We performed a comparison between Answerbase and Serviceaide ChangeGear based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.Answerbase is ranked 27th in Enterprise Content Management while Serviceaide ChangeGear is ranked 31st in IT Service Management (ITSM). Answerbase is rated 0.0, while Serviceaide ChangeGear is rated 7.6. On the other hand, the top reviewer of Serviceaide ChangeGear writes "Reduced the Service Desk effectiveness compared to the product we were using". Answerbase is most compared with , whereas Serviceaide ChangeGear is most compared with ServiceNow and Zoho Desk.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.