We performed a comparison between Answerbase and SCSM based on real PeerSpot user reviews.
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Answerbase is ranked 27th in Enterprise Content Management while SCSM is ranked 11th in IT Service Management (ITSM) with 23 reviews. Answerbase is rated 0.0, while SCSM is rated 7.0. On the other hand, the top reviewer of SCSM writes "Helps us manage IT operations, including incident and service requests, but could be easier to create reports". Answerbase is most compared with , whereas SCSM is most compared with ServiceNow, ManageEngine ServiceDesk Plus, JIRA Service Management, BMC Helix ITSM and BeyondTrust Remote Support.
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