We performed a comparison between Alert Logic and KerioControl based on real PeerSpot user reviews.
Find out in this report how the two Vulnerability Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The quicker implementation of changes to our infrastructure from Alert Logic tell us if there are any problems."
"It is a very stable product."
"While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time."
"It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily."
"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"The solution was consistently available, and I cannot recall any instances where it was down."
"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."
"The firewall appliance itself is the most valuable feature."
"It helps us better control internal and external communications."
"The reporting needs to be improved. It is hard to get a domain."
"The product is affordable."
"I love the VPN that we set up. A few of us have it on our computers so that if we leave, we can still access the stores. And we can work from home if needed. When I sign into that Kerio VPN, it links me like I'm sitting in the store. It puts me in our secure network so that I can sign on to each individual store and I can run numbers... If I have to work from home, it's so much faster than the way we used to do it."
"I am impressed with the tool's firewall filtering capacity."
"The interface control manager where we can allocate LAN connections to certain VLANs is the most valuable feature. The other feature that's important for us is because obviously everything is remote with MyKerio, as long as the boat has an internet connection, we can log onto the Kerio and get statistics, as well as provide support."
"The product is easy to use."
"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."
"The documentation, especially with the initial setup, needs improvement."
"I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited."
"Could be more of an endpoint protector."
"We'd like to have triggered alerts sent to us so we see errors quicker."
"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."
"I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email.""
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"I would like it if the interface section had multiple failovers. Although I do have three connections, just in case our physical cables get disconnected, I can only set up one failover as a backup. So, if for some reason our fiber and our AFM went down together, I would have to have it search for our 4G modem. I'd love to have extra backups running."
"KerioControl should add more options in VPN features, such as IPsec VPNs, SSL VPNs, and L2TP VPNs, because KerioControl uses a special VPN for their products."
"There's also room for improvement in the Traffic Rules. We define networks to use a specific outgoing interface, say VSAT, shore, or marine WiFi, which is okay. But then all we have is a checkbox that says "Use other internet interfaces if this one is unavailable." What we would prefer would be to have a priority list. So if VSAT is unavailable, try to use 4G, etc. We haven't really found a reliable way of doing that in the current release."
"We'd like to have more integrations Kerio Operator."
"The improvement that we are looking for is for when decide to move some part of our application to the cloud."
"If I would suggest anything, it would be to expand on its multifactor authentication to be a little bit more user-friendly. They should do multifactor authentications for the client itself perhaps, rather than served on a webpage, in a page hijack, that might be more user-friendly, but I don't have a lot of complaints about it. It's doing its job. You have to have a certain amount of skills to configure these things anyway, the ones that we use on-site doing point-to-point, and we've been tricked up a few times with their interfaces."
"It has a VPN back to our data center but I don't think it has increased the number of VPN clients extended to those outside our environment"
"I would like to see a little improvement in their technical support when you have a problem. I may be a little jaded because I came from Kerio when we could call and get a person on the phone who worked on the product. Every tech had their own demo setup. They had instant messaging capability with the developers. If we found a problem, then we could get a result for it quickly. Now, the product seems to be 24 hours. They have also gone to the model that if you need quicker support, then they now charge you additional for the exact same level of support that they used to give. I am assuming it's the exact same level of support that they say it is. I'm not paying extra for it. That's the biggest flaw with the product."
Alert Logic is ranked 28th in Vulnerability Management with 11 reviews while KerioControl is ranked 29th in Firewalls with 54 reviews. Alert Logic is rated 8.0, while KerioControl is rated 8.0. The top reviewer of Alert Logic writes "Great reporting and session logic with an easy initial setup". On the other hand, the top reviewer of KerioControl writes "With VPN, any of our guys can log in to the system and effectively be on board; helps with our customers all over the world". Alert Logic is most compared with CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Sophos MDR, Rapid7 InsightIDR and SentinelOne Vigilance, whereas KerioControl is most compared with Netgate pfSense, Fortinet FortiGate, OPNsense, Sophos UTM and Sophos XG. See our Alert Logic vs. KerioControl report.
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