We performed a comparison between Aspect Via and Genesys Cloud CX based on real PeerSpot user reviews.
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Aspect Via is ranked 11th in Contact Center as a Service (CCaaS) while Genesys Cloud CX is ranked 1st in Contact Center as a Service (CCaaS) with 9 reviews. Aspect Via is rated 0.0, while Genesys Cloud CX is rated 9.0. On the other hand, the top reviewer of Genesys Cloud CX writes "No restrictions on what the solution can do; new integrations with other cloud solutions". Aspect Via is most compared with Avaya IX Contact Center, whereas Genesys Cloud CX is most compared with Genesys PureConnect, Amazon Connect, NICE CXone, Five9 and Cisco CCX.
See our list of best Contact Center as a Service (CCaaS) vendors.
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