the other hand, Avaya Aura [EOL] is most compared with , whereas Concentrix is most compared with Nuance IVR and Voxeo Prophecy.

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