We performed a comparison between ABB Service Suite and Freshdesk based on real PeerSpot user reviews.
Find out what your peers are saying about Oracle, IFS, Freshworks and others in Field Service Management.Earn 20 points
ABB Service Suite is ranked 4th in Field Service Management while Freshdesk is ranked 3rd in Field Service Management with 27 reviews. ABB Service Suite is rated 0.0, while Freshdesk is rated 8.4. On the other hand, the top reviewer of Freshdesk writes "Incredibly user-friendly, flexible, and affordable". ABB Service Suite is most compared with ClickSoftware, whereas Freshdesk is most compared with JIRA Service Management, ServiceNow, Microsoft Dynamics CRM, Spiceworks and BMC Helix ITSM.
See our list of best Field Service Management vendors.
We monitor all Field Service Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.